When I was first promoted from the rank and file, there was a popular song by Stealers Wheel entitled “Stuck in the Middle with You”. The lyrics resonated with me because I was struggling mightily with being a newly minted manager. Here is a verse that was particularly meaningful to me -
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Human disagreement remains inevitable. When conflict is not addressed, each side becomes defensive, and a person who is defensive will rarely see the logic of the other’s position. These four steps will help you end conflict more quickly.
1. Look for some area of common ground as soon ... Views: 830
Conflict in the workplace is inevitable. Every manager needs to understand the steps that can be taken to minimize the occurrence of it. The following action steps will not eliminate conflict, but it most definitely will minimize the amount of severity of it.
1. Be proactive instead of ... Views: 483
People Skills Win Over Knowledge
Research proves Mom right!
By Connie Timpson/Keynote Speaker/Instructor/The Leader’s Institute
As a journalist I got to do a lot of really cool things, like ripping a hole in the clouds with the The Blue Angels. It was easy to talk about “tearing across the ... Views: 731
I took my first leadership training course back almost 20 years ago, and out of all of the education that I worked very hard for in High School and College, all of the seminars that my former employers provided me, all of the conventions, and all of the books and trade journals that I have read, ... Views: 505