Marketers, do you love your job, love your business but there are some very challenging people who you must serve who take the shine off your day?
Well the truth is that there will ALWAYS be those whose ego dominates their style or those who are totally indecisive. There will ALWAYS be ... Views: 1240
Beginning to Coach Your staff can be daunting. However you can begin to use these 7 steps in the next 24 hours and/or choose to join us as we cover all 7 steps in detail in our 7 module How To Coach Your Staff on-line training for new managers.
We even give you some suggested words and ... Views: 1494
Here are the 5 most important coaching skills you’ll need to focus on to be a great coach for your staff
1. Active Listening
2. Asking Open Questions,
3. Goal setting
4. Accountability
5. Feedback
Let’s go through each of these:
1: Active Listening
We think 3 times faster than ... Views: 3778
The story I’m about to share with you is over 2,600 years old, yet its morals still apply to any manager today who wants to coach their staff.
It was told by the Greek fabulist named Aesop; you may have heard of him. He was a slave who lived in sixth century BC and eventually was freed by ... Views: 1639
In all my years training managers how to coach staff, common misconceptions always arise regarding what we actually mean by coaching in a business setting.
If you are planning to improve your coaching skills with your employees to help develop their potential, here’s what you need to know ... Views: 2322
I recently had coffee with a client who was looking for advice to improve the efficiency of her department.
There had been some upheavals, maternity leave, skills shortages and things had begun to fall off the rails. She felt she needed someone to step in and “just get the work done.” ... Views: 1215
Many of you will know that open questions are those that cannot be answered with a one word answer but I want to very quickly bring this to top of mind.
If you are having trouble getting staff to get involved, think for themselves and solve problems, check the questions you are ... Views: 1492
Recently I saw a very angry executive going head to head with a young direct report in one of those gold fish offices that leave little to the imagination.
Although their words were muffled there was little doubt who the boss was, who was in charge of the conversation and who would have the ... Views: 1183
There is a growing frustration amongst the newest generation of corporate managers (Gen Y) who are disappointed with the quality of the people skills demonstrated by their managers - skills which Gen Y want to fast track with their own staff.
As an Executive Coach, Trainer and Consultant, I ... Views: 2002