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Articles by Gilda Bonanno

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By Gilda BonannoRecently published1 topic

How to Listen & Not Interrupt

A reader emailed me with a question: "You give points on being a good listener. I try, but I find myself at times interrupting because I'm so afraid I'm going to forget what I have to say. I've been told to keep a pen and paper handy to jot down what I want to say once the speaker has finished. However, for simple one on one conversations or small group discussions, this isn't always practical. Any other suggestions??" This is a common issue that many of us face. Here are my suggestions: First, let it be all about the other person.

Primary topic: Public Speaking

Public Speaking

11,351 views3.8/5 (14)

By Gilda BonannoRecently published1 topic

Body Language - Gestures And Movement

When communicating, your body language (facial expressions, gestures, movement, eye contact and voice) should match your message. If there is a disconnect between what you say and your non-verbal communications, your audience will believe your non-verbals. Movement and gestures are key ...

Primary topic: Public Speaking

Public Speaking

9,737 views4.3/5 (3)

By Gilda BonannoRecently published1 topic

10 Factors That Make Your Presentation or Speech Effective

While presenting at the National Speakers Association (NSA) Convention in Orlando, I was able to hear dozens of presentations and speeches. The experience led me to think about what makes a presentation or speech effective, which I define as the ability to communicate your message clearly in a way that is meaningful to the audience. Here are the 10 factors that can make you effective when you present or speak: 1. You know your subject.

Primary topic: Public Speaking

Public Speaking

15,294 views3.5/5 (2)

By Gilda BonannoRecently published1 topic

Public Speaking - Body Language Mistakes: Gestures, Movement, Posture & Facial Expressions

Non-verbal communication, or body language, is an important part of public speaking. Your body language includes your posture, movement, gestures, facial expressions, eye contact and voice. At the very least, your body language should not distract the audience and with a little practice, it can help you convey confidence and help the audience see your message more clearly. Here are the most common gesture, movement, posture and facial expression mistakes: GESTURE MISTAKES • Not using gestures at all.

Primary topic: Public Speaking

Public Speaking

5,821 views5/5 (1)

By Gilda BonannoRecently published1 topic

Public Speaking - Four Types of Words to Avoid When Speaking

When you've giving a presentation, your words can affect your ability to communicate your message to your audience. If you want to be a more effective presenter, avoid these four types of words: FILLER WORDS Filler words are words such as "um," "ah," "like," "so," and "ok," which are used as verbal bridges to the next word. Rather than being effective bridges, however, they are roadblocks, distracting the audience and interrupting the flow of your message. These filler words also make you look and sound nervous. Instead of using them, just pause and take a breath instead.

Primary topic: Public Speaking

Public Speaking

5,696 views4/5 (2)

By Gilda BonannoRecently published1 topic

Public Speaking – 5 Tips for Using Your Voice Effectively

In public speaking, using your voice effectively can help you communicate your message clearly to your audience. Voice is an important component of your non-verbal communications, or body language, and can express a wide range of meaning and emotion. The following five tips will help you use your voice more effectively: 1. Increase Your Volumer

Primary topic: Public Speaking

Public Speaking

4,355 views5/5 (1)

By Gilda BonannoRecently published1 topic

Communicating a Change in Your Project's Go-Live Date

Your project go-live date has changed – now what? Regardless of the reasons for the change (and let's face it, "the date has changed" usually is interpreted as "the date has slipped"), there are six steps you should take when communicating a change in your project's go-live date: 1. Consider ...

Primary topic: Public Speaking

Public Speaking

3,928 views4/5 (2)

By Gilda BonannoRecently published1 topic

5 Ways To Be A Better Listener

Listening is a crucial skill for professional and personal success. Yet it seems like such a basic skill - we all know how to listen, right? But although this skill is basic in theory, it's difficult to execute. Yes, everyone can listen, but how many people can listen well? Communication is ...

Primary topic: Public Speaking

Public Speaking

2,482 views4.3/5 (4)

By Gilda BonannoRecently published1 topic

Cut Out These Cliches, Overused Expressions & Tired Words

Is your communication full of clichés and tired old expressions? In public speaking, frequently using phrases like "you know" and "see what I mean" can be just as distracting to your listeners as frequently using filler words like "um" and "ah." These tired and overused words and phrases dilute the power of the message you are trying to convey.

