For a small business, website design can make far more of a difference than most business owners expect. The right website design for your needs and your company can make all of your marketing efforts pay off with increases in your bottom line. The wrong design won’t deliver results, and could even damage your marketing efforts, especially if you count on your online presence to deliver orders and bring in customers. Web design companies that specialize in small business website design can offer a lot of insight into how your website design affects customer behavior and ways to use good design principles to improve your bottom line.

Good Small Business Website Design Delivers Value to Your Customers

When you sit down to talk with your web designer about your website, consider how to deliver value to your customers rather than how you can tell them what you want them to know. Everything on your website from the basic layout to every piece of content should be focused on delivering information that your customers want to know. That information varies from one industry to the next, but nearly every industry benefits from some basic and not-so-basic design elements and decisions.

Make It Easy to Find Information

One of the most frustrating things for any website visitor is not being able to find the information you want. Good site organization and planning help, but two important elements in making your business website design more user-friendly are good navigation and a search box. Well-organized menus and links help your users find what they need without frustration on a small site. On a larger site, a search box is an important tool for your visitors.

Talk to your website designer about navigation options. Flash web design technology opens up lots of navigation design possibilities that move you out of the menu bar or sidebars and allow you to put a lot of your information right up front in your homepage design.

Anticipate Your Visitors’ Needs

One of the biggest mistakes in a lot of small business website design examples is putting the company’s interests ahead of the customers. As you plan your design, think like one of your own customers. What would you want to find on your website?

At an absolute minimum, your website should include your company name, a description of the services you offer and a way to contact your company. A company that specializes in small business website design will encourage you to think beyond the basics, though. Your “Contact Us” page should include multiple ways of contacting your company – and make it easy to do so. Including an email form on your website, for example, encourages visitors to type in their feedback or questions without leaving your site, which greatly increases the odds of the customer actually making contact.

Include Social Integration in Your Small Business Website Design

Small business websites can benefit enormously from including social media elements in their website design. Make it easy for your website visitors to share information from your site with Twitter and Facebook share buttons, and provide a place for them to share reviews and feedback with others.

Small business website design can include far more than flat pages of information. By making it easy for your visitors to find information and share it with others, you’ll serve their needs while increasing your bottom line.

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