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Bobbi Kahler

BK

Bobbi Kahler Quick Facts

Legacy SelfGrowth professional contributor shell for Bobbi Kahler.

Articles by this expert

SelfGrowth articles and saved writing connected to this expert.

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Article

The Power Of Engaging The Heart

Last year, I received a call from the director of customer support for a technology company. Her first words to me were: “I need to hire you. I’ve realized that our customer service department is the best sales weapon that our competitors have.” Her team wasn’t motivated to help each other or the customer. As a result their customer satisfaction had reached all-time lows, and this reputation had begun to reveal itself in lagging sales. nnI introduced them to something

August 12, 2008

Websites & resources

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Website

Bobbikahler.com

Resource for leadership development including free articles, book reviews, and Leadership Blog.

August 13, 2008