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Customer Focus, Inc.

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Customer Focus, Inc. Quick Facts

Legacy SelfGrowth professional contributor shell for Customer Focus, Inc..

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Article

The 12 Musts Of Customer Service Training

By www.customerfocusinc.com.nnnA recent Google search for “customer service training” produced 272,000,000 links. How can you sort through an overwhelming number of options to find the training program that meets your needs? And how do you know you’ll get the results you’re looking for from the training?nTraining can be presented in many formats. For example, you can show a DVD on customer service or hold a one-hour “lunch and learn”. You could assign an online co

February 14, 2008

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Website

World-Class Customer Service Training

See why world-class companies are transforming their employees into CEOs™: Customer Experience Owners™ by using our Creating CEOs™ learning program for all customer-facing and phone service employees – and how your company can avoid missing out on the biggest trend in customer service.

February 21, 2008