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Error: "File System Error 43 in [File]" when opening a Remote Data Access company
ile System Error 43 when opening a Remote Data Access company
Error: "Fatal File System Error 43 in [File]"
Error: "File System Error 43 in JRNLHDR.DAT"
File System Error 43 on one computer only
File System Error 8, File System Error 10
I/O Error in file....DAT in a Sage Drive Company

Note: Due to the potential instability of WI-Fi connections, it is strongly recommended that a hard-wired connection be used to access the Sage Drive company. Further, if the error is happening on only one machine, proceed to Section II.

Section I: Rebase from a machine that can still open the company

Select Help, Support Utilities, and then select Rebase Remote Data Access Company
Click Close on the successfully uploaded to Remote Data Access message.
Verify that the company opens without error on the other computer(s).

Section II: Re-download the company

Note: Only perform this on the computer that is receiving the error. If all users are receiving the error except for one, the one user who is able to access the company will need to perform a rebase.

On the computer with the issue, close Sage 50 and browse to the data path. Refer to Article ID 10165: How to find data path and program path for instructions.
Right-click the company directory in question, and then select Cut.
Right-click the desktop, and then select Paste.
Open Sage 50 and select File, Connect to a Shared Company.
Sign in with your Sage account email.
Select the company, and follow the on-screen prompts to re-download the company.
Verify that the company opens without error.

Keywords

error 43, file system error 43, shared, remote data access, RDA,
sage drive, file system error 8, file system error 10, fse
Need help?

Note: Due to the potential instability of WI-Fi connections, it is strongly recommended that a hard-wired connection be used to access the Sage Drive company. Further, if the error is happening on only one machine, proceed to Section II.

Section I: Rebase from a machine that can still open the company

Select Help, Support Utilities, and then select Rebase Remote Data Access Company
Click Close on the successfully uploaded to Remote Data Access message.
Verify that the company opens without error on the other computer(s).

Section II: Re-download the company

Note: Only perform this on the computer that is receiving the error. If all users are receiving the error except for one, the one user who is able to access the company will need to perform a rebase.

On the computer with the issue, close Sage 50 and browse to the data path. Refer to Article ID 10165: How to find data path and program path for instructions.
Right-click the company directory in question, and then select Cut.
Right-click the desktop, and then select Paste.
Open Sage 50 and select File, Connect to a Shared Company.
Sign in with your Sage account email.
Select the company, and follow the on-screen prompts to re-download the company.
Verify that the company opens without error.

Keywords

error 43, file system error 43, shared, remote data access, RDA,
sage drive, file system error 8, file system error 10, fse
Need help?

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