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Articles from Maulik Shah | Selfgrowth.com
- Top Ten Benefits of Using A Web Portal - by Submitted on Aug 28, 2020 from Maulik ShahOne common word you will be seeing everywhere is “Web Portals.” It is a web based platform. It provides employees, customers and suppliers with a single access point of information. It provides users with personal information i.e. employee training, safety manuals, or customer profile. It ...
Views: 879 - Must-Have Features For A Third Party Salesforce CRM Portal Solution - by Submitted on May 27, 2019 from Maulik ShahIf you are in the business of ecommerce in any capacity, then you probably know that it is important to give access of your CRM to your customers, so that they can manage their wish list, orders, payments, as well as refunds and returns. Now, of course, there is no way to give direct access to ...
Views: 630 - 5 Must-Have Features in Your SugarCRM WordPress Customer Portal - by Submitted on Jul 15, 2019 from Maulik ShahSugarCRM is a popular name in the CRM industry. For anyone who wants an enterprise solution the first stop in the enterprise-grade options is SugarCRM. Similarly, when it comes to Content Management Systems, the name WordPress is synonymous with it. So it is clear that it has a large market. ...
Views: 611 - Top 7 Benefits of Supplier Portal Solution - by Submitted on Mar 24, 2020 from Maulik ShahManaging a database of suppliers can be a never-ending process because it includes a lot of data entries, follow-ups, and inaccuracies. And you would always want to manage it in a better way because its information is important as well. But how about having a system that is automated with ...
Views: 580 - 4 Features of Self-service Portals For Better Customer Service - by Submitted on Oct 30, 2019 from Maulik ShahWebsite owners use self-service portals widely. With them, you can provide better support services to your customers. It is a critical part for any company as customers might need it anytime when using your services/products. And with portals it becomes easier than ever to assist them ...
Views: 561 - A Hosted Portal Solution: Best for your Internal Operations - by Submitted on Jul 08, 2019 from Maulik ShahThe most important part of customer support is to provide all the information whenever a customer needs it. The definition of customer support has evolved over time, and it is no longer limited to traditional ideas of service and product industries. It has evolved to a great extent in all kinds ...
Views: 539 - How WordPress Client Management Plugin Can Grow your Business? - by Submitted on Mar 22, 2019 from Maulik ShahAn eCommerce business is no less than a small child. The keen interest and supervision on all your interactions with your business determine your success and roadmap. From managing store inventory, product orders to customer relationship management all of them are important business aspects. ...
Views: 517 - Job Portal and All Its Must-have Features Explained! - by Submitted on Jul 28, 2020 from Maulik ShahNowadays everything and every business we interact with is through portals. Be it searching something via web or app. Your users’ first medium of interaction is a portal. There are various types of portals available like self-service portal, web portal, knowledge portal and many more. Many ...
Views: 503 - Portal: Your Perfect Business Partner - by Submitted on Apr 21, 2020 from Maulik ShahCustomers, the one and only boss for any business. As an owner of a company you will have many responsibilities. But, interacting with customers is crucial. Simultaneously, it is difficult to handle complex situations which involve various roles, obstacles and different processes. With the ...
Views: 501 - Web Portal - A Way to Success - by Submitted on Nov 27, 2019 from Maulik ShahWhenever your customers visit any e-store, they might have come across various statements that read: "To submit any product related query, you can contact our support team at this email id." "If you need any additional information about our product, you can check out the FAQs ...
Views: 487 - Benefits of Investing in Dynamics CRM Customer Portal - by Submitted on May 11, 2020 from Maulik ShahIn today’s time creating, supporting, and deploying customer portal integrated with your Dynamics 365 instance is very easy. In Dynamics 365 portal, your customers get an online platform to communicate and collaborate with your business. Depending on your customers, you can design the ...
Views: 486 - Everything about Vendor Management System - by Submitted on May 22, 2020 from Maulik ShahVendor management is a process that empowers an organization to take useful measures to control cost, reduce risks related to vendor acquisition, ensure timely services, derive values from the vendors, etc. The vendor management portals include modules that let you research suitable vendors, ...
Views: 482 - Integrate the Power of CMS and CRM - by Submitted on Feb 28, 2020 from Maulik ShahThere are so many platforms available for website creation. But, many developers prefer working with WordPress. You might also be using WordPress. In fact, according to a study done by Kinsta, more than 29% of websites’ development is in WordPress. This number is huge. It means that more ...
