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Articles from Kare Anderson | Selfgrowth.com
- How to Spur Your Customers To Be Advocates - by Submitted on Oct 29, 2020 from Kare AndersonAre your customers sufficiently excited about how you continue to help them that they rave about your firm? “Globally we spend about $500 billion on marketing and $9 billion on customer service,” wrote Forrester’s Laura Ramos, citing marketing and customer retention expert, Jay Baer. As an ...
Views: 20 - How to Spur Your Customers To Be Advocates - by Submitted on Oct 29, 2020 from Kare AndersonAre your customers sufficiently excited about how you continue to help them that they rave about your firm? “Globally we spend about $500 billion on marketing and $9 billion on customer service,” wrote Forrester’s Laura Ramos, citing marketing and customer retention expert, Jay Baer. As an ...
Views: 21 - How To Pull Others Closer And Feel Better Together - by Submitted on Oct 27, 2020 from Kare AndersonThese three true stories share a vital trait that you can adopt to boost your mood — and your value and visibility with others — as an individual and for your organization: Thief Apologizes And Returns Money To Nashville Market 11 Years Later, How Google Maps Led To the Rescue of A Los Angles ...
Views: 19 - Handling Criticism Grace And Honesty - by Submitted on Oct 25, 2020 from Kare AndersonA client once called us to order 5,000 copies of a slender book I wrote years ago. He said that he wished he'd called sooner, before the sides had hardened between the people in his corporation. Now several squabbling people were proving themselves right about why the others were wrong. ...
Views: 42 - Spur Others to Feel Closer and Better - by Submitted on Sep 19, 2020 from Kare AndersonThese three true stories share a vital trait that can you can adopt to boost your mood — and your value and visibility with others — as an individual and for your organization: Thief Apologizes And Returns Money To Nashville Market 11 Years Later, How Google Maps Led To the Rescue of A Los ...
Views: 88 - Discover Why Rookies Stay Relevant - by Submitted on Sep 08, 2020 from Kare AndersonWhat’s it take to stay relevant in work today? That often cited and disputed study made famous by Malcolm Gladwell, it takes 10,000 hours to achieve mastery, is based on a study that covered those whose skills required repeated practice - surgeons, violinists, and athletes — notes Rookie Smarts ...
Views: 95 - Discover Why Rookies Stay Relevant - by Submitted on Sep 08, 2020 from Kare AndersonWhat’s it take to stay relevant in work today? That often cited and disputed study made famous by Malcolm Gladwell, it takes 10,000 hours to achieve mastery, is based on a study that covered those whose skills required repeated practice - surgeons, violinists, and athletes — notes Rookie Smarts ...
Views: 90 - Ways to Pull More Joy Into Your Life - by Submitted on Sep 06, 2020 from Kare AndersonTry six research-based tips for turning the page to the next chapter of the adventure story we are truly meant to live. 1. Live Your Greatest Passion Despite Inevitable Risk "Life is like a 10 speed bicycle. Most of us have gears we never use," Charles M. Schulz once wrote. Gretchen Rubin ...
Views: 163 - Attract Smarter Support Sooner - by Submitted on Sep 04, 2020 from Kare AndersonTap the Little-Known Secret to First Impressions for Building Likeability Vala Afshar intuitively practices a little-known secret for attracting talented people as friends and colleagues. It’s an obvious truth, once stated. I saw it vividly demonstrated at Pivotcon. Via Twitter, he ...
Views: 140(1 vote) - How What Captures Your Attention May Control Your Life - by Submitted on Sep 01, 2020 from Kare AndersonSeveral years ago, DisneyWorld executives were wondering what most captured the attention of toddlers and infants at their theme park and hotels in Orlando, Florida. So they hired me and a cultural anthropologist to observe them as they passed by all the costumed cast members, animated ...
Views: 93 - How to See A Best Path Forward By Understanding Serendipity - by Submitted on Aug 30, 2020 from Kare AndersonWe seek meaning in most any action, so we sometimes mislead ourselves. Even when shown circles, triangles and other geometric objects randomly moving about on a screen, we tend to give them human attributes. We instinctively determine what their behavior means. Such quick conclusions were ...
Views: 89 - Choose the Feeling You Want to Have - by Submitted on Aug 25, 2020 from Kare AndersonInstead of trying to change your feelings (as cognitive therapy attempts to do), change how you choose to view your thoughts. Practicing this way, we can notice what's without immediately reacting, thus become better to choose how we want to react. Breandan and Emma, the couple up the hill ...