Primary topic: Public Speaking

Public Speaking

3,948 views3.3/5 (3)

By Gilda BonannoRecently published1 topic

Cut Out Your Filler Words

Filler words include "um," "ah," and words such as "like," "so," and "ok," which are used as a verbal bridge to the next word. These words just fill in space while you remember or think of something to say next. Rather than being effective bridges, they are roadblocks, distracting the audience and interrupting the flow of your message. These filler words weaken your presentation and give the impression that you don't know what you're talking about.

Primary topic: Public Speaking

Public Speaking

3,307 views3.7/5 (3)

By Gilda BonannoRecently published1 topic

"The Eyes Have It": Using Eye Contact

Whether you're speaking to an audience of one or many, it's important to make eye contact in order to connect. Eye contact demonstrates your willingness to connect to the audience on a personal level. It also shows that you are confident and proves that the information resides in your head, not your notes or the slides. When you present, you are talking to individuals, not an impersonal mass of people. You want each person to experience the communication one-on-one. How long should you maintain eye contact with each person?

Primary topic: Public Speaking

Public Speaking

2,290 views3.8/5 (5)

By Gilda BonannoRecently published1 topic

Applying Lean Principles to Presentation Skills: Respect People

Lean manufacturing is a management philosophy which has its roots in the Toyota Production System and focuses on creating customer value while eliminating waste. These principles have been applied to many industries and services. And as a presentation skills coach with work experience as a project manager using Lean principles to run process improvement projects, I believe Lean principles have a valuable application to presentation skills.

Primary topic: Public Speaking

Public Speaking

2,158 views5/5 (2)

By Gilda BonannoRecently published1 topic

Public Speaking Lessons From Speaking Italian Over the Phone

I recently returned from Italy where I facilitated training in Rome for a global client – more than 50 employees came from Italy, France, Spain, Germany, Belgium, Holland and Portugal. I also spent a few days touring and sightseeing.

Primary topic: Public Speaking

Public Speaking

2,753 views5/5 (1)

By Gilda BonannoRecently published1 topic

Public Speaking – Using the Microphone Effectively

Many people who speak in front of groups could be more effective communicators if they used a microphone. If the audience has to struggle to hear you, it will be difficult for you to communicate your message effectively. Many things can make it difficult for the audience to hear you, such as a noisy air conditioner or a loud group in the adjoining room. Hearing and understanding you can also be difficult if the people in the audience are not native speakers of the language you're presenting in, or if you're presenting new and technically complicated information.

Primary topic: Public Speaking

Public Speaking

2,692 views5/5 (1)

By Gilda BonannoRecently published1 topic

Non-Verbal Communications Matter

When you meet someone or present to an audience, do your words match your non-verbal communications? If there is a disconnect between verbal and non-verbal communications, your audience will believe your non-verbals. Studies show that more than 90% of our communication is non-verbal. For example, imagine that a speaker shuffles to the podium, fumbling with his pen and folder. He stares down at his notes, frowns slightly and says in a lifeless monotone so soft that you can barely hear him, "I am excited to be here with you today.

Primary topic: Public Speaking

Public Speaking

2,694 views3.7/5 (3)

By Gilda BonannoRecently published1 topic

Public Speaking - Dress Rehearsal for Your Presentation

A few days before a play or musical opens, the entire cast and crew conduct a dress rehearsal. They do a complete run-through of the script on stage, dressed in their costumes, with the full scenery and lighting in place and the pit orchestra playing. The purpose of the dress rehearsal is to make sure everything goes smoothly on opening night. The dress rehearsal is a great idea to borrow when you have to give a presentation.

Primary topic: Public Speaking

Public Speaking

2,839 views3.3/5 (3)

By Gilda BonannoRecently published1 topic

Voice Power in Public Speaking - Speak Loudly and Slowly Enough

A key component of non-verbal communications is your voice. Along with eye contact, gestures, movement and facial expression, your voice can communicate meaning and help your audience focus on your message. Your voice has an incredible range and ability to convey meaning and emotion, yet most of us use only a small part of that range. Use the following guidelines to unleash the power of your voice so you can deliver your message effectively and connect to the audience: Speak loudly enough. How loudly? Loudly enough that people can hear you without having to strain.

