SELF-SERVICE: THE ULTIMATE FUTURE OF CUSTOMER SERVICE
Self-service is the latest trend in customer service. Customer service is no more limited to answering customer queries through emails or phone calls. Customers today, long for instant solutions which are not possible through the traditional methods of customer service. So, thatâs where self-service comes into play. Self-service is all about providing the customers with the necessary tools that theyâll require in solving their queries. It is a sure shot way of ensuring cu