As an eCommerce seller, Net Promoter Score can be the foremost powerful KPI in your set of tools to grow your business and win loyal customers. Net Promoter Score could be a metric that measures the chance that a customer can suggest your business to their personal and / or social ... Views: 384
The last thing while making any purchase that comes to anyone’s mind is to reach out to the call center of the brand from where they are making a purchase. Everyone wants a smooth and seamless journey while shopping, no matter it’s any brick or mortar store or any ecommerce platform. So, if ... Views: 344
NPS survey today is a quite frequently discussed term. From written surveys to online solutions, this technique has grown phenomenally and has resulted in empowering organizations. Being a swift and effective way to know customer’s opinion and utilizing the insights to enhance customer ... Views: 527