Communication Skills and Training Articles

In a perfect world, success would have nothing to do with image. We all would be judged and promoted solely on the basis of performance, skills, talent, experience, creativity and willingness to work hard. There would be a tooth fairy too. Like it or not, the image we present greatly influences our chances for success in the workplace. If we look and act like someone who belongs on the lowest rung of the corporate ladder, that’s just where we’re likely to stay.

Trust – it’s a term bandied around all the time when it comes to leadership and organisational culture and with good reason. Nothing builds a solid culture better than growing a cushion of trust and nothing harms an organization more than a lack of trust in those leading it.

We have a cat. Her name is Julie. She is the best mouser I know. The problem is, she only likes to eat the head. She brings the headless mouse bodies inside the house for us to dispose of. My daughter calls Julie the Mafia Cat … because she leaves unidentifiable headless bodies behind. It reminds me of some of the consultants I’ve run across. Actually, some of us who now run successful consulting businesses started out that way but have since reformed. I’ve coined the term

While Valentine’s Day focuses primarily on romantic love, I would like to invite you to escape the frenzy of your local greeting card store, which at this time is probably looking as chaotic as the once-yearly shoe sale at Barneys, and widen the lens through which we see “love” this month. After all, if you are reading this, you are most likely in “work” mode, and business is on your mind so what can this drippy topic do for your bottom line?

Quality is “Conformance to requirements” . These requirements are the target that must be met in order to make a project successful. The requirements are agreed upon by all the stakeholders.Requirement keeps on evolving during the project cycle.Different phases could be well analyzed and discussed in a QA Training. Requirements lays foundation for various tasks to be planned . These types of requirements are an example of projects which have clear requirements definition

Deemed as one of the national languages of the country, the Hindi language is mostly utilized in great parts of Northern India. Originally evolving from the Sanskrit language, the Hindi language uses the Devanagari script with regards to writing. Linguists believe of Hindi and Urdu as the same language, the difference lying in the fact that Hindi is written in Devanagari and draws vocabulary from Sanskrit, although Urdu is penned in Persian script and draws on Persian and Ara

Are you winning the media game? Is your message getting across through the media? Discover how to be better at dealing with the media, especially doing TV interviews. A good reason to do media training to master TV interviews is because it can save time, money and stress by updating your skills before the media calls. nnAs I travel around the world I always enjoy sampling the media in different countries.nnEven if I don't speak Thai, Bahasa or Mandarin, watching local news se

To have a quality staff that respects themselves, their management and their customers, it is imperative to have a good internal customer service program in place. Remember: The attitude of your heart as a listener is always more important and more obvious than anything that you say in response to someone. Attitude checks are crucial to the continued success of any business!

This past week I have had a lot of discussions about meetings; in particular how much time we waste making meetings, attending meetings and travelling to meetings, how managers are always the ones calling meetings and how bad we are at running meetings. If you added up all the time people waste in bad meetings every day in your organisation, it would probably equate to a months profits or more. The truth of the matter is that long, unproductive, poorly focused meetings cost time, money and energy.

Whatever is happening in your life right now, it is time to dust off those dreams and work towards fulfilling your destiny, the one created just for you. The one that has filled your heart and mind with a passion that you have never been able to fully let go of because...it's who you are meant to be! You can’t move forward while looking the rearview mirror! Add new roads (steps) to your life map and start your ride. First Step, a Self-Image Checkupr

USE THESE 3 WORDS TO BECOME MUCH MORE PERSUASIVE You may have made career changes that challenged you in unprecedented ways. That happened for me when I left my Speech Communication faculty position at the University of Georgia to become a development officer—a softer way of saying fund raiser—for my undergraduate alma mater, Millsaps College.

The journey of recovery from sexual abuse can often be a journey of pain that over time may become hopeful longing and turns towards the end into delight. Even though most survivors understand recovery as a lifelong process, a significant milestone is usually achieved when coping without ...

No matter your station in life, you know that financial capital is essential for business and life success. It helps you survive, first of all, and then to acquire an education and material possessions and to support a family, travel and leave a monetary legacy. Building another kind of wealth ...

