Using Google Click-to-Call to Track PPC Success
Written by Jeff Matthews
What is Click-to-Call?
Click-to-call is a Facebook feature that enables the display of your phone number alongside your paid ad when people search with Google through their mobile devices. As soon as the searcher clicks on the phone number, it will connect and start calling your business line immediately – your own role is to simply pick up the call.
It is possible to track Click-to-Call all the way down to keyphrase or keyword level; this way, you will see the keywords that are bringing the calls and also the leads.
Tips and Strategy on How to Utilize Click-to-Call Effectively
- Ensure that you set your campaigns to run on “All Devices”.
- Under Phone Extensions, locate the Ad Extensions tab and enter your phone number.
- In a situation where you have a dedicated customer/sales service line, let that be the phone number that should be displayed.
- Consider using your RCF tracking line that features recording capabilities (if you have one) to track call quality.
- If your target is just a small local geographical area, you can save yourself 800 number charges by using a local phone number.
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