Primary topic: Public Speaking

Public Speaking

3,169 views3.5/5 (2)

By Gilda BonannoRecently published1 topic

5 Tips for Dressing for Success While Presenting

"What should I wear when I present?" One of my coaching clients asked me this question recently. While it might sound more like a question for a style consultant, it's also an appropriate question for a presentation skills coach like me.

Primary topic: Public Speaking

Public Speaking

2,201 views5/5 (1)

By Gilda BonannoRecently published1 topic

How to Speak Up in a Crowd

A class participant recently emailed me with a question: "What if you find yourself in a discussion with quite a few people at a social gathering and you have an important point to make, but feel intimated by those around you? I find I get all tongue twisted and the words do not come out the way ...

Primary topic: Public Speaking

Public Speaking

2,358 views3.7/5 (3)

By Gilda BonannoRecently published1 topic

Public Speaking - Avoid These 5 Common Voice Mistakes

Your voice has the ability to convey an incredible range of meaning and emotion when you present. It's an important part of your non-verbal communications, or body language, and can help you can communicate your message clearly and effectively to your audience. Avoid these five common mistakes in order to tap into the full power of your voice: Voice Mistake #1 - Speaking Too Fast How fast is too fast? It depends. You have to speak slowly enough so you can enunciate your words and the audience can understand you.

Primary topic: Public Speaking

Public Speaking

3,060 views3.5/5 (2)

By Gilda BonannoRecently published1 topic

When Presenting, Stay Within Your Time Limit

When you’re giving a presentation, it’s crucial that you don’t go over the time limit. Whether you’ve set it yourself or have agreed to a time limit set by the meeting organizer, you need to prepare so that you can cover your topic within that time limit. No one will usually complain if you end a minute early, but the moment you go past your time limit, people will get restless and impatient.

Primary topic: Public Speaking

Public Speaking

2,125 views5/5 (1)

By Gilda BonannoRecently published1 topic

Presentation Skills: How to Project Your Voice & Project Authority

Someone in a recent presentation skills training program asked, “How do I project my voice and also, project authority?” It's a great question because your voice is an important part of your presentation and should communicate that you’re confident, knowledgeable and engaging. Here are 7 tips for projecting authority using your voice during a presentation: 1. Breathe

Primary topic: Public Speaking

Public Speaking

2,086 views5/5 (1)

By Gilda BonannoRecently published1 topic

5 Tips for Creating a Crisp and Memorable Introduction

If you are the speaker at a meeting, conference or event, it's one of your responsibilities to provide a written introduction to the meeting organizer. The purpose of the introduction is to capture the audience’s attention and give them a quick overview of your background and experience. Here are 5 tips for creating a crisp and memorable introduction: 1. Make your introduction short.

Primary topic: Public Speaking

Public Speaking

4,216 views2.5/5 (2)

By Gilda BonannoRecently published1 topic

Public Speaking: Six Mistakes to Avoid When Answering Questions

How do you handle the questions that come up during or after your presentation? Handled effectively, questions can be an important part of your presentation, allowing you to clarify a point, expand on your ideas or provide another example. They also can demonstrate that the audience members were paying attention to you and are interested in your opinion. Handled poorly, however, questions can expose your lack of preparation, disconnect you from your audience and derail your presentation. Here are six mistakes to AVOID when you are answering questions:

Primary topic: Public Speaking

Public Speaking

1,775 views5/5 (1)

By Gilda BonannoRecently published1 topic

3 Ways NOT to End Your Presentation

The last few minutes of your presentation are important - when you have the final opportunity to make your point and leave a lasting impression on the audience. Here are 3 ways NOT to end your presentation: 1. “Any questions…?” First of all, don’t ask for questions if you don’t really want to answer any or there is no time for them. Secondly, if you ask for questions and there aren’t any, you are ending with an uncomfortable silence.