Views: 468 - Client Portal Platform: A Unique Key to Have Happy Customers - by Submitted on Dec 21, 2019 from Maulik ShahRemember when you were a kid and tried to learn how to ride a bicycle? And then there was no stopping you. How you didn’t want any support from your parents and wanted to do it by yourself? Why? Because riding it, on your own, brings a sense of independence, determination and an ...
Views: 468 - Benefits of Client Portals in Law Firm - by Submitted on Apr 18, 2020 from Maulik ShahToday there is not a single industry which is untouched by technology. New things are coming in tech to bring ease to different industries like tech, automobiles, banking sector, etc. Nowadays what acts like a bridge in ecommerce and tech is Portal. A number of companies use portals in ...
Views: 467 - Top Customer Service Challenges In 2020 and One Solution - by Submitted on Feb 24, 2020 from Maulik ShahHandling customers is an extremely difficult task. Every customer has different requirements or issues and dealing with these becomes difficult for your staff. But, in the competitive world of business, your customer service speaks louder. It is one of the factors which defines whether your ...
Views: 467 - 4 Tips for Knowledge Base Content - by Submitted on Sep 21, 2020 from Maulik ShahJust bookmark it, is the new just-write-it-down. But we do both. We use Post-its, handwritten to-do lists, scribbled notes, and many such things. Digital bookmarks and dozens of browser open tabs. Anyone who tries to get any personal information organized and accessible at the moment knows that ...
Views: 463 - How a WordPress Client Portal Can Help You with Client Servicing - by Submitted on Jul 08, 2019 from Maulik ShahYou have all heard that the client is always right. It means that you have to take care of every interaction with your client, regardless of whether that interaction is via phone calls, your website, email, or in person. If your primary interaction is frictionless, you are more likely to retain ...
Views: 457 - Web Portals: The Best Way to Add Value to Customer Experience - by Submitted on Apr 15, 2019 from Maulik ShahEver thought about how convenient it is that you can get all the details of purchase history when you log in to your account on any e-commerce store? If you had to drop an email every time you wanted to track your purchase, look at past orders or exchange a product, it would be cumbersome, to ...
Views: 454 - 6 Ways to Make the Most out of WordPress Salesforce Integration - by Submitted on May 21, 2020 from Maulik ShahSalesforce is among the robust CRMs available in the market. It offers many tools for storing and organizing your company’s data as well as your customers’. And as a company, your goal might be to utilize this data optimally in order to serve the best to your customers. There are multiple ...
Views: 446 - Power of Retail Portals - by Submitted on Oct 21, 2019 from Maulik ShahHaving a retail shop in this e-commerce era can be a little overwhelming because of the monstrous competition. But when you have one it is important to build relations with customers for maximum retention and success. Do you know when you can communicate the most with your customers? Point of ...
Views: 443(1 vote) - Why You Need Customer Service Portal? - by Submitted on Dec 07, 2019 from Maulik ShahWhen customers purchase products from your company and are not happy with its working or find any problem, it is obvious that they reach out to your support team with a hope of immediate help. But at times it is difficult for your support staff to handle each and every customer and listen to ...
Views: 441 - Healthcare Portal Development: A Patient-Centered Approach - by Submitted on Jan 05, 2021 from Maulik ShahHuman interaction is a must in healthcare. We can't deny it. However, with the automation era, healthcare needs to adopt the modern approach to provide patients with a consumer-grade experience. One such approach is healthcare portal development. As consumers, patients are now looking for an ...
Views: 439 - 5 Types of Business Web Portals for Growth - by Submitted on Dec 30, 2019 from Maulik Shah“Portal” is one of the most buzzed words. You might have read it in your day-to-day life. But, what is it? Well, there are many complex meanings of portals, but here we have tried to simplify it for you: ‘It’s a gateway or an entrance’. And from a business angel, a portal or web ...
Views: 435 - Customer Portal: Making the Help Desk Obsolete - by Submitted on Aug 08, 2019 from Maulik ShahThe key to catering to your customers is putting yourself in their shoes. You are a customer of a lot of products and services and if you are critical about the service you get, you should be just as critical about the service you provide. Traditional help desks have gone out of trend and ...
