User adoption is the key measure of a successful BI project

In the beginning of implementing a BI project, IT and the internal project team typically find themselves trying to anticipate every need and situation that end users will encounter. In an effort to pre-answer every question and provide every meaningful KPI, however, end-users can feel like they are looking for the proverbial needle in the haystack.

Users are left overwhelmed with information, and unable to make use of these complex systems to get what they need on their own. And as a result, user adoption suffers. This leaves the business with a solution that fails to deliver user adoption, busies already stretched IT departments, and keeps users searching for meaning in a sea of charts and reports.

User adoption is the single most important measure of business intelligence success.Without users empowered to use the data at their fingertips, the project will inevitably fail.

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