Mobile applications open up the brave new world for various businesses. It doesn’t matter whether you sell laptops or provide consulting services, apps for smartphones and tablets can drastically boost the performance of your company thanks to better user experience. Basically, customers can access your goods or services almost anywhere and anytime using a simpler tool.

Game-Changing Features of Applications

The modern era enables and disrupts new business approaches constantly. Ten years ago tourists had to visit brick-and-mortar offices of travel agencies to book a flight, find a hotel, etc. But now things are changing.

Mobile applications are great, because phones and tablets are the most popular devices which tourists use on trips. Thus, you can deliver top-notch services to your customers any time, even in planes and hotels far away from home. Using mobile travel management apps, operators are able to send push notifications with helpful info about flights or luggage policies, streamline booking processes, sell more extras, and collect feedback.

As an example of apps’ dominance, look at an all-around study conducted by Travelport Digital. It clearly shows the superiority of mobile travel apps over web systems.

We will highlight the most intriguing stats:

  • Check-in online: 63% with apps and 37% with websites
  • Create a boarding pass: 62% with apps and 38% with websites
  • Search for flights: 58% with apps and 42% with websites
  • Search for apartments: 53% with apps and 47% with websites
  • Get extra flight features: 52% with apps and 48% with websites
  • Find discounts: 52% with apps and 48% with websites
  • Book flights: 50% with apps and 50% with websites

Only apartments booking, to-do things at destination, and car rentals are performed via websites more often than via applications.

Benefits of Mobile Travel Software

There are a lot of potential advantages of mobile travel apps, aside from the already mentioned power to make the industry more versatile.

  1. Better UX and engagement. With apps, tourists get end-to-end platforms to manage their trips without spending time on extra browsing.
  2. Post-booking offers. By providing information about departure/arrival times, gates, seats, hotels, and car rentals, agencies help users and earn more.
  3. Reduced service costs. Travelers use apps to become more independent and contact agents quicker. Operation expenses go down while response time decreases.
  4. Higher safety. Notifications are critical when you want to alert customers about extreme weather or other dangers.
  5. More profits. Travelport also reports that users spend an average of €111 in apps, €87 on the desktop, and €79 in mobile browsers. Apps help to sell more content.

When it comes to branded applications, they can boost awareness about your company greatly. The thing is that people often use third-party solutions to manage various trips.

Successful Brands Which Reshape the Industry

Let’s figure out how mobile products can benefit travel companies involved in transportation, hospitality, and trip management. Since nearly all successful businesses have both web and mobile solutions, they realize the importance of applications and use them to boost revenue/brand awareness.

1. Airbnb

Having emerged as a desktop service, Airbnb is one of the most successful accommodation aggregators for mobile platforms now. The main goal of the service is to match locals who can rent out rooms, houses or even yachts with travelers who are looking for a place to spend the night. The brand focuses on friendliness and comfort, promoting the offers as “second homes” and surrounding users with attention.

Noteworthy features:

  • Information about local events and interesting tips for tourists
  • Coordination of bookings with friends and family members
  • Action buttons to interact with hosts from the lock screen directly

2. Hopper

This Canadian brand is all about quick and convenient booking. Mainly designed for iOS/Android, Hopper facilitates searching and booking hotels and flights. It helps to find best prices, check trips’ suggestions, get timely reminders, and pay for tickets or rooms safely. Moreover, smart opt-ins clarify why you need push notifications and how you can enable them.

Noteworthy features:

  • Constant monitoring of ticket/hotel prices
  • Push notifications with info about the best deals for specified destinations

3. HotelTonight

The project focuses on last-minute bookings of various hotel rooms, apartments, and houses. HotelTonight has a web version but you should try their application with shiny pictures of unsold rooms, hotel albums, and relevant deals. One of the best things with this app is its onboarding process: simple, informative, and branded.

Noteworthy features:

  • Current and predicted offers from local hotels available thanks to location data
  • Events and other factors which may affect the price of the chosen suite
  • Reviews from other users

4. Momondo

Momondo supports the global search of flights and hotels but also allows users to book the chosen offers directly via the app. Developers did a good job with background tips focused on benefits for the registered users and helpful advice about app functions. Overall, Momondo gets rid of traditional onboarding stuff and accompanies users all the time they search the offers.

Noteworthy features:

  • Dynamic content based on inter-related offers of flights and hotels
  • Push notifications powered by the previous feature
  • Various preferences which boost personalization

5. Tripit

The service tries to facilitate every task related to travel planning. Users can import emails and other documents, specify data related to flights and accommodation, and enter custom info to build the most relevant personal assistant which will notify about essential steps. Note that you can’t use the app without signing up and filling in the profile.

Noteworthy features:

  • Demo content for those who want to review benefits without registration
  • 360-degree trip management with smart reminders

Final Thoughts

Mobile applications for travel companies contribute to the next-gen tourist experience. Modern tech approaches boost engagement rates and, respectively, customer loyalty and the company’s profits. Overall, you should consider creating your own travel management application to keep up with the times and have a competitive edge!

Author's Bio: 

Acquiring a wealth of experience in writing articles on trends and prospects for the development of the game industry in the world I I've found myself as a Freelance Journalist. I am writing now about blockchain and cryptocurrencies trends, sometimes covering importance of bitcoin for various other industries.