When you're really angry, what do you want? • Satisfaction? • Support? • Understanding? • An ally? • Agreement? • Self-control? When I'm really upset, I want all of the above, but I think my highest priority is to get back to a composed, centered self that can operate effectively, efficiently and purposefully. And I'm grateful for someone who will help me get there.

I have been at odds with a crooked palm tree for a long time. Every time I would enter my bedroom, my eyes would inevitably focus on this plant and I would sigh in irritation. For whatever reason this palm has grown sideways, twisted, and then just slightly upward. It defies the rule of a straight and majestic palm. It was not pretty to me. Since I can’t discard a living thing, I placed it in the master bedroom because it was less likely to be seen by guests.

We constantly transmit messages to those around us that reveal our level of self-confidence, self-respect, and whether we deem ourselves worthy and capable of acquiring their business. Stop and think about what signals you transfer that prompt others to want do business with you. Do they indicate a level of warmth, sincerity, power and ability that says YOU are the best candidate for the job?

… you have to sound as if you know what you know. Ever been in a meeting and made a really good point, and people keep right on talking? Shortly thereafter, a man makes the same point and he is lauded for his great contribution. And you think to yourself, “That was my point!” It’s time to “stand up” and take credit for your contributions. It means being more assertive and possibly even unlea ing some of the things your mother taught you in good faith.

Language: The Key that Opens or Closes that Important Door Language is one of the things that sets us apart as beings, one of the things that essentially defines us as humans. When language is used well it can elicit very deep feeling in others, motivate others to action and define the nature of our relationships. Sometimes in poetry the juxtaposition of two words or a certain phrase can bring tears to the eyes, call up a whole host of imagery and move us deeply. We have see

If you are worried that your website is not drawing enough traffic and sales leads, you need to rethink your website design strategies. A well-thoughtout website design pays off well for your business and brand by engaging users, converting them into customers and maximising your return on investment. Businesses that are new to the online environment, must know that there website can face two challenges- getting found by the right audience and converting visitors into profita

In a recent workshop, "Jane" asked about negativity in the workplace: "Our work environment is so negative. It's like The Wave. One individual starts and then everybody joins in, including me some days. I want to stop. But when I don't engage, they all look at me like I'm "Miss Polly Positive" ...

There are some wacky ideas out there when it comes to rating employee performance. If your organization's performance evaluation system uses a rating scale, you have inevitably heard some crazy ideas about performance evaluations. The following "myths" prevent us from using the performance evaluation ratings to improve employee performance. Instead, they detract from focusing on tools and conversations for improving performance. Have you heard any of these? You have to "walk

As a business owner, having to speak in front of large audiences is part of the entrepreneurial game. Though public speaking is empowering, it can also be difficult to manage. I had the priviledge of introducing a couple of speakers at the EO Barcelona University and looked out on a sea of expectant faces. Alongside founding and building my companies, I have been teaching persuasive communication at IESE Business School in Barcelona for the past six years. I have give 520 se

NEXT STEP MENTALITYnnI contend that the biggest disputes taking place in relationships, both in our business and our personal lives, emanate from the failure to convey important information. The most commonly used mea culpa of “I forgot” does not lend itself to forgiveness very often.nnOne of the world’s greatest pool players of all time is Willie Mosconi. What made Mosconi so adept at the game was not simply that he could shoot a ball into any pocket on the pool table,

HTC 7 Pro is a utterly packaged Windows 7 Phone which has features for both office and amusement. HTC has produced numerous high end phones which have catered to the masses and their needs. These are known not only for the quality of handsets but also the features which are equally world class and appealing. HTC 7 Pro is yet another stupendous handset from the firm which is based on Windows 7 together with most sought after and stylish QWERTY keypad. With these it sounds rea

What is the biggest communications challenge my clients face? The simple answer is listening. My clients struggle with listening because their heads get in the way. They grapple with ways to communicate their messages and often ask me about how to go about saying what they want to say the best way. As we work through this question, the logical next question surfaces: What is the other person saying? In answer to this question, my clients say things like, “They want me to do

Nearly 70% of executives of fortune 500 companies engage the services of an executive coach; 50% of CEO’s in the healthcare industry have professional coaches and 86% believe they should have one. Why do these leaders have executive coaching? What do they know to be true about the power of executive coaching? They know that an executive coach makes all the difference. • An executive coach provides perspective, clarity, confidentiality, and analysis . • An executive coach gives a leader the edge on management, change , and career success.

