We are currently looking for an Official SelfGrowth.com Guide to "Corporate Training". If you have expertise in Corporate Training and your own website and/or product for this topic, please review this form for complete details. The Official Guide Position is part of our Premium Placement Package
Amazingly, the National Institute of Mental Health in the United States reports that more than 20 million Americans suffer from chronic nervousness, panic attacks and phobias. With the fast pace of modern day society, people seem to have less time and more frustrations – even with all the ... Views: 3889
Did you know:
- on an average day, there are 17 million meetings in the USA!
- 9 out of 10 people daydream in meetings
- 60% of meeting attendees take notes to appear as if they are interested
Good meetings don't just happen automatically. They should be carefully planned to ensure that they ... Views: 811
Building a retention culture starts with an understanding that great, high performing people are the foundation that leads to sustainable success. Great people need great leaders to guide them, thus the goal of every company should be to ensure that leadership is not only top notch, but ... Views: 978
Lead The Way
Q. I am a senior executive in a Fortune 100 company, and a serious student of the art of leadership. I am extremely busy, have an enormous amount of responsibility, work a minimum of twelve hours a day, and am generally under a lot of pressure. Yet I am interested in what you ... Views: 1241
Working in the consulting, seminar and keynoting business, we receive a good number of calls from clients looking for a "motivational" speaker. I often struggle with that terminology. Very early in my career, I attended a number of programs which featured a "motivational speaker." I was very ... Views: 1649
Customer service is all about making your customers’ lives better, more productive, and even more profitable. Let me share an experience I had with the largest and most famous software company in the world, who prided itself as being extremely customer oriented. In fact, they called me to ... Views: 955
What best describes your feeling at the end of a long week of work? Do you feel energized or drained? Can your Palm Pilot stand any more entries? How can consultants and other professionals avoid "burning out" during the week, and needing to spend the weekend or the holiday simply catching up? ... Views: 803
I know good is stronger than evil, no matter what the appearance. It may not always be as dramatic, but it prevails even in the most horrific circumstances. Just witness the heroism and outpouring of caring and compassion that has bound us together following the events of September 11 in New ... Views: 681
Information is so easy to come by. We can photocopy articles and pictures from magazines and books, download clip art or CD music, play audio and video tapes, and perform artistic productions as support material for our workshops and not realize we may be committing a crime.
¡°Surely if the ... Views: 782
Several years ago I was listening to a radio interview of a famous multiple award-winning actress. She’d been in the business a long time--in movies, on stage and in television. She was and still is admired and respected by her peers as well as the general public.
The interviewer asked her ... Views: 817
What would make 70 percent of workers feel insecure while 73 percent are stressed out as reported by Princeton Survey Research Associates? The economy and events of September 11 have made a bad situation worse for both small and large businesses.
This is a confounding situation. Bad for ... Views: 866
Just look at all the downsizing, right-sizing, loss of productivity, layoffs, severance packages, re-organizations, information overload, neglected families, stress, and workplace violence - it's CHAOS! But, wait. There's also re-direction, re-born family values, educational access, easy to find ... Views: 1127
Is an Addiction a Safety Risk in the Workplace?
I was talking to a human resource manager a few weeks ago about an employee who worked in his company. This employee was driving a company car and there had been numerous complaints from other employees that this man had alcohol on his breath at ... Views: 3986
So you’ve started your own business and you’re ready to let the world (or your neighborhood) know. Now it’s time to add public relations to the list of your entrepreneurial skills. Public relations is human relations and a critical aspect of growing your business. Everything you say and do is ... Views: 1024
(excerpted from the book School Mobbing and Emotional Abuse, 2003 Gail Pursell Elliott, Brunner-Routledge)
Diversity training is well intentioned but approaches the need from the back door. The catchall phrase is to 'celebrate our differences." A parent recently made the following observation: ... Views: 1216
The 14 points
You're seated at your desk, reviewing that day's sales calls when your phone rings. You answer it anticipating a potential customer.
"This is Frank, how can I help you."