Primary topic: Public Speaking

Public Speaking

1,682 views5/5 (1)

By Gilda BonannoRecently published1 topic

4 Ingredients to Include in a Workshop Introduction

I worked with an entrepreneur recently who is offering a new workshop with a colleague. Her part of the workshop includes kicking it off, with about 10 minutes allocated for her workshop introduction. Here are 4 ingredients that should be included in a workshop introduction (which you can modify as needed for your specific workshop):

Primary topic: Public Speaking

Public Speaking

1,662 views5/5 (1)

By Gilda BonannoRecently published1 topic

Public Speaking – 3 Tips for Effective Storytelling

Storytelling can be a very effective tool in presentations. Evocative, relevant stories can engage your audience and help you clearly communicate your message. Here are three tips for effective storytelling: 1. Make it relevantr

Primary topic: Public Speaking

Public Speaking

1,648 views5/5 (1)

By Gilda BonannoRecently published1 topic

Presentation Skills: Do You Really Need PowerPoint Slides?

When you are preparing a presentation, an important question to consider is: Do I really need to use slides? The answer, of course, is it depends. It depends on your purpose, your message, the time limit, the audience and the technology available. Consider the question carefully before you automatically assume that you have to have a slide deck.

Primary topic: Public Speaking

Public Speaking

1,614 views5/5 (1)

By Gilda BonannoRecently published1 topic

What Should I Do With My Hands When Presenting?

What should I do with my hands when I'm presenting?" is a common question that I hear when I'm teaching public speaking. Your hands form an important part of your non-verbal communication, or body language, and can help you convey confidence and communicate more effectively to your audience. Here are 5 tips for what to do with your hands: 1. Be Aware of What Your Hands Are Doingr The first step in preventing your hands from distracting your audience is to become conscious of what your hands are doing. Are you cracking your knuckles, playing with your pen or twisting your note cards?

Primary topic: Public Speaking

Public Speaking

3,710 views3/5 (1)

By Gilda BonannoRecently published1 topic

Management by Walking Around (MBWA), or Please Don't "Prowl, Growl and Scowl"

Management by walking around (MBWA) is a common management practice that can be very helpful in managing and engaging employees, setting a good example, and staying in touch with what's really happening with employees. It means that the manager leaves his or her office to go out "onto the floor" of the office, plant, lab, etc. and see what people are doing. The purpose is two-fold: both to learn what is going on and get a sense of morale, and also to demonstrate that you're interested and present.

Primary topic: Public Speaking

Public Speaking

2,329 views3/5 (3)

By Gilda BonannoRecently published1 topic

5 More Ways To Be A Better Listener

Listening is a crucial skill for success in business and in life. If we listen to others, we show them respect, we learn to understand their points of view and we help to build our relationships. Here are 5 more ways to improve your listening skills: 1. Show empathy. Empathy means that ...

Primary topic: Public Speaking

Public Speaking

1,317 views4.3/5 (3)

By Gilda BonannoRecently published1 topic

9 Tips for Communicating With Confidence

Confident communicators are not afraid to take up their space at the table and let their voices be heard. They know their subject well and project a strong belief in what they're saying without being conceited or arrogant. And as a result, the audience is more likely to listen to them and trust what they're saying. Here are 9 tips for communicating with confidence:

Primary topic: Public Speaking

Public Speaking

1,562 views5/5 (1)

By Gilda BonannoRecently published1 topic

3 Ways Not to Start Your Presentation

The first few minutes of your presentation are some of the most important – when you have the opportunity to make a good first impression and capture the audience’s attention. In those crucial few minutes, the audience will decide whether what you have to say is worth listening to. Here are 3 ways NOT to start your presentation: 1. Endless Thank yousr

Primary topic: Public Speaking

Public Speaking

1,559 views5/5 (1)

By Gilda BonannoRecently published1 topic

Questions to Ask When You're Presenting

Lately, I've been hearing from a lot of people who have been asked to present at a meeting for a different department or group. Essentially, they're told (by phone or email), "be there at 1 pm to talk for a few minutes about your project." That's not enough information. If you're asked to present, here are the questions that you should ask the organizer to ensure that you convey a message that is useful and appropriate to that audience: • Who is in the audience? What is the purpose of the meeting?

