It is important to effectively manage your suppliers. This article talks about supplier relationship management (SRM) and the different benefits a business can achieve with effective SRM.

What is Supplier Relationship Management (SRM)?

Supplier relationship management (SRM) refers to the systematic, enterprise-wise examination of suppliers' assets as well as abilities pertaining to the overall business strategy, assessment of what activities to partake in with different supplies, and planning and implementing of all communications with suppliers, in an integrated fashion across the relationship life cycle, to increase the value achieved via those interactions. The understanding of SRM is to create a two-way, mutually fruitful relation with strategic supply partners.

Now-a-days supplier relationship management (SRM) is going through a life-altering transition. We no longer live in the era where just managing spend and seeking the best deal possible within your supply base is enough. Thankfully technology like procurement software and procure to pay software are there to help automate and simplify the process. They make it easy to make quick and knowledgeable decisions about your suppliers. This has led to impressive outcomes. The organizations focused on SRM outrank their contemporaries five to one in terms of value achieved from their supply base.

Effectively managing your suppliers can be a key success factor for business operations. Here are a few reasons as why it is so..


Technology can aid in simplifying the process. The key to efficient SRM is having a system in place that makes it easy to look at your suppliers and examine all of the risk factors. Using SRM technology will offer an unprecedented visibility into your supplier base provide you with an elaborate picture of what is affecting your supply chain and making it simple to lessen the task.

Strengthening Relationship

Now-a-days, managing the supply base is about strengthening relationships that can either make or break your business. It is important to earn your suppliers' trust with honest communication, listening to their issues and including them in your procedures eventually makes them an invested partner in your business.

Expectations are Changing

Times have changed. Procurement is expected to be aware of where they are vulnerable and boost their teams for success. Teams that place more importance on qualitative and quantitative supplier data supplier data analysis will able to swiftly detect weak spots, risks and opportunities in the global supply chain. Thereby, enhancing the strategies and plans required to manage the suppliers, and eventually both businesses, for continued success.

Adhering to Deadlines

This is extremely important to continue long-term relationship with suppliers. A supplier/vender portals can aid companies adhere to timely payments to vendors, thereby avoiding late payment charges. One can even avail discount for timely payment.

Mutually Beneficial

If you treat your suppliers as partners, both businesses have higher chances of achieving greater success rate, reduced risks and improved collaboration and innovation. Several study results have found that when top procurement teams have aligned with their key suppliers, it has led to enhanced supplier abilities of innovation, superior quality, reliability and costs/price decrease and agility to cut down risk factors. More value can be realized for both businesses, something that would be difficult to accomplish if working independently.

Author's Bio: 

Ila Imani, CEO at Expenzing, a expense management software development company with offices in India, USA, UAE, Argentina, Malaysia & Vietnam. She has over 25 years of experience in the industry, working in the field of business process and automation enhancement.

She overlooks the product direction at Expenzing which includes travel expense management software, pay to procure software, employee expense management software, procurement software and others. She takes a keen interest in changing technology trends and business requirements of clients.

Ila is an IIM-C alumni with a specialization in Systems. She is deeply involved in several social causes, loves to travel and read.