AGENT QUALITIES RESPONSIBLE FOR A BUSINESSâS LIVE CHAT EXCELLENCE!
Customers like live chat support but that doesnât necessarily mean theyâll like your live chat agents too! The reason? Well, it takes a certain set of live chat agent qualities to make the customers happy. Read on to discover all that it takes to be an efficient live chat agent. rnDomain knowledge:rnLive chat agents are in a way the face of any business. Since they represent a business, so, they should strive to create its positive image. For this, they need to have a tho