Article

What are the Latest CPQ Software Trends to watch for in 2020?

Written by A aldo Emerson

Topic: Business DevelopmentPublished December 2, 2019
No ratings yet793 viewsSign in to rate
Businesses producing complex products and services can no longer depend on traditional methods of selling. Excel sheets come with severe limitations, hence using them for quoting complex products isn’t a feasible option. It is important to consider using CPQ tool to handle quoting requirements. Following are trends to look forward to in 2020: Cloud Computing The emergence of software as a service (SaaS) provides customers great amount of flexibility. Customers no longer have to install servers or software tools locally to handle locally. CPQ vendors are now focused on developing cloud-based solutions in which the Sales Quoting Software is accessed via the Web. CPQ tools are being designed in such a way that they are now available as a web-based service. On-premise versions require hefty upfront fees to manage and moreover not easy to scale. The severe limitations associated with on-premise software makes it difficult to adopt in today’s fast changing business environment.On the other hand, due to its inherent flexibility, more and more CPQ vendors are investing in cloud architecture. Portability CPQ vendors are making it more convenient for its customers to handle their complex quoting process. With the increasing usage of mobile devices for business transactions, CPQ companies are now offering the software on various mobile devices including iPhone, iPad, Android devices etc. A tailor-made Mobile Quoting Software will allow your sales reps to work on complex quotes from anywhere and at any time. More and more CPQ vendors are making their software tool mobile ready. The developers that are designing CPQ software are ensuring that the tool is responsive across all devices and screen sizes. This portability feature that will enable sales team to deliver quotes from their mobile devices, will definitely transform sales. Smartphones and tablet users are now comfortably handling their business transactions using CPQ software. Integration Capabilities Today customers are no longer willing to use CPQ Software as a standalone system. Keeping this in mind, the latest trend that has come into practice is the emergence of CPQ tools with strong integration capabilities. Integration has now become a must-have feature in quoting tools. Customers now want to deal with vendors who can integrate CPQ tool with their existing software applications including CRM and ERP. With so many benefits of an integrated system, customers expect vendors to connect their CPQ with their applications. Changing Portfolio of CPQ The usage of CPQ tool was restricted to the manufacturing industry. Early CPQ solutions had severe limitations, hence it was not possible to use it in another sector. With more and more features being added in this Business management software, its usage and scope has widened dramatically. Various industries can now use CPQ tools to manage their complex tasks more easily. Due to advances in CPQ functionality, industries that can benefit from using this software include Health Care, Life Sciences, Automation and Transportation etc. There is little doubt that the need for CPQ will continue to grow in the coming years. The lofty expectations of B2B buyers cannot be fulfilled unless you incorporate CPQ technology into your business.

Article author

About the Author

A
aldo is an American writer for various digital news publications. After being in the ecommerce industry for more than 15 years, he has a good understanding of what it takes to make an ecommerce business successful.

Further reading

Further Reading

4 total

Article

Artificial intelligence continues to dominate business conversations, but enthusiasm alone does not guarantee results. While many companies rush to adopt AI in hopes of gaining a competitive edge, a large number of initiatives still fall short. The problem is rarely the technology itself. More often, failure happens because organizations approach AI without the structure, readiness, and discipline required for long-term success. AI projects do not fail because the technology

March 4, 2026

Article

AI Avatar Development: Real Innovation or Just Hype? In today’s hyperconnected world, attention is currency. To stand out, brands can no longer settle for flashy features or surface-level engagement. They need to build meaningful, scalable, and personalized experiences. Enter AI avatars: digital humans that are revolutionizing communication by bringing lifelike presence to virtual interactions. Imagine a team member who never takes a coffee break, speaks ten languages fluen

February 27, 2026

Article

The Quiet Engine Behind Every Connection Most people think of telecom services as towers, signals, and mobile data moving invisibly through the air. Yet behind every call that connects and every message that reaches its destination, there is another system quietly working in the background. That system is the call center. While customers often interact with telecom companies only when something goes wrong, these centers operate constantly, guiding problems toward solutions an

February 23, 2026

Article

Introduction The solar industry once believed that collecting as many leads as possible was the fastest path to growth. Marketing teams focused on filling databases with names, phone numbers, and email addresses. At first, the numbers looked promising. Dashboards showed rising interest and more inquiries than ever before. Yet behind the scenes, many companies began to notice a quiet problem. Revenue growth did not match the flood of leads. Sales teams felt overwhelmed, conver

February 6, 2026