Leonard Youngblood

Article

“How to Be a Great Customer”

“How to Be a Great Customer”nBy Leonard YoungbloodnnThis article will NOT include a very real 20% intangible when dealing with people. This intangible concerns the attitude behind the face. This would include perceptions, beautyism, cultural backgrounds, physical preferences and the subconscious mind of everyone. We as people are constantly evaluating others against our own personal beliefs and values. As stated, this article will NOT address this very real intangible. nn

August 3, 2006