The Demise of Empathy in Business and the Workplace
Empathy is at the foundation of both altruism and collaboration. Thus, while it does consume scarce resources, empathy confers important evolutionary advantages both from the individual’s point of view (cooperation) and from the species’s (altruism.) Yet, we are witnessing a marked decline in both the ubiquity and utility of empathy. The decline in physical violence is not a good proxy to a supposed rise in empathy: aggressionand narcissism merely mutated into non-physical f