Primary topic: Public Speaking

Public Speaking

1,161 views3.8/5 (5)

By Gilda BonannoRecently published1 topic

Answering Questions Without Losing Control of Your Time

Have you ever seen a speaker run out of time because he or she spent too much time answering very basic or very advanced questions that were irrelevant to most of the audience? For example, a few years ago, I attended a presentation on using LinkedIn. The program description promised an overview plus a few specific steps to improve success using LinkedIn. The speaker got about ten minutes into her presentation to an audience of more than one hundred, when she was interrupted by a few people who asked very specific questions.

Primary topic: Public Speaking

Public Speaking

1,459 views5/5 (1)

By Gilda BonannoRecently published1 topic

10 Tips for How to Use Notecards Effectively When Presenting

It's okay to use notes when presenting, especially if you're speaking on a new topic or to a new audience. The key to using notes effectively is what is included in your notes and how you use them. The following ten tips will help you use notes effectively to remember the key points of your presentation so you can deliver your message to your audience clearly and within the time limit. 1. NOTES ARE NOT A FULL SCRIPTr

Primary topic: Public Speaking

Public Speaking

2,559 views3/5 (2)

By Gilda BonannoRecently published1 topic

Public Speaking - Overcome Your Fear

I recently heard from a small business owner who wrote, "I am one of those people who hate standing in front of an audience… I am finding that my fearfulness is preventing me from marketing my business the way I want to; for example, I avoid going to business association meetings where I have to introduce myself." Sound familiar? This statement is not surprising, since the fear of public speaking is consistently ranked as people's number one fear.

Primary topic: Public Speaking

Public Speaking

1,598 views3.7/5 (3)

By Gilda BonannoRecently published1 topic

Self-Confidence is a Major Element of Success in Public Speaking Success

Self-confidence is a crucial element in public speaking success. You are not speaking just to hear yourself talk – you are speaking because you have something to say. Before you can command the attention of your audience, you have to believe that you have a message that is worth listening to and that you have the ability to communicate it effectively. If you don't believe it, your audience will not believe it.

Primary topic: Public Speaking

Public Speaking

1,451 views5/5 (1)

By Gilda BonannoRecently published1 topic

Public Speaking - Using Improv Comedy's "Half-Life" Technique to Speak Within Your Time Limit

Have you ever seen a speaker go over the allotted time limit? Or rush through the material when they realized they were running out of time? What was your reaction to that speaker? Were you impressed? I've seen speakers go over the time limit by five, ten or fifteen minutes and then look surprised when they have to be pulled off stage. And I've seen them speed up their rate of speech or flash through their last slides so fast that you can't see them. I'm unimpressed. In fact, I'm offended.

Primary topic: Public Speaking

Public Speaking

2,051 views3.5/5 (2)

By Gilda BonannoRecently published1 topic

Public Speaking - 5 Frequently Asked Questions about How to Use Eye Contact

1) Why should I use eye contact? It helps you connect to the audience, no matter how big or small. Whether you're speaking to an audience of four or four thousand, it can help to create a one-on-one communication experience for each audience member. It also demonstrates your confidence and proves that the information resides in your head, not in your notes or on the slides. And it helps you get feedback on how people are reacting to your presentation. 2) How long should I look at each person? Approximately 5 seconds, which is about the time it takes to complete a thought.

Primary topic: Public Speaking

Public Speaking

1,416 views5/5 (1)

By Gilda BonannoRecently published1 topic

How to Get Introduced When Speaking: 6 Tips for an Informative and Effective Introduction

When you have to speak to a crowd, how should you handle getting introduced? 1. Write your own introduction. Think about which of your many credentials or past experience examples will be most relevant to this particular audience. For example, I'm speaking at a Project Management Conference in May and I will include in my intro include the fact that I am a certified Project Management Professional (PMP). However, when I speak to groups of entrepreneurs and small business owners, I don't include that credential in my intro because it doesn't mean that much to that particular audience.

