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Is it time to update your employee handbook or manual? Are you wondering if you should handle the task internally or hire a human resource management consultant to work with you on the project? While the matter of how much help you might need is a function of how much time and expertise that you ... Views: 1465
Are you thinking about enlisting the services of an HR consultant? Whether you need professional assistance creating an employee manual, if you are seeking guidance regarding how to handle the difficult employee issues that arise from time to time or if you are in need of some other type of ... Views: 1268
Some of you know that I am a born and bred Dutchman. The Dutch are known for many things, good and bad. Together with the Scots, we seem to have the “reputation” of being stingy, penny pinchers and hagglers.
There is truth in that, I must say, but that’s not the point. A fact is, that ... Views: 1517
If you are reading these lines then you are probably faced with the decision whether to choose to use a CRM system in your company. It is important to pay a lot of attention to this decision because it will affect the work of your company very strongly.
In case you are having trouble ... Views: 772
How can a successful company be defined? Most probably, most of the people would answer that success for a company means high revenues. Where do high revenues come from? It is very simple – high revenues come from sales and sales are achieved only when there are clients. This leads us to the ... Views: 864
In today’s competitive business world, every body is looking for effective tools to make the planning process simpler and more effective. It is possible to streamline the entire supply and manufacturing and distribution process with the implementation of an effective system.
Supply chain ... Views: 577
As a manager it can be really hard to maintain the delicate balance between being friendly and being a push over. It can also be difficult to remain authoritative why not looking like a total jerk. So what can you do to ensure that you maintain a balanced and professional attitude as the ... Views: 921
Getting your employees to work as a team may seem daunting. When you look at their shortcomings, the poor communication or lack of effectiveness, you may think they can never change. They are good people, but they just don’t pull together.
Simple group dynamics tells us that the culture and ... Views: 1051
The immediate symptoms that of difficulties within teams are easily observed. The results of an ineffective team are all too apparent, poor performance, unhappy Customers and poor relationships with other departments.
A manager or owner will often make the mistake of working on the surface ... Views: 997
Last week I was coaching with a highly focused and talented leader. He asked me if he was using the “right” leadership style.
What a great question!
The conversation proceeded and we worked through what was appropriate to his goals, his personality, his long term outcomes and the situation ... Views: 2839
Manufacturing something is a bigger thing but providing it to the consumer is no small deal. Organizations hold lots of brainstorming sessions to recognize perfect way to deliver their item amongst the customers. The word frequently utilized by the marketers for this situation is channel ... Views: 1240
Being influential can mean the difference between success and failure. Yours.
Influence is touted to women as an outer or external component as a means of getting what you want.
This is logical IF you accept influence as how to exert power over someone or a situation. James Ford instructs ... Views: 880
Are you feeling overwhelmed by the possibilities that await you? Do you find that literally every day there is a new idea, gadget, tool, training tip etc. that promises to make realizing your goals easier? I’ve been there.
The abundance of “good ideas” have kept me paralyzed rather than ... Views: 737
Each of us, at some time in our career, dreamed of “designing” the perfect boss. You know what I mean. Type in the specifications and out would come exactly who you needed to get your job done with none of the flaws we’ve all tolerated in mere mortals. The question is “what would you want in a ... Views: 1400
When you establish business relationships, do you recognize the power of influence? An example of how we influence or persuade others and negotiate with one another can be found in financial transactions. At the Center for the Study of the Brain, Mind, and Behavior at Princeton University, Dr. ... Views: 1003
How do you manage the aloneness that comes along with being a solo-entrepreneur? It’s a situation many solo-entrepreneurs find themselves in and even though you’re living your dream, too much alone time gets old really fast!
So what’s an entrepreneur to do? Whether you’re an introvert or ... Views: 706
“To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” Donald Adams.
