Everyday experiences bring up the question, what aren’t you hearing? The listening piece is about using all of your senses to hear, see, feel, and intuitively contemplate which actions to take next. Sales excellence requires almost a meditative state for analyzing the worst and best actions for moving forward. 

What we analyze from all interactions are essential steps for business development and successful selling. The people motivated to succeed also willingly accept feedback. They actually welcome negativity. Whether right or wrong, the negativity points to where our focus is to be laser-sharp. Only then can we implement better decisions. 

“The worse the criticism, the better the idea!

The better approach is to eliminate all assumptions by requesting a get-to- know-one-another style of conversation. Only then can we factually analyze what we don’t know and aren’t hearing to ask the right questions. Avoid having others think to themselves, ‘what aren’t you hearing?’ Due diligence is more likely to move us forward. 

“Questions are the key to improving listening.

When we miscommunicate with a client, an apology, along with a request to learn where we went wrong, helps us regain our standing. It is the better way to learn what we aren’t hearing for moving forward. 

Leadership is an essential piece of sales. CatCat is featuring my training track and others related to listening, sales, and leadership. 

My educational part is, ‘How to Re-establish Credibility and Trust with Your Customers.’  
And Click here for the main page featuring complimentary tracks.  

Seek Out the Hidden Nuggets

The gold nugget is what you do not hear. In your opinion, what are others not communicating? Once you answer this question, give thought to the following: 
* Can you build a stronger brand using what is not currently popular 
* Will you become the go-to person in your field by stepping beyond the usual
* Are you willing to take a chance on the recurring thought? 

How Do You React to Hearing: ‘If It Were Possible Everyone Would Be Doing It!’? 

There is faulty thinking in the sentiment above. Not so long ago, people scoffed at the idea of a driverless car. Now the industries of robotics and artificial intelligence are taking hold. The better sentiment is, 

If you want it badly enough, you will make it happen. 

Cynthia revealed that an idea came to her regarding a new business venture. But she doesn’t know if it’s a good one, so she asked for my thought. My reply, 

“Be brave enough to step ahead of the crowd 

When it comes to losing out on a job candidacy or a sale, recognize what you aren’t hearing. Next, ask the appropriate question. The only way to receive a targeted answer is to ask, ‘Why?’ 
1. Why was I not selected for the job?
2. Why did you decide to go with another vendor?
3. How may I improve for the next time?

The last thing you want to be asked of you is, ‘what aren’t you hearing?’  When you are fearless and willing to learn from every error, your next effort will see improvement. As you stop to recognize what you aren’t hearing and learn from each experience, you will pave the way to your future success. 

Sales Tips: What Aren’t You Hearing? 
1. Use the traditional questions of who, what, when, where and why 
2. Observe the actions of others to see if they match their words 
3. Pay attention to recurring thought and take action if it excites you 
4. Use quiet time to meditate on where you are today and the path you want to take 
5. Examine all activity to find what is falling short and what is working best 
6. Eliminate venues that aren’t producing well and substitute with new ideas 
7. Inquire about the experience of others; what they don’t like and what they prefer 
8. Leverage the best of what is already in place for quicker progress 
9. Routinely stop to examine everything you hear, what is working well, and how you may improve 
10. Celebrate Success! 

Today’s blog is provided to help you achieve the Smooth Sale! www.smoothsale.net

Author's Bio: 

Breaking Barriers
Elinor Stutz broke through barriers long before doing so was popular. Against all odds she defied the theme, “women can’t sell” to become the top producer at every company she ever worked all the while ignoring attempts to get her to quit.
Faced with an irreparable broken neck, Stutz paid attention to two visions as they appeared before her while on the stretcher. In the moment, she negotiated a full recovery with the promise to be of service to communities at large.
As the CEO of Smooth Sale, Stutz adapted the motto, “Believe, Become, Empower.” Stutz is a motivational/inspirational speaker, author and sales trainer.
• Stutz’ first book, Nice Girls DO Get the Sale: Relationship Building that Gets Results is an International Best-Seller.
• Her second book, HIRED! has helped many secure their desired jobs.
• The Wish: A 360… mentors readers on how to build influence.
• 2019 Global Business Insights Award: Marketing-Communication
• The Smooth Sale blog is rated as a Top Sales Blog.
• Kred declared Elinor to be A Top 1% Influencer
• @RiseBoarders ranks Stutz as a Top Sales Guru
• Tenfold lists “Top 65 women Business Influencers”
• CEO Magazine Declares “One of the brightest sales minds to follow on Twitter”