Primary topic: Public Speaking

Public Speaking

1,512 views3.7/5 (3)

By Gilda BonannoRecently published1 topic

Choose Million-Dollar Words

When you're preparing and practicing a presentation, your word choice matters. If your words are weak or unclear, they can interfere with your ability to communicate your message effectively to your audience. To be an effective presenter, you should choose what I call "million-dollar words" - ...

Primary topic: Public Speaking

Public Speaking

1,364 views5/5 (1)

By Gilda BonannoRecently published1 topic

Public Speaking - Face Your Fears

If you're like most people on the planet, you have fears. And like many people, you may be afraid of speaking in public. Whether it's a mind-numbing, knee-knocking, stomach-chu ing fear, or a milder, less invasive, I'd-rather-not-be-doing-this fear, it can get in the way of your professional success and your personal growth. In my presentation skills classes, I ask participants to identify their fears.

Primary topic: Public Speaking

Public Speaking

1,449 views3.7/5 (3)

By Gilda BonannoRecently published1 topic

4 Reasons Not to Start Your Presentation With a Joke

In my presentation skills training programs, people often ask me, "Should I start my presentation with a joke?" My immediate response is "No!" Now I'm a fan of humor as much as anyone – and in fact, probably more than most people, since I've been performing onstage with an improv comedy group for the last 6 years and I've incorporated improv comedy rules and ideas into my communication skills/leadership training programs.

Primary topic: Public Speaking

Public Speaking

1,610 views3/5 (4)

By Gilda BonannoRecently published1 topic

Public Speaking - Know Your Audience

The number one rule of successful presentation preparation is to know your audience. Here are some tips to consider when you're thinking about how to connect to your audience, whether it's an audience of 1 or 100: • Know what's playing on statio WIIFM. That's the station the people in your audience are tuned into - "What's In It For Me?" They're focused on WIIFM (pronounced "wiff-um") not because they are self-centered, but because they are bombarded with information and have to filter it in order to stay afloat.

Primary topic: Public Speaking

Public Speaking

1,342 views3.7/5 (3)

By Gilda BonannoRecently published1 topic

How to End Your Presentation so the Audience Knows You're Done

When you give a presentation, how does the audience know you're done? If you're half-heartedly saying, "any questions?" as a means to signal that you're done speaking, then you're missing the opportunity to finish strong. Here are techniques for ending your presentation strongly so the audience knows you're done: USE CLEAR ORGANIZATIONr

Primary topic: Public Speaking

Public Speaking

1,742 views3.5/5 (2)

By Gilda BonannoRecently published1 topic

Keeping Your Voice Strong While Presenting

Sometimes when you're presenting, introducing yourself or answering questions in front of a group, your voice trails off at the end of the sentence. Your audience can't understand the last part of your sentence and you may sound nervous and unprepared. Here are four tips for keeping your voice ...

Primary topic: Public Speaking

Public Speaking

1,520 views3.3/5 (3)

By Gilda BonannoRecently published1 topic

Networking at Holiday Parties

'Tis the season for holiday parties! Whether you're looking for a job or just looking to make contacts in your field, holiday parties are a great way to build your professional network. And networking is really just another form of communication - so here are five guidelines for how to ...

Primary topic: Public Speaking

Public Speaking

991 views4.3/5 (3)

By Gilda BonannoRecently published1 topic

Voice Power - Part II

This is the second article of a two-part series on using the power of your voice to convey meaning and emotion to your audience. Along with eye contact, gestures, movement and facial expression, your voice is a key component of non-verbal communications. Your voice has an incredible range and ...

Primary topic: Public Speaking

Public Speaking

1,358 views4/5 (2)

By Gilda BonannoRecently published1 topic

6 Tips for Introducing Yourself at the Start of Your Presentation

In a presentation skills program a few weeks ago, someone asked me, "Gilda, how do I introduce myself at the start of my presentation to warm up the audience and establish credibility?" Contrary to what you might think, the answers do not include a lengthy recital of all your achievements or a five-minute soliloquy on why you were chosen to present. Here are 6 tips for introducing yourself at the start of your presentation, so you engage the audience and establish your credibility: 1. Have a Short Introductionr

Primary topic: Public Speaking

Public Speaking

1,671 views3.5/5 (2)

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