Views: 181(1 vote) - Speed Coaching A Fun, Fast Way to Get Expert Advice - by Submitted on Aug 08, 2020 from Kare AndersonQ. Want to live faster or slower? A: Yes. Want to savor food (or fashion) slowly but grow your career or business faster? Then, for your work, try a Speed Coaching event. From Hong Kong to Anaheim, this wildly popular format is being adopted to serve diverse crowds quickly. They range from ...
Views: 156(1 vote) - How You Can Make Smarter Decisions - by Submitted on Aug 03, 2020 from Kare AndersonWe can all make wiser decisions by understanding these common mental traps we sometimes fall into: 1. The Confirming-Evidence Trap This trap is the bias that leads us to seek out information to support our existing point of view while avoiding information that contradicts it. This bias not ...
Views: 136 - Create Productive Enthusiasm In Yourself And With Others - by Submitted on Jul 29, 2020 from Kare AndersonEnthusiasm is not the same as just being excited. One gets excited about going on a roller coaster. One becomes enthusiastic about creating and building a roller coaster,“ suggests Bo Bennett, and I heartily agree. Getting enthusiastic is a little like learning to breathe. Nobody can tell you ...
Views: 139 - Create Profitable Peer-to-Peer Communities - by Submitted on Jul 13, 2020 from Kare AndersonGet on the good side of prospective customers. Be seen where they are in a good mood. They’re more likely to buy your product, research shows. It’s the Halo Effect of being associated with people, products or situations that make them happy. My friend, for example, gets excited about her ...
Views: 129 - Create Profitable Peer-to-Peer Communities - by Submitted on Jul 13, 2020 from Kare AndersonGet on the good side of prospective customers. Be seen where they are in a good mood. They’re more likely to buy your product, research shows. It’s the Halo Effect of being associated with people, products or situations that make them happy. My friend, for example, gets excited about her ...
Views: 125 - 7 ways to become a better storyteller - by Submitted on Jul 09, 2020 from Kare Anderson1. TRUST AND LIKEABILITY GO HAND-IN-HAND Adopt a proven, counter-intuitive way to seem likable to others. One of the biggest misconceptions about connecting is seeking, first, to be liked. In fact, the counter-intuitive way to get someone to like you is in knowing this core truth: If they like ...
Views: 124 - Attract Greater Support Sooner - by Submitted on Jun 30, 2020 from Kare AndersonTap the Little-Known Secret to First Impressions for Building Likeability Vala Afshar intuitively practices a little-known secret for attracting talented people as friends and colleagues. It’s an obvious truth, once stated. I saw it vividly demonstrated at a @pivotcon gathering. Via Twitter, ...
Views: 109 - Increase Your Credibility and Visibility - by Submitted on Jun 23, 2020 from Kare AndersonThe smaller the coffin, the heavier it is to carry,” Pakistani Defense Minister Khawaja Asif told CNN host Christiane Amanpour. Then he went on to describe a Taliban massacre where many children were killed. Asif didn’t try to evoke an emotion with grand generalizations. Instead he generated ...
Views: 106 - 4 Ways to Become More Trusted - by Submitted on Jun 15, 2020 from Kare AndersonEven though it’s been over a decade ago, I vividly recall my shock when sitting, as a board member, in a committee meeting for a major non-profit. The chair asked us each to report back on the task we agreed to do. The second told us that she hadn’t started on her assignment because it had been ...
Views: 165 - How to Pull in Greater Friendships, Adventures & Learning - by Submitted on Jun 10, 2020 from Kare AndersonFive men are walking across the Golden Gate Bridge on an outing organized by their wives who are college friends. The women moved ahead in animated conversation. One man describes the engineering involved in the bridge's long suspension. Another man points to the changing tide lines below. A ...
Views: 193 - Why and How to Become Like the People You Love - by Submitted on Jun 08, 2020 from Kare AndersonAfter being honored in a tribute at the Kennedy Center the renowned musician, Carlos Santana, was interviewed by several eager reporters. He was often asked about the musicians he most admired, the turning points in his life and how it felt to be popular again. Yet, according to his wife, the ...
Views: 134 - See Insults as Opportunities to Unify Others Around a Noble Option - by Submitted on Jun 02, 2020 from Kare AndersonDuring a packed stadium game, several spectators yelled racist insults down at the renowned, Brazilian footballer, Barcelona’s flying fullback, Dani Alves. Capping it off, an angry spectator who had been yelling epithets threw a banana down in front of Alves as he was walking back onto the ...
Views: 208 - “Your Likeability Quotient: Your Gut Instincts & Getting Along Better, a Quiz” - by Submitted on May 22, 2020 from Kare AndersonWhy do we instinctively like some people and find others irritating or worse? What makes us agree, buy, help . . . or not? Do your gut instincts help or hinder your “LQ” – Likeability Quotient? From an expert on gut instincts, gain insights about how to say it better next time. Answer this ...
