Tony Bodoh is an expert coach who specializes in aligning an organization's operations and culture in the service industry. He has a portfolio of alignment projects with financial results ranging from $10 million to over $1 billion. Through projects focused on customer satisfaction and loyalty Bodoh has produced results with double and triple digit improvement in critical scores.
Much of Bodoh's recent work is in the area of customer experience optimization. Bodoh applies his unique analytical methodology to improve the processes and the culture of the client organization. This methodology is based on adaptations of the Theory of Constraints and Lean Principles in concert with the application of leading-edge psychological and neurological research.
Bodoh has built his success by engaging employees in a way that releases their passions to create profits. Through his coaching program, ProfiTornado, organizations can develop the internal expertise required to align their own operations and culture. ProfiTornado engages every employee in a web-based interactive environment that advances their personal and professional success through an upward, ever-expanding spiral of positive emotions, self-confidence, and creativity. Bodoh also provides specialized coaching which provides significant impact in areas that show particular cultural or operational challenges.
Other statements:
Tony Bodoh is an expert organizational alignment coach. Where operations, organizational culture, and sales and marketing are aligned, profits will flow.
Tony Bodoh discovered connections between leading-edge psychological and neurological research and the Theory of Constraints and Lean Principles. He uses these links to align the operations and the culture of a company in a way that drives significant positive impact on KPIs (Key Performance Indicators).
Tony Bodoh has unlocked the secret to continued profitable growth in a troubled economy. He utilizes a unique analytical methodology to map an organization's value and emotional constraints from the customers' perspectives. Bodoh then coaches the employees of the organization in a way that gives them the knowledge and confidence to take action and to develop sustainable success.
Tony Bodoh studied the Theory of Constraints and Lean Principles at the University of Tennessee under author and award winning professor, Mandyam Srinivasan.
Tony Bodoh is a frequent speaker at business intelligence and customer experience management conferences. His work has been profiled in a variety of media including CIO Magazine, Knoxville Business Journal, SearchCRM.com, dmreview.com, intelligententerprise.com, b-eye-network.com, htmagazine.com, and Hotel Business Magazine.
Tony Bodoh—entrepreneur, inventor, executive coach, professional educator, published author and dynamic speaker spent 10 years in corporate America applying a unique analytical methodology to companies in a variety of sectors. He is now sharing his approach as he coaches organizations to higher profitability and performance in spite of the economic situation. Entrepreneur, inventor, executive coach, professional educator, published author and dynamic speaker spent years in corporate America applying a unique analytical methodology to companies in a variety of sectors.
Tony is now sharing his approach as he coaches organizations to higher profitability and performance. Tony Bodoh is the President of Tony Bodoh International. His firm coaches executives to create organizational alignment. With a focus on aligning the thinking, relationships, and processes of an organization, Bodoh’s firm has a track record of creating extreme value for customers. Bodoh created a web-based training program, ProfiTornado, which teaches 30 of his most powerful lessons for individual and organizational growth. See http://www.profitornado.com or http://www.tonybodoh.com for more information about Bodoh’s coaching.