There’s a difference between leaders and bosses and that difference is that essentially, leaders have certain traits, such as determination, compassion and several other qualities that boost your employee’s confidence, love for work and dedication, without compromising their overall lives, quality of life variables and so on. But many business owners or managers seem to be unable to differentiate between being a boss and being a leader. Due to this reason, you may want to keep reading below and find out which qualities are those that transform bosses in leaders.


Become your employee’s coach

While bosses seem to preponderantly coordinate other’s actions, a true leader is the one that will coach them to achieve perfection in their field, share knowledge, empower their employees to become better professionals and accumulate new notions and sets of skills. A Eurostat research on factors that influence the quality of life, from 2015, March, showed that those with higher education and studies tend to be happier. As shown in the study, those with tertiary education are almost by 8% more satisfied with their lives, while the percentage revolves around 7% in the case of those with secondary education. A very subjective matter, as individuals seem to believe - and in most of the cases, this is true – that those with higher education have a higher income and this seems to apply to those who profit from coaching and training at the workplace as well.

On the same principle, we can say that those who enable employees to attain higher education and invest resources in training them, seem to be more appreciated by those with lower hierarchical standard and positions in organizations.

A leader enables physical and economic safety of their employees’

Another two variables that enable quality of life, as perceived by the vast majority of individuals, are physical and economic safety. While part of it has to be guaranteed by governmental bodies, as each state is responsible for assuring at least minimal decent living conditions for their citizens, the rest falls in the employer’s hands. Data gathered from 2013, October, by Eurostat showed that crime, vandalism, potential work accidents make various groups to feel more vulnerable. While the most civilized countries in Europe – which coincidentally also have a higher economic status – report lower levels of vulnerability caused by physical safety concerns, while those with a fragile economy, such as Greece or Cyprus perceive more acutely this matter.

As an employer, you can at least assure safe living means for your employees from an economic and physical safety perspective. While assuring a decent salary that meets their necessities in correlation with their familial status and living conditions, employers could also take measures to assure higher safety standards in the workplace. For instance, if your employees are commuting to work, install on company cars HGV safety cameras. If their work consists of climbing buildings, procure safe climbing equipment, train them periodically and make sure that your employees are up to date on all the safety matters in force. Generally, bosses care preponderantly about jobs being done, regardless of the risks to which their employees expose themselves in the process. Leaders, show care and concern for their employee’s safety, at all times.

Exceptional leaders think in terms of inclusiveness

According to a report of the Society for Human Resource Management from 2016, approximately 70% of the employees are more satisfied with the workplace if respect for all employees is shown by managers and bosses. This means that rather than a certain category of employees being treated respectful, employees want their supervisors to show similar attitudes towards ALL employees. Equality is a big determinant when it comes to the way individuals perceive respect. Thus, in order to become a better supervisor and potentially a true leader, you have to give up discriminatory behaviour and attitudes. For instance, rather than having parking spots designated for the management or installing safety and accident preventive aids – commonly known as Traffic Angel cameras – only on those vehicles that are owned by the management, you either give up the entire idea, or you proceed the same for all employees.

Moreover, leaders are less likely to discriminate based on gender and race, or even sexual orientation, and employ corporate and social responsibility, in a transparent fashion.

Leaders inspire collaboration, teamwork and mutual accountability

The previously mentioned report also showed that employee’s job satisfaction also increased by more than 20% when the team created to find solutions were formed from employees with complementary skills, traits and knowledge. Also, almost a half of the respondents claimed that collaboration and mutual accountability, if present in a department or between departments, has been positively influencing their satisfaction at the workplace, over the past months previous to the report in discussion.

As a result, the job of a leader is to inspire collaboration and teamwork between colleagues and different departments, assessing and finding those employees who have a good potential of a successful collaboration and inspire others to actively collaborate with their peers, even if not specifically designated. On the other hand, bosses seem to lack these traits, which makes the workplace climate a rigid one, which doesn’t promote a healthy development of the organization as a whole.

Enthusiasm and humour

Many supervisors seem to be keen to inoculate fear at the workplace. This is far from being a positive variable at a workplace, as recent studies have shown that job stress and harassment are very likely to damage the work quality of the employees, while increasing the chances of resignation from valuable employees. All these, while humour and enthusiasm seem to make out of supervisors, incredible leaders. A Sandford University course, with a more than inspired name, “Risky Business: When Humour Increases and Decreases Status” analyses how humour at the workplace is influencing employees’ attitude towards their bosses and how humour and enthusiasm can help those in charge to create better relationships with their subordinates. Also, as claimed in the course, humour might help bosses climb higher on their status and position inside the organization.

These are some traits that will help all supervisors, managers and business owners become the perfect leader, an individual that leads by example and by helping those in their departments and organization grow from a professional point of view.

Author's Bio: 

Cynthia Madison is a young blogger and economics and marketing graduate. She writes about home, lifestyle and family topics and is a frequent contributor to popular niche publications.