Making content available to millions of users across the globe without any limitation is the Unique selling point of any E-learning service providing organization. As thousands of users are acquiring the services of a web-based software/application, it has to be always in an ideal condition in terms of access, speed, functionality, and security.

Plenty of discussions take place when it comes to an educational institution to choose a Learning Management System. How will the learning management system deliver quality products to its customers? The partnership between which companies and conversations on related stuff throughout the entire onboarding process.

Institutes must ensure the testing of their e-learning applications before going live with it if institutes may have their own Q/A teams but its best to outsource services of software testing companies to not compromise on the quality of their application. Because if it once goes live, institutes have to bear a great cost in terms of bad customer experience, resulting in a bad reputation among the market.

Key metrics that drive a need for testing for e-learning/LMS applications

Timely Detection of defects and bottlenecks for preventive measures
Frequent and consistent improvement in the learning content
Functionality and non-functionality tests
Synching audio-video simultaneously
Multi-device testing i.e touch screens, smartphones, laptops and operating systems like android, apple, windows
A responsive e-learning system for enhanced user experience
Localization: If the course is offered in different languages and time-zones

Application tests for consistency, usability, and functionality

Learners of today, rely mainly on their smartphones or tablets. Instructors may need access to LMS even when they are not in their office. An e-learning application, which can not deliver accuracy across different devices, is considered to be a big failure.
An LMS/e-learning application is said to be successful if it consists of mobile responsive design so that online learning can be accessed through all portable devices.
Consider creating test cases which focuses on the following browser and devices activities;

Functionality of software
Touchscreen testing
Installation validation
GUI validation
Performance Accessibility

Ensuring Data Integrity via security testing

As far as the industry grows, cybercrimes become more common. And as e-learning has gained popularity, it is appealing more to hackers and cybercriminals.
Learning Management systems are chock full of student personal and professional information, any security violation can destroy the overall institute’s credibility and would result in a lack of customers' trust and retention.

Performance Testing for ensuring stability and responsiveness

A mob of users increases the demand for e-learning applications day-by-day. If your LMS is not prepared for the rise in volume and performance demands, then it may have to suffer crashes. That’s why to include the test cases for your e-learning applications that consider the system’s performance as a top priority.


Performing regular tests does not guarantee a successful launch of the application instead of a promise you make with learners that education via online learning would advance their lives and also with institutes that they can deliver the best quality education. If you’re still unsure about the proper testing of your e-learning applications then you may partner with a software testing company to test your online learning application.

Author's Bio: 

As a Senior Marketing Consultant at Kualitatem, Ray Parker loves to write tech-related news, articles, specifically quality assurance and information security. Apart from his techie appearance, he enjoys soccer, reading mysteries, and spending long hours working over at the New York office.