"Great news Frank, I just nominated you as our keynote speaker for the World Wide Business Convention." It's ... Views: 1502
Like it or not, there is still a segment of the population who will erroneously conclude that you and your business are less than professional and competent just because you run your business out of your home.
Dumb? Obviously! Narrow-minded? Yes! Wrong? Absolutely! Unfair? No question! Want ... Views: 1089
Among the many sales people I've helped as a psychologist over the years, handling rejection by customers is often a major problem. Typically, they tell me how the motivational books and tapes they've read don't seem to work. As one man said recently," they always exhort you to be positive and ... Views: 2843
We may not have control over what happens to us, but we do have control over what we do about it and our reactions to it. The response we have to any given situation is up to us, it is our choice, and every choice we make has led us to the place we our today. This is not a bad thing, if we could ... Views: 1047
Dynamic Mindset to Success
By Don Loyd, President
Oregon Association of Real Estate Professionals
From my earliest days I remember thinking and planning on ways to make money. When I was in the second grade I came up with a plan to gather apples from nearby orchards and set up a roadside ... Views: 2406
Are you frustrated with your employees and wonder what you can do to improve their efficiency and reduce your stress? Would you like to be more successful as a boss, manager, etc.?
Are you an employee and you want to enjoy working with your superiors, reduce your stress, and be more effective? ... Views: 1686
Employee retention and turnover are the most objective measures of employee satisfaction/dissatisfaction in organizations. Common estimates of turnover costs range from $10,000 to $40,000 per person, depending on the position; while retention actually increases revenues.
Many companies and ... Views: 1871
Successful salespeople have the ability to turn the customers they serve into advocates. They don’t directly ask for assistance, they do it by “going the extra mile” when providing service. It is only natural for satisfied customers to refer their friends and business associates to someone they ... Views: 868
The single greatest concern facing all salespeople is prospecting for new business. As a commission salesperson, your livelihood is directly dependent on your ability to prospect effectively. Do you consistently ask for referrals? To be successful in the sales profession you need assistance from ... Views: 797
If you don't already know this, learn it now - Complaints are Opportunities! Complaints, or rather how you handle them, can build your business as quickly as any effective form of advertising.
Complaints are all too easily ignored on the Internet. After all, you'll never likely be face-to-face ... Views: 1876
Except for disease and climatic disasters, I believe that over 90 percent of the world’s problems result from people not keeping their agreements.
Think about it. From countries to corporations to families and friends, most every upset--little or large--can be traced back to someone not ... Views: 730
Have you ever had a house built? If not, surely you've watched one go up.
For a long time, it seems that nothing's happening. The site preparation, excavation and foundation-building seem to take a long time with little noticeable progress.
Then the framing starts--and things take on a ... Views: 720
We have all watched presenters and decided if they are good or not, but how are we judged?
Research shows that 55% of communication is conveyed by the body language we use, i.e.; Use of eye contact, gestures and facial expressions. 38% is conveyed in the voice, it's quality, use of tone and ... Views: 19461
Don’t Just Delegate Eliminate
If you’re going to create more time for what matters you’re going to have to eliminate those tasks, requests, people and other time-stealers that suck your precious time.
You have to structure your work so that you’re focusing your time, efforts and energy only on ... Views: 850
ADDING MORE VALUE TO CUSTOMERS
Why do people buy a product or service? Or, for that matter, why do people do all the things they do? There is a very critical and one answer and that is people buy a product or service to get better value for their money. People also do all the other things ... Views: 2471
We have been experiencing significant changes in the workplace after 9/11, most of the changes affecting the workforce and the workplace in the local and global marketplace.
Let’s consider the changes to the workplace first in order to understand the repercussions to the workforce and their ... Views: 4361
You never get a second chance to make a first impression. It's a saying so true that it has become cliché -- a phrase used by suit salesmen and purveyors of shampoo -- but it's a saying that should serve as a motto for your booth staff.
A trade show is a non-stop series of beginnings. Every ... Views: 956
Team Communications Management
By: Samuel Lartey, Project Manager.
Introduction
There is no gain saying that project management success is determined by whether the project was completed on time, within budget, and with all features as originally specified. That gives ground to the iron ... Views: 1065
7 WAYS TO GROW YOUR TEAMS
BY SAMUEL LARTEY, PROJECT MANAGER.