Views: 172 - Tips for Couples Who Want to be Rooted in Love - by Submitted on Apr 08, 2020 from Kare Anderson• It is harder to argue when you are holding hands. • Know that showing appreciation and attention, especially when you least want to show them and the other person most needs them, will always bring you closer than asking for them. • Look to the other person’s positive intent as you hear ...
Views: 322 - Turn Someone’s Anger Into Ease with You - by Submitted on Mar 30, 2020 from Kare AndersonWhen you most want to smash someone in the face or run out of the room, remember this irony. Cooling off someone else’s anger can be a way to actually bring that person closer. Warning: Don’t add fuel to the fire by suggesting that they calm down. Here are five ways to not only dampen their ...
Views: 259 - Turn Someone’s Anger Into Ease with You - by Submitted on Mar 30, 2020 from Kare AndersonWhen you most want to smash someone in the face or run out of the room, remember this irony. Cooling off someone else’s anger can be a way to actually bring that person closer. Warning: Don’t add fuel to the fire by suggesting that they calm down. Here are five ways to not only dampen their ...
Views: 218 - Turn Someone’s Anger Into Ease with You - by Submitted on Mar 30, 2020 from Kare AndersonWhen you most want to smash someone in the face or run out of the room, remember this irony. Cooling off someone else’s anger can be a way to actually bring that person closer. Warning: Don’t add fuel to the fire by suggesting that they calm down. Here are five ways to not only dampen their ...
Views: 221 - Turn Someone’s Anger Into Ease with You - by Submitted on Mar 30, 2020 from Kare AndersonWhen you most want to smash someone in the face or run out of the room, remember this irony. Cooling off someone else’s anger can be a way to actually bring that person closer. Warning: Don’t add fuel to the fire by suggesting that they calm down. Here are five ways to not only dampen their ...
Views: 199 - Getting to Know Someone Better - by Submitted on Mar 25, 2020 from Kare AndersonHint: what’s not revealed is sometimes most revealing. You never really know somebody until you see the choices she makes. As a nurse, you’ve long known that it is usually not the “medical” but the “people” challenges that determine how well you can do your job. We instinctively pigeon hole ...
Views: 232 - 4 Ways to Become More Trustworthy - by Submitted on Mar 14, 2020 from Kare AndersonEven though it’s been over a decade ago, I vividly recall my shock when sitting in a committee meeting for a non-profit. The chair asked us each to report back on the task we agreed to do. The second told us that she hadn’t started on her assignment because it had been a very busy month at work. ...
Views: 202 - Help Others Be Happier and Higher-Performing Together at Work - by Submitted on Jan 20, 2020 from Kare AndersonStay sought-after by enabling others to proudly use their best talents together on things that matter to them. As William Butler Yeats wrote, “Because I helped to wind the clock, I come to hear it strike.” Here’s exactly how others have evoked that feeling and behavior: One: “Pair Up” to Cut ...
Views: 237 - Decision Making Traps We All Fall Into Sometimes - by Submitted on Jan 10, 2020 from Kare AndersonThe Confirming-Evidence Trap This trap is the bias that leads us to seek out information to support our existing point of view while avoiding information that contradicts it. This bias not only affects where we go to collect evidence to reinforce a current stance or perspective, but also how ...
Views: 246 - Be More Valued and Visible by Being Frequently Quoted - by Submitted on Jan 03, 2020 from Kare AndersonAre you quotAble? Or do people stop listening before you stop talking? Being heard and frequently quoted is essential to attracting more opportunities and friendships. Without that talent you may be rich, smart, well-connected, well-intentioned, and hardworking yet you are likely to lose to the ...
Views: 394 - How We Weaken Relationships or Strengthen Them - by Submitted on Dec 22, 2019 from Kare AndersonWhen things go wrong, we tend to blind ourselves to other’s feelings. We are more likely to fall into a destructive behavioral trap. Sadly, when we do, we cannot be empathic. We weaken that human bond that’s vital to re-grouping and resilience. These blinding mindsets make us feel dumb, ...
Views: 360 - Come Back to Our Senses to Create Memorable Conferences & Events - by Submitted on Dec 19, 2019 from Kare AndersonWhat makes a meeting truly stand out from others? It's not necessarily how much money was spent but how many positively memorable experiences the attendee recalls. If you run a store, tourist attraction or other facility, some of the tips you read below may also help you enhance the experience ...
Views: 274 - When Others Retell the Story Your Told - by Submitted on Dec 16, 2019 from Kare AndersonShe’d been fidgeting for some while. Suddenly, she turned and started talking to me. For two hours we’d sat silently, side-by-side at the airport gate, waiting for our small commuter airplane. Leaning on the narrow metal armrest that divided our seats, she looked hesitant yet determined. “Now I ...