What an incredible quote! Have you ever worked for a boss (or a whole company) whose policy was “win at all costs”? Lie about the competition. Or ... Views: 1013
Nowadays, every business is faced with the constant threat of failing if the clients are not satisfied. Since there are many choices and no company makes unique products it is important to create loyal clients and motivate them to stick to your company for as long as they need services or ... Views: 894
When the Long Beach Press-Telegram reported recently that Long Beach’s Chief of Police had vowed that the police would “get the job done” regardless of what they were tasked with doing in the face of drastically reduced resources, I had two immediate and contradictory reactions. As a Long Beach ... Views: 904
Riddle me this: What technique works as well with a negative person at work as it does with a two year old at home?
Answer: The Polarity Pattern!
What happens when you tell a two-year-old to go to bed when the older kids are still up, or you tell a negative coworker that things ‘aren’t so ... Views: 2346
My business gives me the opportunity to work with many wonderful people as a client and as a supplier of services.
Some time back however, I found myself doubting. I have been doubting other people and their integrity.
I found myself in the position where I was filtering all my ... Views: 3307
We cover the topic of Locus of Control in our Leadership programs, so it is 2nd nature for me to take full ownership for whatever outcomes I am creating in my life. After all why teach it if I am not living it?
REcently I have had some events seemingly “happen to me” which rocked my belief in ... Views: 2745
In the last week I have worked with 2 different people who are struggling to get their message across. They each have an idea and are being blocked by another persons’ apparent stubbornness.
In each case when they analysed what was happening they discovered that the other person was not in ... Views: 3066
When you delegate effectively the person you delegate to is both willing and able to take on your task.
Being able to shift someone else’s mood up a notch is a useful life skill and is especially useful for leaders and influencers. Being able to shift others moods is a core part of Emotional ... Views: 2757
Servant leadership is having the desire to not only lead, but to do so in an ethical manner. I am aware that this could mean a variety of things for many people, but to me, it means making decisions that will benefit those within the organization as well as the organization as a whole, and ... Views: 3185
Most executives’ hiring skills are sorely lacking. A couple of years ago, I consulted with a medium-sized company’s Board of Directors to sharpen their ability to recruit and select senior executives from the outside after a couple of bad hiring decisions had nearly buried the company. As a ... Views: 1088
Healthcare is an essential service that draws support from various sources to be able to deliver services that meet quality standards. As healthcare is a business it is also important for healthcare to be profitable and meet statutory requirements. Keeping all these factors in mind it is ... Views: 856
The way in which you're thinking that defines who you might be. This is usually a simple notion that demands nothing at all more than awareness that the way you feel and experience will impact each and every facet of your waking lifestyle. It's simple to say that we have been controlled by our ... Views: 568
When people hear I am a home-based business owner, their first comment is usually a funny remark about working in my pink fuzzy slippers (actually, they’re purple). I must confess, many winter days would find this to be a true statement. Coming from the corporate environment, there has been a ... Views: 1191
Everywhere you turn today there are businesses, schools and even churches looking seriously at their “mission” in their chosen fields and the vision of success they foresee. People are also inundated in some form with the mission statements of new products, services, entrepreneurs and ... Views: 1875
Why Structured Tools and Procedures Give You Better Results
Supervisors require more than technical know-how to help employees perform better on the job. It’s rare for supervisors to be given the right tools to fix what’s broken. Then why is top management so surprised when so many employees ... Views: 1891
People have an urged for excitement and entertainment for casino and gambling. With the advent of internet and technological advancement, there are millions of people who get hooked to online gaming. For this reason the industry is a billion dollar industry. It will remain like this for the ... Views: 610
Investing Time in Employees Puts Money in the Bank
The following situation represents an age-old challenge facing many managers when it comes to helping employees improve their job performance:
"I work in an organization that doesn’t use a standard performance management system. Managers ... Views: 2877
Some people swear by the efficiency of multitasking. Recently, however, some suggest that, not only is multitasking inefficient, it’s counterproductive. Whatever theory you ascribe to, humans seem “wired” to try to accomplish multiple tasks—ever since that first, Type “A” cave-dweller tossed a ... Views: 1570
Success appears when resilience is present whether it be in life or career transitions, in struggles or problem solving, or even in life’s moments of despair.