I had an interesting experience in my project management career when I was faced with a project team of 15 to roll out a project. As it is the case in any project, delivery must be within a specified period of time, within a well ... Views: 954
To be a successful business in today’s culture you need to create an environment of inclusion where people feel valued and integrated into a company’s mission, vision and business strategy at all levels. When employees’ skills and knowledge are recognized, appreciated and utilized they are more ... Views: 1242
How do you inspire people to work harder, reach higher, and achieve more? How do you get them to support you and go above and beyond in everything they do? How do you get them to care? You show that you care about them.
Nice Managers Get Results
Some years back, a group of researchers studied ... Views: 720
Today I witnessed a customer service miracle in action. I took my son to our local fast food restaurant, so he could have some lunch and play in the indoor playground. While I was waiting for our food to be ready, a woman approached the counter with a crushed Styrofoam cup. She said, "This cup ... Views: 2534
It seems almost everyone can use a little something extra to help them increase their effectiveness or give them a competitive edge. Those in professional service firms are no exception; however, they do face unique challenges. With so much emphasis on billable hours for accountants and lawyers, ... Views: 1215
Training is one of the most profitable investments an organization can make. No matter what business or industry you are in the steps for an effective training process are the same and may be adapted anywhere.
If you have ever thought about developing a training program within your ... Views: 71403
REVOLUTIONARY WORKPLACE High Performance Systems
If you speak to employers about their staff’s performance, you will typically hear comments about low skills, ineffective training, lack of ownership, responsibility or performance, and all the pressures around skills development legislation ... Views: 1438
How often have you left a meeting with a customer or your boss telling yourself he likes my ideas. Only to find later that you didn’t get the sale or your boss has told everyone that you are crazy.
As we get older it seems to us that everyone talks in code. No one tells us what they really ... Views: 1331
Realize Your Potential
Thinking as an intelligent, educated and a professional in your field is it possible that you may not be fully realizing your potential?
If you stop to take a close look at yourself you’ll discover that there are three levels to your potential.
1) Your Exhibited ... Views: 2333
If you ever plan on being mega successful, powerful and masterful in your finances, career, business, relationships and life in the world today, Masterful Transformational Coaching™ is something you absolutely have to pay attention to. Coaching today is not a lucrative endeavour, it is a highly ... Views: 1129
Coaching is the greatest gift for the world of business today!
A recent publication by McKinsey & Company consultants, published by the Harvard Business School, based upon five years of in-depth research and analysis, including case studies from 27 leading companies and surveys from 3,000 ... Views: 1162
As a professional speaker, one of my biggest challenges is to grab the attention of my audience within the first few minutes of the presentation- grab them by the throat if you will. I do this by coming out in a suite and tie, following an introduction in which I have been described as a recent ... Views: 1402
Why do some teams perform well while others struggle? How can you assess how effectively your team is working now, and identify methods for improvement?
Research shows that 85% of the reasons that teams of people succeed or struggle has more to do with interpersonal issues, than technical ... Views: 1424
Your job as an event planner doesn’t stop with the meeting in the company boardroom. You may be call upon to organize an employee appreciation event, an awards dinner, a product launch, the celebration of a company milestone, a gala recognizing a longtime employee’s retirement, an incentive ... Views: 2147
You’re the epitome of confidence in front of the bathroom mirror. You invite a friend to view your presentation and dazzle her with your poise. She loyally claps and smiles and offers words of encouragement.
It’s just that there’s this nagging flutter in your stomach every time you think about ... Views: 2064
Mindfulness is all about paying attention. It's amazing what can be accomplished when mindfulness is applied to systems that need all the attention they can get. If there's an industry that needs some CPR and TLC, it's healthcare.
Cindy Jimmerson is a 30-year trauma nurse who is passionate ... Views: 2591
Most people spend an enormous number of hours in their workplace. For this reason alone, it is essential to make it a place where people want to be, but also one that promotes physical and emotional health for its inhabitants. Business people normally operate at extreme levels of stress on a ... Views: 2094