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Articles by Joey Faucette

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By Joey FaucetteRecently published1 topic

3 Positive Ways to Cure Customer Rage

According to a survey conducted by Arizona State University’s W.P. Carey School of Business, about half of all American households experience customer service-related problems. Over two-thirds of those customers were “very” or “extremely upset” about the company response when they complained. Over one-third reacted by yelling at the rep while the number of consumers cursing nearly doubled to 13%. If we surveyed your customers, how would they rate their experience with your business?

Primary topic: Leadership

2,528 views

By Joey FaucetteRecently published1 topic

3 More Positive Strategies to Deal with Your Eeyore Vampire Boss

A couple of weeks ago I shared with you “3 Positive Strategies to Deal with an Eeyore Vampire Boss.” I knew there were flocks of negative bosses everywhere, but evidently more tha I realized. Your overwhelming response prompted me to remember some of my Eeyore Vampire bosses. The one who was so insecure she didn’t want the organization to grow. Another who wanted me to trade product for pot. The one whose boyfriend was jealous of my success. I reflected on what I learned from them and here are “3 More Positive Strategies to Deal with Your Eeyore Vampire Boss”:

Primary topic: Leadership

2,107 views

By Joey FaucetteRecently published1 topic

How Do You Deal with Overwhelm?

“Overwhelm” is a constant theme in our coaching conversations lately. Business professionals have this sense of more effort and fewer positive results. There’s more to do than there is of me to do it. How do you deal with overwhelm? Here are 3 things you can do starting right now to move your business forward while overwhelmed: Focusr Your attention is a valuable, non-renewable resource. This most precious asset is best invested according to your priorities. Set your priorities based on:

Primary topic: Leadership

2,064 views

By Joey FaucetteRecently published1 topic

3 Simple Ways to Positively and Profitably Change Your Business

I watched a sandpiper scurrying around the beach looking for something to eat. At least that’s what I thought he was doing. But he used most of his time and energy to chase away other birds. If another sandpiper approached his territory, he quickly ran over to chase him off. Then another bird invaded the opposite end of his area and he was off to chase her away. Back and forth that little bird ran, spending virtually no time eating and all his energy chasing away the competition.

Primary topic: Leadership

2,014 views

By Joey FaucetteRecently published1 topic

3 Positive Reasons to Shop Small this Weekend

Shoppers will crowd the super centers and malls starting Thanksgiving evening in the U.S. In fact, over the next several weeks, retail stores will do 50% or more of their business for the year. So where will you go? And who will you do business with? Create a Work Positive impact with your holiday spending. Here are three positive reasons to shop local especially this Saturday, November 30, which is Small Business Saturday. Personal Servicer

Primary topic: Leadership

1,942 views

By Joey FaucetteRecently published1 topic

3 Positive Strategies to Deal with an Eeyore Vampire Boss

Ever find yourself striving to Work Positive and your Eeyore Vampire boss is doing everything he can to prevent it? You’re in good company. Negative bosses—Eeyore Vampires—swoop in with alarming consistency on our coaching clients despite their best efforts to Work Positive. How do you deal with them to increase your sales with greater productivity and get out of the office earlier? Here are 3 Positive Strategies to Deal with an Eeyore Vampire Boss: Select Your Battlesr

Primary topic: Leadership

1,877 views

By Joey FaucetteRecently published1 topic

3 Ways to Positively Love Your Work

Remember the saying, “Do what you love and love what you do and you’ll never work another day in your life?” Sounds great, but how do you do that? Here are 3 Ways to Positively Love Your Work: Love What You Do for Workr The physical and mental activity of your work must reward you emotionally in order for you to love what you do. For some people, it’s mentally knowing a difference is made, whatever that might be. For others, it’s the physical exertion that creates an endorphin rush. You love your work when you intrinsically value it and enjoy most of the associated activities.