Views: 434 - The New Age Helpdesk is a Customer Portal - by Submitted on Aug 22, 2019 from Maulik ShahYour customers value their time and energy. And if they are shopping from your website or store, you should value it too. This is where the concept of self-service comes in. Your customers can handle certain parts of the shopping and maintaining processes themselves if you equip them with the ...
Views: 432 - 4 Ways a Customer Portal Becomes a Boon For Support Staff - by Submitted on Jul 16, 2019 from Maulik ShahPut yourself in the shoes of a customer. Have you tweeted out to the company when you experienced bad service? Have you told about the bad experience to anyone who would listen? Lastly, have you ever gone back to that business? Now think about all the reasons why you were not satisfied with a ...
Views: 429 - 4 Key Elements of Education Portal Development Services - by Submitted on Nov 19, 2020 from Maulik ShahAs a school administrator, managing school operations and students’ data manually might be overwhelming for you. You may find it cumbersome to communicate with staff and parents or provide parents with pressing information about their children. All this gets too complicated when the tasks are ...
Views: 428 - Affiliate Portal: Add Magic to Your Business - by Submitted on Jan 27, 2020 from Maulik ShahOnline marketing is the new phase of the digital era. Connecting with people is the core of any business and online marketing is the heart. To connect with a large customer base you have started using affiliate programs to connect with people easily. Look at the below given ...
Views: 425 - How Customer Portal Personalizes Customer Experience? - by Submitted on Apr 02, 2019 from Maulik ShahIf you have your own online business then you must be aware of all the endless responsibilities that come with it. The base of your business growth is how you handle all your current relationships and operations that comes with customers. CRM software helps many businesses across the globe to ...
Views: 420 - Top 3 Web Portals and Their Benefits - by Submitted on Feb 15, 2022 from Maulik ShahA web portal refers to access gateways that allow users to log in to a business's back-end cloud system using the web interface. These portals allow accessing sensitive information securely. With a web portal, you can improve your business in many ways. It gives you a platform to boost customer ...
Views: 419 - WordPress Customer Portal - Why Your Business Needs One - by Submitted on Sep 19, 2019 from Maulik ShahCustomer portal is not a new concept any more even though we don't always realize that we are using one. Ordering things online is no longer limited to e-commerce giants. It goes much beyond that because it is relatively easier to set up an online store. And no matter the size of the store, a ...
Views: 415 - 5 Must-Include Components in your Knowledge Base Portal - by Submitted on Nov 13, 2020 from Maulik ShahWhile talking about the knowledge base, everyone knows its benefits, but how to avail those always remained a question. But it won't be for a long time. Are you wondering what to include in your Knowledge Base Portal? Here's a quick guide. Before going through the components of a ...
Views: 413 - Best Practices For Supplier Vendor Management - by Submitted on Oct 29, 2020 from Maulik ShahSuppliers are an important pillar in any organization. Success depends on efficient and effective ways of procurement functions. Today purchasers interact with vendors from across the globe to meet the growing demands from new markets. Here, let's discuss supplier management, its advantages, ...
Views: 413 - 10 Tips You Need to Follow to Develop a Web Portal - by Submitted on Jan 20, 2020 from Maulik ShahWhat’s the first thought you get when you hear the term web portal? A gateway between you and your customers. Web portals are one of the easiest access points for users. They make it easier for users to navigate from one web page to another. Google, AOL, and Yahoo are some of the ...
Views: 412 - Knowledge Portal - Adding Value to Your Product or Service - by Submitted on Sep 16, 2019 from Maulik ShahTechnology is great. It updates every single day. It changes every single day. A small population on our planet is really tech savvy. We keep up with new gadgets and updates and know exactly why a notch on a phone is nightmarish, or understand jokes about a certain phone battery that NOTifiEd ...
Views: 412 - Top 6 Benefits of Salesforce WordPress Integration - by Submitted on Sep 22, 2020 from Maulik ShahWordPress is used by every third website across the world as a Content Management System. And Salesforce is one of the leading customer relationship management (CRM) platforms. Combined, these two can drastically improve your operations. With Salesforce’s tools, you can store and organize ...
