Paul Rivera

Article

Outsourcing Your Customer Support

A new business faces multiple challenges that are unique to their situation of being a brand new operating company. Most businesses are destined to fail within the first five years of existence and it stands to reason that, for businesses that highly depend on patronage, customer service will determine whether or not your business becomes another statistic. Any company, whether it’s a one-person start-up or a Fortune 500 company, must utilize its customer service team t

April 2, 2008