Dr. Mark DeVolder

Article

Resolving Conflicts - Match the Intensity!

A Chairperson’s worst nightmare! n nRecently, I attended a Board Meeting that got out of control. After only a few minutes, there was tension in the air. Some of the directors openly disagreed with one another. One man huffed and puffed his displeasure, while another woman rolled her eyes and dismissed her colleagues’ ideas with snide comments. As I glanced around the room, I noticed a man who was getting visibly angry: He was scowling and his face was turning red. Finall

April 26, 2007