Views: 411 - How to Develop a Web Portal - by Submitted on Jun 16, 2021 from Maulik ShahWeb portal solutions allow parties in businesses to access organizations' data according to their needs and roles. They make it easy to manage data and the flow of information. They also help minimize the dependency on the support team. There are various types of web solutions depending on ...
Views: 409 - Top 12 Reasons to Use Microsoft Dynamics 365 - by Submitted on Oct 17, 2020 from Maulik ShahChoosing the perfect operation software like CRM and ERP for your organization is vital as it complements and meets the goals. Microsoft Dynamics is the best platform for a 360-degree vision of insights and processes of business operations. The impactful tools of Dynamics 365 assist your ...
Views: 407 - 5 Features Why Dynamics CRM 365 is Perfect for Any Enterprise - by Submitted on Nov 15, 2019 from Maulik ShahA loyal customer base is one of the most important aspects of a successful company. And it is necessary to build a relationship with them and understand their needs. For any organization, managing customers' data is crucial. To handle such data and build relationships with customers, a ...
Views: 406 - A Customer Portal: Right Solution for Business or Not? - by Submitted on Apr 30, 2019 from Maulik Shah‘Self-service’. The phrase itself means to serve yourself or to help yourself. That’s where the idea of a customer portal comes from. If you are a business that wants to provide 24*7 customer support without extending working hours or without hiring more support executives, then this is the tool ...
Views: 406 - Bringing Together the Power of CRM and IoT - by Submitted on Jan 06, 2020 from Maulik ShahAccording to research carried out by Gartner, more than 25 billion devices will be connecting by 2020. And, here we are, already in 2020. As per the Gartner's research, IoT forms a connection between people-to-people, people-to-things, and things-to-things. Apart from that, it also ...
Views: 404 - Web Portal: A Solution Every Startup Should Have - by Submitted on Jun 17, 2020 from Maulik ShahStartup is the new way to do business across the globe. Governments are pushing and promoting young minds to start their own companies. From making special policies to organizing hackathons, funding to setting up incubation centers, organizing business meetups, government bodies are backing ...
Views: 402 - Ways: How a Customer Portal Simplifies E-Commerce Operations - by Submitted on May 30, 2019 from Maulik ShahFor any business, their customers are their top priority. Making sure they get the right information at the right time to convert them into customers is very important. This generally means some of your staff will constantly have to work on client management, doing tasks that are mostly ...
Views: 397 - 5 Industries that Definitely Need a Web Portal Solution - by Submitted on Jun 24, 2019 from Maulik ShahWeb portals work as a gateway. Where this gateway leads, depends on the purpose you want to fulfill. Imagine an apartment building. A lot of people live there. It is a public area but each house in that apartment is private. You can only enter a house if you have a key to it. You can ...
Views: 396 - All You Need to Know About WordPress Client Portal - by Submitted on Nov 27, 2020 from Maulik ShahIf you have a business, it means you need to have smooth and clear communication. You can keep the communication intact through a live chat system. Otherwise, you can implement a ticket system, where customers can raise tickets for queries and wait for the reply. You can also dedicate a ...
Views: 392 - Things to Consider While Hiring Web Portal Development Company - by Submitted on Mar 19, 2020 from Maulik ShahUse of portals is increasing rapidly. There are many ways these portals are helping companies connect with their customers more efficiently and provide support around the clock. There are many advantages of having a portal and companies are trying to make the most of it. There are various ...
Views: 386 - 7 Advantages of Creating Your Travel Website - by Submitted on Oct 18, 2021 from Maulik ShahIn earlier times, when websites were not present, the job of travel agent was hectic. They had to manage everything by making phone calls to the customers or by personally meeting them.They had to complete several processes like: Gathering customer details Passing tour details to ...
Views: 378 - All About The Why and How of Supplier Management - by Submitted on Jul 01, 2019 from Maulik ShahManaging vendors successfully is the key to success for any business. In this article, we will explore what supplier management and its benefits and the best practices for the same. ...
Views: 378 - Significance of Customer Portal Solutions in a Digitally Transformed Industry - by Submitted on Oct 20, 2020 from Maulik ShahCustomer Support has been one of the most crucial and indispensable aspects of business management throughout business history. And companies around the globe want to figure out the best way to do it. However, it is important to note that customer support isn't what it once used to be. These ...
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