With incredible cheap Samsung Galaxy S2 deals, your online mobile phone shopping is sure to be more cheerful and memorable. Samsung Galaxy S2 the flagship device of South Korean company has been successful in recording the sale of 20 million till February 2012. Packed with umpteen impressive features, this bestselling gadget is hitting the stores of leading UK stores like O2, Orange, Vodafone, Three, T-mobile, Talk mobile and others. You can enjoy a more delightful and cost-e

"Whose woods these are I think I know. His house is in the village though; He will not see me stopping here To watch his woods fill up with snow. My little horse must think it queer To stop without a farmhouse near Between the woods and frozen lake The darkest evening of the year. He gives his ...

Skype English learning course provides an opportunity to people to learn English without attending dedicated language classes or reading voluminous books. Today it is mandatory for people to learn English as it is the international language that connects people living in different continents. One needs to master the art of speaking and writing in English for higher studies in global universities and top placement in multinational companies. The Skype course in English languag

Are you letting fear and inaction stop your success? Too often we doubt ourselves or allow others to make us believe we are unable or unworthy of achieving success. To be successful, you must adopt a positive mindset and you must Believe to Achieve! Most entrepreneurs are plagued by three ...

As I sip my morning coffee and view last night’s election results, I’m evaluating the power of the media once again; I’m contemplating if a small tweak here and there in the candidates’ media presence could have changed the outcome. I find myself reflecting to a conversation just a few days ago with a former White House speechwriter:

Using a small voip phone system can benefit businesses in various ways. One way in which this type of phone capability can improve business productivity is that it allows employees to have access to their VoIP phone and calls coming directly to it wherever it and they may be. In other words, should your employee be traveling on business, they can take their VoIP system with them and have access to the office line 24/7. This enables customers to reach your employees at all tim

People often wonder what is the most important aspect of a relationship. Is it compatibility? Having things in common, the same religious or political beliefs? What about honesty, or getting along; never fighting? No, being able to talk is the key; communication, because, as long as you can talk and respect each other's views, then you have a healthy relationship. So, when trying to communicate with your partner, what are some things to avoid? Well, one common mistake people

The capacity to withhold an action that we have prepared but reconsidered is an important distinction between intelligent and impulsive behavior.rn~ Marcel Brass, of the Max Planck Institute for Human Cognitive and Brain Sciences and of Ghent University.

Keys to learning and growing through tough times © 2009, Doug Davin and Diana Morris www.breakthroughskills.com n[Featured Breakthrough Skill—Conflict Management: Keep cool in hot situations] Conflict can sometimes strengthen us more than any other kind of experience. And the lessons we learn through conflict tend to stick because they come at emotionally-charged times.

"Go ahead. Play. Let me see you run!" Mimi cheered us on. I was seven or eight years old, playing with my cousins in the back yard of my grandmother's house in Oak Park, Illinois. Mimi (my Aunt Mary) was probably 30-something at the time and in her wheelchair, where she'd been since a spinal ...

The HTC One X is undoubtedly the ultimate smartphone technology mobile gizmo this season. Last year, it was all through HTC Corporation thanking the Android operating platform for a continuously fine job. And now it seems like the Taiwanese mobile phone maker has at least given one reason for Android to thank it. This role reversal has come in the form of the just landed in the UK mobile phone market place behemoth, the HTC One X. Now, the HTC One X is truly an outstanding ph

FORGET ABOUT THE TRADITIONAL SIX DEGREES OF SEPARATION Since 1929, various writers have told us that we must go through six steps or connections before we establish communication with renowned high achievers. This mythical “six degrees of separation” has kept many believers confined to knowing only their peers or colleagues just one rank above.