Views: 307 - Mortified by My Mistake Yet I Learned - by Submitted on Dec 04, 2019 from Kare AndersonTo this day I’m mortified when I see a box of chocolates. I was in the Antwerp airport, heading back to San Francisco. Before settling into a seat at my gate I bought two indulgences for the flight home, John le Carré’s Our Kind of Traitor and a box of Pierre Marcolini truffles, one of the most ...
Views: 362 - How to Honor Someone in Ways That Uplift Many Others - by Submitted on Dec 03, 2019 from Kare AndersonAfter the priest moved to a new parish he approached his superior to ask, "Would you mind if I smoked while praying?" and was turned down. It is wise for us to learn how to ask for something in a way that enables others to agree. For example, the priest might have said, "Would you mind if I pray ...
Views: 308 - Partner in Unexpected Ways to Win the Hearts of Customers & Communities - by Submitted on Nov 25, 2019 from Kare AndersonThat’s how Applebee’s attracted more customers – many first-time visitors – to their family restaurants one summer, without advertising more. When Weight Watchers designed and branded several low-cal menu items for Applebee’s, followers of the Weight Watchers program (and those who were thinking ...
Views: 261 - How to Attract More Visibility, Apt Allies And Opportunities - by Submitted on Nov 19, 2019 from Kare AndersonShare The Story Others Want To Be In Peter Guber’s advice in Tell to Win shows how stories can build in bragging rights by creating purposeful narratives. Then you can pull others into your story because they can see a role they want to play in that purpose. In their re-telling of your story, ...
Views: 388 - How to Handle Criticism with Grace and Honesty - by Submitted on Nov 13, 2019 from Kare AndersonPerhaps one of the most vulnerable of moments is when someone criticizes you. If the person who criticizes you knows you well, and if she makes their comments in front of other people, she can cut deep. The scalpel of her comments can be surgically rapid and close to the bone, more damaging than ...
Views: 418 - Cut Marketing Costs With Cross-Promotional Partnerships - by Submitted on Oct 10, 2019 from Kare AndersonEven the most time-pressed business owner can attract more customers with less effort through the right cross-promotional marketing. Why? Because when you join forces with other credible people who also reach your target market you can reach your customers more efficiently, credibly, and ...
Views: 353 - Create More Meaningful and Memorable Conferences - by Submitted on Oct 09, 2019 from Kare AndersonWhat makes a meeting truly stand out from others? It's not necessarily how much money was spent but how many positively memorable experiences the attendee recalls. Many conferences involve a theme, reinforced through a logo, theme, events, and speakers to create an overall "feel" and value ...
Views: 403 - Kindness Can Opens Hearts and Unexpected Opportunities - by Submitted on Oct 07, 2019 from Kare AndersonKindness is often unspoken. “An eye can threaten like a loaded and leveled gun, or it can insult like hissing or kicking; or, in its altered mood, by beams of kindness, it can make the heart dance for joy,” wrote Ralph Waldo Emerson. At another time, Emerson wrote, “You cannot do a kindness too ...
Views: 375 - Four Healthy Ways to Spur Folks to Keep Agreements They Make - by Submitted on Oct 06, 2019 from Kare Anderson1. Specificity Boosts Clarity and Accountability The more concrete the agreement, the more clear the obligation and the more difficult it is for someone to misunderstand. "Please get right on that" does not create as much clarity nor accountability as, "Please finalize your choice of vendors by ...
Views: 304 - Four Healthy Ways to Spur Folks to Keep Agreements They Make - by Submitted on Oct 06, 2019 from Kare Anderson1. Specificity Boosts Clarity and Accountability The more concrete the agreement, the more clear the obligation and the more difficult it is for someone to misunderstand. "Please get right on that" does not create as much clarity nor accountability as, "Please finalize your choice of vendors by ...
Views: 301 - See How Others’ Insults Are Opportunities to Unify Us Around You - by Submitted on Sep 18, 2019 from Kare AndersonWhen I was a Wall Street Journal journalist, I was sent to cover a football game in Barcelona. Later during the game in the stadium I was startled to see many spectators in the stadium yelling racist insults down at the renowned Brazilian footballer, the flying fullback Dani Alves. Capping it ...
Views: 231 - Making Smarter Decisions in Buying, Selling or Supporting Others - by Submitted on Sep 12, 2019 from Kare AndersonDavid Phillips was rushing up and down the supermarket aisles within seconds after seeing Healthy Choices “Early Bird Special.” He bought up all their 90-cent soups in the store. Then he raced over to a discount outlet to get all the brand’s 25-cent chocolate pudding cups. No time to pause. ...
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