Primary topic: Leadership

1,866 views

By Joey FaucetteRecently published1 topic

3 Positive Reasons Teams Win at Work

Watching NCAA March Madness Tou ament college basketball games, I’ve learned again the supremacy of team versus a star-player-plus-four approach. Sure the “one and done” star freshman who’s merely passing through for a year on his way to the NBA might be thrilling to watch, but several such “it’s-all-about-me” squads lost to double-digit seeded teams. How did the teams win? And what can we learn from them so we win at work? Here are 3 Positive Reasons Teams Win at Work: Teams focus on winning.r

Primary topic: Leadership

1,849 views

By Joey FaucetteRecently published1 topic

3 Low Cost Ways to Grow Positive Profits

Everyone is watching their budgets and doing more with less. So how do you grow and increase profits most effectively? Here are 3 Low Cost Tips to Positively Profit at Work. Discoverr Business is a discovery mission. You have multiple opportunities to discover more customers, niches, and problems your business can solve. Invest time in creating discovery conversations. Ask your best customers, “Who do you know that we can help the way we do you?” Ask your best clients, “What other _______ problems do you wish we helped you with?”

Primary topic: Leadership

1,756 views

By Joey FaucetteRecently published1 topic

3 Positive Ways to Succeed in a Shutdown

Just because the U.S. government can afford a shutdown doesn't mean you can. You have a family to provide for, bills to pay, and hopefully a retirement to fund. So despite all the news about the federal shutdown, what can you do to succeed in a shutdown? Check out these 3 Positive Ways to Succeed in a Shutdown that you can begin doing today: Attentionr Attention is your most precious resource. Its strategic investment is more important when the negative attempts to shutdown business. Focus your attention in two areas as you work: Positive Thoughtsr

Primary topic: Leadership

1,750 views

By Joey FaucetteRecently published1 topic

How to Tap the Power of Thank You

There may be only one day a year devoted to giving thanks, but expressing thanks year round and doing it well is one of the most profitable business strategies you can have.r

Primary topic: Leadership

1,743 views

By Joey FaucetteRecently published1 topic

3 No-Cost Ways to Positively Receive More Business

Zig Ziglar describes well the essence of the fifth core practice, “Receive,” of a Work Positive lifestyle in which you increase sales with greater team productivity so you get out of the office earlier: “When you help others get what they want, you get everything you want,” he said. What goes around, comes around. You reap what you sow. So how do you actually practice “Receive” in your daily business? Here are 3 No-Cost Ways to Positively Receive More Business: Discover What Your Customers Wantr

Primary topic: Leadership

1,710 views

By Joey FaucetteRecently published1 topic

3 Positive Ways to Do Business with Ideal Customers

It costs too much to do business with some people. Who are your “some people?” How much time do they steal from your enjoyable customers? How much energy do you give them? How much attention that can be more profitably invested in your ideal customers’ relationships? You’re throwing good time, energy, attention and therefore money after bad. So why are you doing business with “some people?” Select one of them. Just one. The most obnoxious of the bunch. Fire them. Here are 3 Positive Ways to Do Business with Ideal Customers: Displace Themr

Primary topic: Leadership

1,688 views

By Joey FaucetteRecently published1 topic

3 Ways to Work Positive in a Community Crisis

Our attention has been riveted by one person’s heinous actions and the consequences felt in Newtown, CT. Complete understanding of this tragedy defies our intellect. However, we do choose how to respond. While I pray such disaster avoids your area, reality suggests some variation will strike. Perhaps not as catastrophic, but every community experiences a similar event. Your customers in your community keep your lights on, pay your mortgage, educate your children, and support you in your lifestyle. You receive much from them.

Primary topic: Leadership

1,679 views

By Joey FaucetteRecently published1 topic

3 Timely Strategies to Positive Change

The time changed for most of the U.S. last weekend. We “fell back.” How does this change affect you? Pretty much like any change does. Here are 3 Timely Strategies to Positive Change: Acknowledge the Changer Like most change, the reversal back to Standard Time came without our permission. Congress extended Daylight Savings Time without so much as a phone call to my office…or yours. That’s the way change operates. It shows up without so much as a warning for many of us. We find ourselves blindsided by a software change, a systems change, a pricing change, and the list goes on.

Primary topic: Leadership

1,668 views

By Joey FaucetteRecently published1 topic

5 Secret Questions the Positively Successful Ask Daily

While studying Great Depression businesses created by successful entrepreneurs, I discovered five core practices that were daily habits for them. They asked themselves five questions daily that charted their course to success. You become a successful business person, also, by asking yourself these same five questions daily. The five questions to ask so you become positively successful are: What Am I Thinking?r

Primary topic: Leadership

1,641 views

By Joey FaucetteRecently published1 topic

3 Positive Strategies to Transform Business Fear

When my younger brother and I went trick-or-treating as kids at Halloween, he was scared of ghosts. When he was very young, he had eye surgery a couple of times. All of the OR people wore white. He associated their white dress and the white sheets of “the ghosts” with pain. Like him, we can associate the ghosts of business pain past with present opportunities. We often fear these moments because of the past. Here are 3 Positive Strategies to Transform Business Fear so you Work Positive this week: Fear of You Can’t Do It Right Enoughr

Primary topic: Leadership

1,625 views

By Joey FaucetteRecently published1 topic

3 Ways to Find Time to Read Positive

When we connect with someone on LinkedIn, we welcome them with an invitation to read free chapters of one of our books. We hope just one idea will coach the reader closer to achieving business dreams. One connection recently replied, “Thanks, but I don’t have time to sit down and read a book.” “I don’t have time” are four of the deadliest words you’ll ever say.

Primary topic: Leadership

1,607 views

By Joey FaucetteRecently published1 topic

5 Secret Steps the Positively Successful Take in Response to Change

I live in a part of the U.S. that received a once-a-decade snowfall last week. At least 12,000 flights were cancelled. Millions of people were home from work, rearranging untold numbers of meetings and assignments. Such rapid change is commonplace in our world today. Snow is forecast. Other changes are not. How you deal with it determines your positive success at work. Here are five secret steps the positively successful take in response to such rapid change: Relaxr

Primary topic: Leadership

1,585 views

By Joey FaucetteRecently published1 topic

Are Eeyore Vampires Invading Your Work? Deal with Negative People without Becoming One

It’s challenging enough for most of us to do more with less at work as we’re all forced to do in this economy. But when Eeyore Vampires—negative people—invade, the dark shadows take over. I refer to negative people as “Eeyore Vampires” because just like Winnie the Pooh’s friend, Eeyore, negative people respond to most everything with “It’ll never work.” They are “Vampires” because these negative people morph at sunset into creatures who fly around your thoughts and suck time, energy, and attention away from enjoying your family and friends.

Primary topic: Leadership

1,579 views

By Joey FaucetteRecently published1 topic

3 Key Strategies to Positively Win as a Team

College basketball’s annual trek up the Final Four mountain has started. While the school names change from year to year, the qualities of championship caliber teams are consistent. What are they? And how can you learn from them to win championships at work? Here are 3 Key Strategies to Positively Win as a Team as you Work Positive: Play Offense and Defenser Championship teams know how to score a lot of points and how to keep the other team from scoring as many. Lots of teams excel at one or the other. Championship teams do both well.

Primary topic: Leadership

1,576 views

By Joey FaucetteRecently published1 topic

3 Positive Strategies to Finish Your Day Strong

Most business professionals today that we coach are overwhelmed. They get to the end of the day with an ever expanding to-do list and fall exhausted into the evening commute. They return the next morning after reversing the commute and fall exhausted into their desk chair, thinking, “Here we go again…” And yet there are those who do more in a day than most do in a month. Who increase their sales with greater productivity and get out of the office earlier. Who make a life and a living. You wonder, “What is their secret?” One of their secrets is this: they finish their day strong.

Primary topic: Leadership

1,543 views

By Joey FaucetteRecently published1 topic

Work Positive Like The Beatles

Did you see Paul McCartney performing for the Queen’s Diamond Jubilee? The world still loves the music of The Beatles fifty years later. They’ve sold 600 million albums internationally with 20 songs going #1 on the U.S. Billboard charts. So how did The Beatles achieve such amazing results? More importantly, how can you learn from them and discover your business’ success in the silver lining of today’s economy? Here is how The Beatles grew their brand and business through the lens of the five Work Positive core practices: Perceiver

Primary topic: Leadership

1,543 views

By Joey FaucetteRecently published1 topic

3 Business Truths for Valentine’s Day

When my wife was pregnant with our first child, she really wanted a certain kind of baby crib. It even had a name—the Jenny Lind crib. Frankly, at that point in my life, I didn’t have enough money to buy it, but I really wanted to purchase it because it meant that much to my wife. I was discovering even then how to Work Positive. So I changed my perception, released my imagination, conceived a complementary relationship, believed that I could find the money, and acted on my attention and intention so I achieved the positive result of buying that crib.

Primary topic: Leadership

1,526 views

By Joey FaucetteRecently published1 topic

How Do You Focus on the Positive at Work?

I was lying flat on my back in the grassy outfield, trying to come around. I had drifted back from my third-base position for the Little League team White Sox into shallow left field to catch a fly ball. I missed the ball with my glove and instead caught it with my forehead. Someone said, “Son, you’ve got to keep your eye on the ball.” Little comfort when your head is killing you and your ego is dead with embarrassment. And you find out later that regardless of how much you keep your eye on the ball, it won’t help. I needed glasses. My focus was off.

Primary topic: Leadership

1,515 views

By Joey FaucetteRecently published1 topic

3 Ways to Make Time to Read Positive

When we connect with someone on LinkedIn, we welcome them with an invitation to read free chapters of one of our books. We hope just one idea will coach the reader closer to achieving business dreams. One connection recently replied, “Thanks, but I don’t have time to sit down and read a book.” “I don’t have time” are four of the deadliest words you’ll ever say.

Primary topic: Leadership

1,503 views

By Joey FaucetteRecently published1 topic

3 Tips to Work Positive at Your Office Party

Announcements of office parties are met with either go-for-it’s or groans. The go-for-it’s are the ones who enjoyed last year’s party or just look forward to any social experience. The groans are the persons who remember last year’s with disdain or generally avoid socializing with their work mates. Whichever you are, here are your 3 Keys to Work Positive at Your Office Party: Relaxr Groaners often sense a need to be more extroverted or jovial than usual. They feel a game of square pegs and round holes coming.

Primary topic: Leadership

1,494 views

By Joey FaucetteRecently published1 topic

How Do You Focus on the Positive at Work?

I was lying flat on my back in the grassy outfield, trying to come around. I had drifted back from my third-base position for the Little League team White Sox into shallow left field to catch a fly ball. I missed the ball with my glove and instead caught it with my forehead. Someone said, “Son, you’ve got to keep your eye on the ball.” Little comfort when your head is killing you and your ego is dead with embarrassment. And you find out later that regardless of how much you keep your eye on the ball, it won’t help. I needed glasses. My focus was off.

Primary topic: Leadership

1,479 views

By Joey FaucetteRecently published1 topic

How Well Do You Deal with Interruptions?

I watched a bit of the last Presidential debate. Up until the point where the debate morphed into one big interruption. Interruptions intrude into political debates, marriage conversations (and other intimate activities if you have children at home), and your work flow. How well do you deal with interruptions? Implement into your work flow these three strategies for dealing well with interruptions and watch as your sales increase with greater productivity and you get out of the office earlier: Listenr

Primary topic: Leadership

1,477 views

By Joey FaucetteRecently published1 topic

3 Reasons Vacation Positively Clears Your Business Cache

Dr. Norman Vincent Peale talked about how a constantly bent bow will break. The bow needs pressure released to function well. Dr. Stephen Covey extolled the seventh habit of sharpening the saw. If you saw without a break to sharpen, you work harder with less production. In today’s technology-driven environment, I think of this same principle as clearing your cache. You know how your browser slows down, and perhaps your computer, if you don’t clear your cache? Recently, a week-long vacation cleared my cache. With little exception, I avoided browsing in my businesses.

Primary topic: Leadership

1,473 views

By Joey FaucetteRecently published1 topic

3 Ways to Give Positive Customer Service in a Negative Election Year

Your customers aren’t sure what to expect from you right now. Election year uncertainty casts a negative anxiety over doing business that political ads only exacerbate. Customers aren’t sure who cares, who to trust, and who is on their side. How do you engage this adversity so as to increase sales, and get greater productivity from your team so you can leave the office early to do what you love with your family? Employ these 3 Ways to Give Positive Customer Service in a Negative Election Year: Give Carer Your customers are thinking, “Who cares about me?”

Primary topic: Leadership

1,462 views

By Joey FaucetteRecently published1 topic

3 No-Cost Ways to Positively Profit from Changing Your Customer Experience

A friend of mine told me about his customer experience with an oil change. He arrived before the shop officially opened, simultaneously with another customer. She tried the door, found it open, and walked in. He followed. The two chatted, waiting for the attendant. When he arrived from the back, he gruffly said, “What are you doing in here? We don’t open until 7:30,” turned and went back. My friend assured me he will find a new oil change shop. If you’re the owner or manager, how do you find out about such experiences? When business drops?

Primary topic: Leadership

1,447 views

By Joey FaucetteRecently published1 topic

3 Tips to Positively Enjoy Your Vacation More

You’ve made your reservations. You’ve paid your deposits. Now it’s time to go on vacation. Have you planned to have a great time? Or, do you just hope it will happen and work avoids intruding on your experience? Here are 3 Tips to Positively Enjoy Your Vacation More: Demonstrater In our previous blog, you put into practice “3 Strategies to Avoid Vacation Anxiety.” That is, we: 1. Described the status of your projects and shared it with your coworker and/or supervisor 2. Defined “emergency” for your coworkers and/or supervisor so as to avoid interruptions, and;r

Primary topic: Leadership

1,441 views

By Joey FaucetteRecently published1 topic

3 Olympic Things to Do Every Morning So You Work Positive Today

While watching the London Olympics track events, I noticed that the announcers analyzed most of the shorter races by talking about the runner’s start. “She got off to a great start” or “He had a lot of ground to make up from a poor start.” While most of the focus is on who crosses the finish line when, the start is critical to the runner’s success. Your work day is like a race. Your start charts your day’s successful finish. Here are 3 great starts to guarantee you win the company gold and Work Positive today: Get Up on Timer

Primary topic: Leadership

1,439 views

By Joey FaucetteRecently published1 topic

3 Signs You Are Positively Engaged at Work

“How do you know you’re doing what you’re supposed to be doing for work?” the college student asked me. A middle-aged guy and I had the same discussion recently as he transitions careers. The answer lies in your heart; what you “Believe” about your work, the third core practice of a Work Positive lifestyle. What emotionally engages you about your work? What are you looking for at work? These conversations prompted my own looking for and discovering 3 Signs You Are Positively Engaged at Work: You Look Forward

Primary topic: Leadership

1,412 views

By Joey FaucetteRecently published1 topic

3 Low Cost Tips to Positively Profit at Work

The banks aren’t calling to loan you money to grow your business…or start one. So how will you expand in the most profitable manner? Here are 3 Low Cost Tips to Positively Profit at Work. Discoverr Think of business as a discovery mission. Daily you have multiple opportunities to discover more customers, more niches, more problems your business can solve, more…you fill in the blank. You must invest some time in creating conversations in order to discover. Ask your best customers, “Who do you know that we can help the way we do you?”

Primary topic: Leadership

1,407 views

By Joey FaucetteRecently published1 topic

3 Strategies to Positively Win as a Team

College basketball’s annual trek up the Final Four mountain began this week. While the school names change from year to year, the qualities of championship caliber teams are consistent. What are they? And how can you learn from them to win championships at work? Here are 3 Strategies to Positively Win as a Team as you Work Positive: Play Offense and Defenser Championship teams know how to score a lot of points and how to keep the other team from scoring as many. Lots of teams excel at one or the other. Championship teams do both well.

Primary topic: Leadership

1,407 views

By Joey FaucetteRecently published1 topic

How Does Your Team Win Like the San Francisco Giants?

The San Francisco Giants won the World Series…again. That’s two of the last three seasons, a rare achievement. What discoveries are there for you in their success as you seek to increase sales with greater productivity so you can leave the office earlier to do what you love with those you love? Brian Sabean, GM, describes the key to their success when he says of the players: “They didn’t try to be the guy. They were just trying to be a guy. That’s the mantra of this organization—be a teammate.”

Primary topic: Leadership

1,377 views

By Joey FaucetteRecently published1 topic

3 Olympic Ways to Positively Succeed in this Economy

So who’s come into work bleary-eyed from the late-night Olympics? Here’s what I’m discovering from these athletes that is creating some gold for my businesses…and can for yours, also. Ignore Conventional Wisdom and Limitsr After he didn’t win gold in his first race, the pundits spu Michael Phelps as not ready for London. They placed limits on what he would accomplish based on one event. He now is the most decorated Olympian ever with 22 medals.

Primary topic: Leadership

1,365 views

By Joey FaucetteRecently published1 topic

5 Spring Things the Positively Successful Do to Grow

The snow finally melted to reveal a spring-like day. The calendar called my wife and I to activity—to act on our plans for the blueberry bushes to grow fruit. Positively successful people understand that it’s a process to grow personally and professionally. They Work Positive with themselves and their business to bear fruit. They do these five spring things to grow: Purpose For our blueberries, the purpose is for me to step outside around 6AM each day in July and August to pick for my breakfast. In the evenings, we purpose to pick and put in the freezer for after growing season.r

Primary topic: Leadership

1,359 views

By Joey FaucetteRecently published1 topic

10 Ways to Live Positive on a Dog's Budget

10 Ways to Live Positive on a Dog’s Budgetr Dr. Joey Faucette, Author, Coach, & Speaker Gas prices are going up daily and food costs are at an all-time high. We have cut our “fun budgets” way down. So how will we enjoy spring in a fun, positive way? Positive Coach, speaker, & author of Listen to Life with Your Pet, Dr. Joey Faucette says, “Learn how to live positive in a negative world from your dog.”

Primary topic: Leadership

1,353 views

By Joey FaucetteRecently published1 topic

3 Ways to Positively Grow Your Business with Gratitude

You’re increasing your sales. Your team is more productive. You get out of the office earlier to do what you love with those you love… …and yet there’s something missing. You struggle to keep all the business plates spinning simultaneously. It’s exhausting to be you some days. Your family and friends ask, “Are you okay?” The missing something is Gratitude. Here are 3 Ways to Positively Grow Your Business with Gratitude: Gratitude Focuses on the Positiver You see what you look for. Is your default zoom set on what’s wrong with your business? That’s a source of exhaustion.

Primary topic: Leadership

1,347 views

By Joey FaucetteRecently published1 topic

3 Strategies to Positively Profit from Change

The most common sentence I receive in coaching today is, “We’ve gone through a lot of changes and more are coming.” Ironically, each client believes their situation is unique. It’s all of us. Some of us are excited by it. Others are terrified. Most are just trying to keep up. So how do you increase sales with greater team productivity and get out of the office earlier while experiencing a fire hose volume of change? Invite your customers to show you how. Here are 3 Strategies to Positively Profit from Change: Focus on Changer

Primary topic: Leadership

1,343 views

By Joey FaucetteRecently published1 topic

3 Strategies to Avoid Vacation Anxiety

“Dr. Joey,” she asked. “Why is it to be gone on vacation for one week, I have to do two extra weeks of work? One before I leave, and the other when I get back?” Have you ever wondered that? Sure seems that way, doesn’t it? Here are 3 Strategies to Avoid Vacation Anxiety: Describe Statusr Have a meeting with yourself and describe the status of each of the projects receiving your primary attention currently. How far along are you? Where are you on the project timeline? Will any status reports require filing while you’re gone? What must you accomplish before you leave?

Primary topic: Leadership

1,334 views

By Joey FaucetteRecently published1 topic

How Do You Vote for Your Business?

U.S. citizens cast their vote for the next President, Vice-President, and a host of congressional leaders this week. Attention focuses on this once-every-four-years activity with a virtual obsession. Yet, there is a more important vote you as a business professional cast and more often than every four years. While government leaders are important, your leadership in business has a significant, daily impact on you and the people around you.

Primary topic: Leadership

1,332 views

By Joey FaucetteRecently published1 topic

3 Strategies to Positively Listen to Your Customers

Daily someone sends something to us that promises to get our message out there and insure we are heard above the competition for our customers’ attention. It reminds me of trying to quiet my two-year-old daughter’s department store tantrums by yelling. The only attentio I received was louder cries and suspicious glares of child abuse. Are you abusing your customers by yelling your company’s features at them? Instead positively listen to your customers. Yes, it’s counterintuitive, but it grows your bottom line and that’s what you want, right?

Primary topic: Leadership

1,327 views

By Joey FaucetteRecently published1 topic

3 Ways to Serve Your Community as You Work Positive

You want to increase sales with greater productivity so you leave the office earlier to do what you love with those you love, right? The “Receive” core practice of a Work Positive lifestyle in which you do just that involves the ethical dynamic of your business. You understand you Receive a great deal from your community of customers. This understanding prompts you to serve others.

Primary topic: Leadership

1,307 views

By Joey FaucetteRecently published1 topic

Slow Down to Speed Up: 3 Ways to Productively Work Positive

The truck in the next lane weaved toward me. I looked over. He was texting. The car ahead of me at the now-green traffic light didn’t move. “She’s on Facebook on her phone,” my wife said. The SUV zoomed ahead of me, and then slowed down. And again further down the interstate. Each time, the driver was on a call when I went around, and off the phone when he sped up. And the thought popped in my head, “If these people are ‘always on’ when driving, how are they at work?”

Primary topic: Leadership

1,302 views

By Joey FaucetteRecently published1 topic

3 Strategies to Keep a Work Positive Environment in a Negative Election Year

Welcome to the 2012 Election—the Year of Negativity. Like the weather, everyone’s talking about it, yet no one is doing anything about it… …yet it does have a negative effect on your business. The advent of 24/7 information channels creates a constant media feeding frenzy of irrelevant, trivial snatches of negative spin hurled by candidates at one another. This hourly barrage of unsubstantiated negativity drains positivity from your work environment. Mission focus scatters. Morale suffers. Productivity follows. Profits diminish. But it doesn’t have to be that way.

Primary topic: Leadership

1,298 views

By Joey FaucetteRecently published1 topic

3 Reasons to Serve Others as You Work Positive

Last week, I spoke to a group of State Farm agents and team members in the Houston area about how to Work Positive in a Negative World. During the workshops, I interviewed selected agents as positive examples of the five core practices. One of those agents, Corey LeJeune, serves The Woodlands, and has a son who turns one year old in a couple of weeks. His son’s birth prompted Corey to look ahead to birthday parties. He imagined great celebrations for his son, but then began thinking about less fortunate children whose parents couldn’t afford to give them a party.

Primary topic: Leadership

1,296 views

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