The DNS server is a very essential component when you utilize online services from an ISP (Internet Service Provider). The Domain Name System (DNS) is basically a directory that maintains internet records in its database. So, with the help of the DNS server, it becomes easy for the users to remember the name of a website instead of its corresponding IP address. However, at certain times, you can come across the problem of non-responding DNS server as well. Especially, those who are using Windows 10, are facing DNS issues after applying the system upgrades. So, if the DNS server isn’t responding somehow, it will prevent the users from accessing the necessary websites. Also, you can experience many other technical issues while connecting to the internet.

Fortunately, there are technical solutions to resolve DNS server error and restore the Internet Settings. But, before knowing the fixes and making the server work again, you must know the underlying causes of getting DNS error. Hence, go through this article to know the possible reasons behind the problems in the DNS server. Also, check out the instructions to reset the server and troubleshoot DNS errors.

What do you Mean by DNS Error?

When you experience DNS error, it means your device can’t communicate with the server due to some technical issues. Even if you try to run the Windows Troubleshooter, you might observe that the server is still not responding. However, when you get this error, it generates an error message regarding DNS server. So, according to this notification, your PC or laptop may seem to be configured correctly.

But, there can be internal issues in the server causing this DNS error. When this issue occurs, the domain name will not even work on any of the web browsers on your computer. Basically, you will not be able to open any IP address or access sites due to a defective DNS server. Now, to understand the type of error, you need to have a look at the causes of DNS error.

Why DNS Server Stops Responding on your Device and Causes this Error?

Usually, there are multiple reasons why the DNS server can generate an error. So, let’s discuss those causes of DNS errors that are experienced by most online users.

Down Network

When you come across DNS server problems, one of the most common causes is a dead network. Sometimes, a server can stop working or become down for hours due to various reasons. This is when it will not be able to transmit any single piece of information to the next web server.

If you go in depth of this issue, the reason behind this network error can be as simple as incorrect connectivity of cords. Hence, the server will not be able to relay any information through such defective network cables and cause this error.

DLL Problem

In most DNS server issues, any problem in the Dynamic Link Library (DLL) can also trigger connectivity error. Usually, this problem can occur when the initial DLL files are overwritten by any additional system component on DNS. Otherwise, any latest Windows update can also disable the DLL Settings on your web pages.

Virus or Malware

While visiting sites on a regular basis, users are prone to get affected by DNS server error. However, in most cases, you can come across this issue if there are malware or virus attacks on those websites. According to many web server experts, hackers nowadays are creating malware along with JavaScript.

Hence, many online users can fall into their traps by clicking on these malicious links. In case, your device lacks a powerful antivirus, it can corrupt the system and generate DNS error.

What are the Fixes to Resolve Unresponsive Behavior of DNS Server?

If you want to troubleshoot this error and bring the DNS server out of the unresponsive mode, go through the following information. Here, it will cover some of the effective techniques that you can try to make the server responsive again.

Fix 1: Run Windows Network Diagnostics

In order to try this method, make sure you are using genuine Windows OS on your PC or laptop. Only then, you will have the accurate built-in troubleshooting tool from Windows to fix DNS error. However, before you apply the steps, you need to be sure that the DNS server is having an issue.

To assure this, go to the Control Panel and then click on the Network and Sharing Center. After this, hit the Networking Settings and select Troubleshoot problems.

Then, open the Internet Connections tab and it will display a new window with the Next button. So, click on it and choose ‘Run the troubleshooter’ for allowing Windows to troubleshoot your connection to the internet. Hopefully, you will no longer face a DNS server problem after running the Windows troubleshooter.

Fix 2: Manually Change DNS Server Address

If you don’t know how do you fix DNS server isn't responding on Windows 10, then you can follow the steps discussed here. So, press Windows and X keys altogether. Then, select Network Connections and expand Properties by right-clicking this option.

On the Ethernet Properties window, tick the checkbox for Internet Protocol Version 4 (TCP/IPv4). Then, hit the ‘Properties’ button above the description section and go to the ‘General’ tab. Now, click on the option for ‘Use the following DNS server addresses’.

Below this section, write in the field in front of ‘Preferred DNS server’. Also, go to the fields below this section and type for Alternate DNS server. On some PCs, you can also select the IP address for Preferred DNS as and Alternate DNS as Finally, save these DNS server settings by hitting the ‘OK’ button and try to access any site. If you are still receiving the message regarding DNS error, you can apply the next solution.

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Fix 3: Clear DNS Cache and Apply IP Reset

If you want to resolve DNS error on Windows 10 based device, open the Start menu and go to the search box. Then, write ‘cmd’ in the box and it will display the Desktop app for Command Prompt. Now, right-click on this and choose the option of ‘Run as administrator’. In case, Windows prompts any confirmation dialog box to access Command Prompt as Admin, click ‘Yes’.

On the Command Prompt window, type the following commands by hitting the ‘Enter’ key after each command. So, the commands include ipconfig/flushdns, ipconfig/registerdns, ipconfig/release, and ipconfig/renew.

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As you press the fourth and last ‘Enter’ key, Windows will flush the previous DNS and renew it. So, if there are any remaining issues with the DNS server, this command prompt method can resolve it totally. Hence, if you wonder how can you reset your DNS server, you can try the third solution discussed in this article. It will not only flush the corrupted DNS but also reset it for the users. Further, you can go through the technical steps to re-configure DNS or consult a networking expert for resolving server problems.

Author's Bio: 

Sujit is a sr.wordpress developer and author at Mintlogix Software solutions. He likes to share tutorial about web hosting.