"Wanting What We Can't Have"
A week or so ago, my wife and I were browsing in a second-hand shop when we came across a beautiful pine corner unit that was perfect for our newly-restored living room. Being cautious, we decided to think it over and return in a few days' time. When we did, we discovered that the unit had been reserved for someone else. We had lost the sale. And we now wanted it more than ever. In our Negotiating Skills courses at ManageTrai Learn, we train people to use this tactic consciously.