VoIP Softswitch: Complete Guide

VoIP stands for Voice over Internet Protocol. The VoIP technologies provide a platform to develop omnichannel VoIP solutions, which can be used to provide unified communication. The VoIP solutions can be used to provide unified and cost-effective communication to businesses, enterprises and residential users. The VoIP Softswitch solution is the focal point of the VoIP network. It provides the required infrastructure for call routing as well as it provides the required telecommunication features. rnThe VoIP Softswitch is a software based solution, which comes with a user friendly GUI based user panel. It is extremely easy to install, manage and maintain compared to the hardware based solutions. That’s the reason it is gaining more and more popularity in the market. There are three different types of VoIP softswitch solutions which are listed below: 1. Class 4 Softswitchrn2. Class 5 Softswitchrn3. Hybrid Softswitch This article will share brief about each of the above mentioned softswitch solutions 1. Class 4 Softswitch Solution It is a comprehensive softswitch solution for wholesale VoIP service providers and ITSPs. The class 4 softswitch solution can handle millions of call traffic with the highest quality. It doesn’t provide calling services to end users, but it is used to route calls according to the predefined call routing rules to different carriers and / or other softswitch. Key features of Class 4 Softswitch Solution: • Intelligent call routingrn• Least cost Routingrn• LNP routingrn• MNP routingrn• Fax routingrn• Black listingrn• White listingrn• Traffic volume tackingrn• Security alertsrn• Load balancingrn• Failover and Recoveryrn• Reportsrn• And more 2. Class 5 Softswitch Solution It provides a unified communication solution to end users. The class 5 softswitch solution can be used to provide end to end VoIP calling services. The VoIP service providers use the class 5 switches to provide residential calling services to SOHO, homes, businesses and enterprises. Key features of Class 5 Softswitch Solution: • Auto provisioningrn• Call Authorizationrn• Number Portabilityrn• Carrier grade platformrn• Call forwardrn• Call transferrn• Music on Holdrn• Call waitingrn• Conference callrn• Voicemailrn• Callbackrn• Emergency Dialingrn• Blacklistrn• Whitelistrn• CDRs (Call Details Reports) • And more 3. Hybrid VoIP Softswitch Solution The hybrid VoIP Softswitch solution is a softswitch with blended features of class 4 softswitch and class 5 softswitch. It can be used to have a single software to provide both, wholesale and residential VoIP calling services. There are some VoIP experts who can develop a reliable and robust VoIP softswitch with hybrid features. Key benefits of VoIP Softswitch solution: • Easy to install and deployrn• Easy to use and managern• Easy to maintainrn• No need for excessive hardware, wires, plug-ins, etc. • Save moneyrn• Save timern• Integrated billingrn• Minute level detailsrn• Easy to scale uprn• Reliable, robust and securern• And more Conclusion The VoIP Softswitch solution is one of the best solutions that can be used ITSP and VoIP service providers to provide the best calling services. There are three different types of VoIP softswitch solutions, which can be developed by the expert VoIP developers. As it is a software based solution, it is easy to install, manage and maintain.