Your goals are seldom reached in one easy stride. Life rarely serves Success on a golden platter. You will need to seek it ... Views: 1628
Marketing is the most common problem that people running or starting small businesses ask me about. Typically, they say something like, "I've placed some ads but they just don't seem to be doing anything." – In other words, not bringing them the customers, clients or sales they ... Views: 676
What leadership qualities do the most effective managers posses that make them stand out from ordinary managers? You might think that it’s difficult to stand out given all the distractions of the day. However, there are easy ways to be exceptional simply by distinguishing yourself from the ... Views: 4601
EFFECTIVE SEMINAR MARKETING: Tips to get prospects to Show Up for Your Seminar
Next to doing the right thing, the most important thing is to let people know you are doing the right thing. - John D. Rockefeller
With over 15 years of experience as a financial adviser, I know how difficult it ... Views: 1065
Seminar Marketing: Elements of an Effective Presentation
I. Asking Questions:
You have a lot of knowledge to impart and your guests are there to learn; however, keep in mind that Socially Responsible Investing (SRI) will be new for most of your audience. Allocate enough time for question ... Views: 559
Effective Seminar Marketing Tips - How to Handle Awkward Situations During a Seminar
I. Handling difficult questions: Encouraging audience participation is essential to a successful seminar. Many presenters are afraid to have time for open questions from the audience because they don't want ... Views: 505
The power of persuasion drives businesses so that, first, a persuasive message must reach out to people. No business has a chance of becoming successful if it cannot reach its ideal market.
One tool that has proven to be effective in reaching out to the most number of people with positive ... Views: 581
As people realize we like them and respect their opinions, they share information about themselves that can be helpful in analyzing whether they can use our products or services.
So says Canadian businessman Michael J. Hughes, who is known as "THE Networking Guru." Hughes runs a highly ... Views: 758
On a cloudless summer day in suburban Chicago, a woman put her two children in the car and drove to the shopping mall. There she met one of her best girlfriends, who also came to the mall with her kids.
The group of two moms and four kids spent the whole day at the mall, having lunch in the ... Views: 1036
As Prince William and Kate Middleton's royal wedding drew closer, I found myself to become increasingly interested. Yes, I must admit that they made a very beautiful royal couple. But what really got me hooked is the brouhaha surrounding the event. Even the emotions and opinions it elicited from ... Views: 960
The courage that JFK displayed in facing down the Cuban missile crisis, that Churchill showed in fostering Britons’ courage to show a stiff upper lip in the face of Nazi bombing, that any leader musters when he or she reaches out for the right decision and the rest of the organization ... Views: 1106
A question: “People who know me say I’m a different person at work vs. in the rest of my life. Is that bad?” Maybe, maybe not. How, if at all, does it get in your way? Does your team say that about you? Where does your data come from? Is this a recurring theme?
If you look at what people ... Views: 1013
These 12 topics are things we all know, but don’t all do. I suggest you make a calendar and double check these items annually. You know, like on your birthday when you make that appointment with your doctor for a physical. You do, do that, don’t you? Okay, then add it to the list.
1] Order ... Views: 1479
Visualize Any DRIVER’S license which shown ones driving record. The longer you'd been without having an accident, the quicker you will be permitted to proceed till your chance of a crash is evaluated and you will be advised to stay for that velocity. Alternatively picture vehicles having ... Views: 583
If you’re unfamiliar with the phrase "social couponing" then you are likely spending more money than necessary on everything from dining out and salon services to amusement parks and household supplies.
Coupon usage tends to go up in popularity during slow economic downturns. However, the ... Views: 1366
High performing teams are rarely a result of good luck, more often than not they have been built by a committed and skilled manager. You would be right in thinking that these secrets are really just common sense strategies, but how often does common sense fly out of the window when the pressure ... Views: 838