How to Answer Interview Questions - Q64
What is good customer service? This job interview question will generally be asked in interviews for retail or customer service jobs, but there’s really a wide range of jobs that have contact with customers, or people who pay money for a good or service. Engineers, accountants, and manufacturers can have contact with customers, too. I think that the best explanation of “good customer service” came from a recruiting client of mine who wanted to hire a good customer service rep. When I asked what that meant to them, they said, “Customer delight.”