Communicate with Impact!rn4 Ways to Solve Workplace Problems rnThe root of most workplace challenges is no mystery … 90 percent of company problems boil down to lack of communication. rnMany people want to be honest, yet they're afraid of the risks – they don’t want to anger anyone. However, by following these guidelines, you can improve communication without damaging morale.rn1. Eliminate Ambiguity rnWhen people understand every word of every conversation, expectations

A recent blog post by Jamie McIntyre got me thinking… “If the world had 75% females and only 25% men civilisation would continue unabated and be an even safer place. However if the ratio was reversed to a point of 75% men and only 25% females, civilisation as we know it would be likely to come crashing down and become a very dangerous place, especially for women.”

As a content creator, content marketer, and editor for the last decade; in addition to having worked with a wide variety of Modern Content Creators (Expert/Artist/Personal Brands) at every level-as a coach and consultant over the last three years... I've noticed some very important distinctions that are literally the difference between success or failure as a Content Creator in the Modern World. Today I'd like to share a handful of the most profound insights into the bigges

At dinner with my friend Susan recently, I was struck by the simplicity of her conflict resolution strategy. A friend sought Susan's advice about how to approach her neighbor about a potential conflict. The neighbor was prickly and the friend uneasy, and she asked Susan to come along as support ...

Inspiration from the Golden Globes Hollywood’s A-listers are lucky to have designers that cut specifically for them. Did you see Claire Daines at the Golden Globes in her gorgeous hot pink dress sewn with perfection for her by Calvin Klein? Unfortunately, most of us do not fall into the category of red carpet goddess (THIS week!), but with a little help from some designer experts, it is possible to apply some savvy Hollywood style tips to a wardrobe-retrofit, so that you have a closet that is ready to showcase you at any time!

If you are a creative entrepreneur, you probably uncover new ideas on a regular basis. I keep a notebook of good ideas which pop into my head. My challenge is to sort the inspiration from the clutter. My greatest marketing and product ideas often come in a flash. My ezine is receiving raves and is becoming a book. On the other hand, some pesky thoughts launch me into a mindless web-surfing episode. Can you relate? (I hope I’m not the only one bothered by distraction!) So how do you decide what is valuable?

Nokia 1616 is the best companion to stay connected in everyday life! Basic phones can never be out of fashion, no matter how many smartphones arrive in the market, the old fashion basic models always come handy when it comes to durability and user friendly gadgets. Nokia has always catered to the demands of the consumers for dependable basic phone which suffice essential requirements of the users like calling and messaging in order to stay connected. Nokia 1616 is the best ex

For nine years Jeff worked for company G as an engineer. Flying airplanes was his first love. His job came in a close second place. That changed when Jeff met Judy. Their relationship quickly turned serious and they married. When Jeff and Judy sat down to do financial planning as a couple, Judy learned Jeff’s salary was surprisingly low. With a human resource background, Judy knew the salary range for Jeff’s type of work, and what his credentials were worth. Jeff was serious

Chetan Bhagat who is a top-notch novelist in modern India penned down eight novels so far and all of them have hit the market with outstanding success. The most appreciable thing with Chetan is – he focuses on youth related issues and also inculcates them to develop their reading habits. Chetan published his debut novel – ‘Five Point Someone’ in the year 2004 which was applauded by all Newspapers and Periodicals. The novel revolves around three protagonists namely – Ryan Oberoi, Alok Gupta and Hari Kumar who met on joining IIT Delhi.

Informatica is software that is specially designed for data warehousing projects. In the business organizations informatica helps in proper maintenance and the record of data. The software consists of a variety of ETL tools that help progress and the working of the software. In the recent times, Informatica software has also attracted many contenders who want to make career in Informatica. The need was sensed to present Informatica exercising to be able to comprehend the info

I read a quote in the book Apprenticed to a Master by Sri M this week that really got me pondering: