How can listening increase profit?
I have a client who is a coach and is having trouble with listening and I have been helping her improve this skill. If you are not a coach, or know nothing about coaching, you may not understand the implications of this. So let me explain. In my opinion, a really great coach always creates a safe space for a client to explore their own challenges/ desires/issues, and the only really effective way to do that is to listen at a really deep level.