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If you’ve been working for any length of time like I have, you’ve experienced the full gamut of managers – from the terrific to the terribly toxic. The terrific inspire us to do our best, encourage and teach us, recognize our efforts and create an environment where we want to come to work each ... Views: 1528
Everything is changing so fast! I hear this comment almost daily. And the reality of it is, -- it's true!
The changes that we are experiencing today are significantly more than the changes that our forefathers had to embrace. The world is moving at an extremely fast-pace. And the ... Views: 1527
Don’t Assume It’s About Money
Keeping employees engaged is important in this economy, but I believe employee engagement matters, regardless of the economy. Most companies are not changing the way they hire or engage current employees, although they should. Most want to, but don’t think they ... Views: 1526
Gravity can be a wonderful thing. It is an irresistible force that keeps us grounded on this big, beautiful, floating blue marble. It is even applicable to organizations in the form of organizational gravity. For example, I worked with an organization that coined a catch phrase for a challenge ... Views: 1526
Hiring and firing employees is serious business, especially when your company is growing rapidly. Hiring the right employees at the right time is absolutely essential to the growth and development of your company. As David G. Kinney teaches his business clients, you want to hire employees for ... Views: 1525
Spreading responsibility across all employees in the facility relieves stress in individual staff members.
Stress of all kinds pummels those who work in long term care. Facilities are expected to deal with major reimbursement changes, staffing concerns, regulatory compliance changes, consumer ... Views: 1525
INTRODUCTION
Management is a coveted profession both in style and status. Management professionals and graduates are expected to be at par with established standards in their professional lives. There is also a lot of pressure on them to perform regularly and provide some expected quality ... Views: 1524
There aren’t many people who could say their opponents shed a tear at their funeral; however, that is reportedly what happened at the services for the late Edward Kennedy.
As with most current events, I found myself curious for the lesson(s) behind the story.
While researching Kennedy’s ... Views: 1524
In leadership one principle stands above all: You need your people more than they need you. Another way of saying this is that you get paid for what your people do, not for what you do.
If you only internalize one lesson about leadership, make this the one. A basic understanding that you ... Views: 1524
This article shows how delegating some of your work can produce substantial time saving results. By having others do the grunt work, you are free to use your valuable time for more important matters. For example, you could determine how to grow your company and then let others do most of the ... Views: 1523
Since its introduction in the 1990's, 6-Sigma has become the buzzword in both the manufacturing and service industries. The various methodologies used in 6-Sigma are based on a disciplined and data driven approach that help in eliminating defects and achieving near perfection by restricting the ... Views: 1523
Are you tone-deaf in your place of work? Do you miss cues when people make a snide remark? Or, are you dismissive, insensitive, or judgmental in tone with your verbal comments that would seem benign on paper but have real bite when said? Do you say things to people in a tone that would make them ... Views: 1522
“The secret of being boring is to say everything.”
- Voltaire, 1694-1778, French Writer and Philosopher
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There is a close association between personal charisma and success in life. Probably 85 percent of your success and happiness will come from your relationships and interactions ... Views: 1522
This article explores three sources of cost-reducing help that most businesses ignore: strangers, volunteers, and unemployed people. Think of the unifying themes for this lesson as helping to overcome the unattractiveness and tradition stalls. Let's begin by considering what strangers can do to ... Views: 1520
In good and bad employment times, it seems certain people can locate, attract, and select the best. Whether they’re looking for a new CEO, to fill a line position, or searching out the best childcare worker, some employers seems to get the right results. Why is that? Are they just plain lucky? I ... Views: 1520
Making an outdoor advertising campaign a success entails a considerable amount of planning and devising an effective strategy. It is extremely imperative to follow every stage of the process in order to create beneficial outdoor advertising to meet your business objectives.
1. Analysis - ... Views: 1520
I love it when an opportunity presents itself to listen in on a “normal” interview. Arriving early for an appointment at a Starbuck’s in the Denver area, I was enjoying an amazing cup of black tea as the store manager began interviewing for a potential staff member. As effective interviewing is ... Views: 1519
For the last 25 years, I have been a Manager and one thing as a manager you must master is: Getting Things Done. Even more important getting things done through others, i.e. staff members.
As a manager you have to be there for your staff. You have to be available, supportive; advising, ... Views: 1519
Why are so many managers skeptical about time tracking?
Let's face the truth: they have already tried to make employees track their time... and failed.
According to some recent surveys, up to 87% of companies experience problems with implementing a time-tracking software. However, tech is ... Views: 1519
Conducting a market research is one of the best ways in determining what people need, want or consider and how they behave according to you or your competitors’ marketing efforts. Some people may have been misled by its true meaning because of a slightly similar term businessmen also use – ... Views: 1519
SEVEN MANAGEMENT “SINS” THAT WON’T GO AWAY
By
Bill Cottringer
"Always recognize that human individuals are ends, and do not use them as means to your end."
~Immanuel Kant.
There are seven “sins” that plague all managers from time to time and which even the best MBA trained managers ... Views: 1518
Being an entrepreneur is an amazing journey. At some point in this journey, you’re going to need a team. Your industry, size of business and future goals will determine what kind of key players you need on your team.
Now when I say team, I don’t mean a dozen full-time staff members or ... Views: 1516
A couple of weeks ago, I raised the question about giving rewards for making mistakes. Some people thought I had gone mad. Too much exposure perhaps, to the dog days of summer.
And – remember the invitation I issued at the beginning of the month? The invitation to share your mistakes ... Views: 1516
“You cannot expect to achieve new goals or move beyond your present circumstances unless you change.” ~ Les Brown
I’m probably not the first person who is going to break this astounding news to you, but I do want to make sure all you savvy business people are aware of the shift in business ... Views: 1515
Even the best new concept or existing plan will fail if executed poorly. The Management Team section of the business plan must prove to the investor why the key company personnel are "eminently qualified" to execute on the business model.
The Management Team section should include biographies ... Views: 1513
Once you establish your own company, we have a tendency to look at our previous experience and how it has encouraged your employee's success – to notice what worked and what didn't. One of the essentials of a flourishing business is the openness to share your wisdom and enthusiasm of doing what ... Views: 1510
Even in today’s shaky job market when an increasing number of employees are reluctant to take their vacation days, requesting time off is still very much a common practice for businesses of any size.
Of course, it’s hard to imagine employees just not showing up to work without any notice ... Views: 1510
Some of you know that I am a born and bred Dutchman. The Dutch are known for many things, good and bad. Together with the Scots, we seem to have the “reputation” of being stingy, penny pinchers and hagglers.
There is truth in that, I must say, but that’s not the point. A fact is, that ... Views: 1508
In my presentation skills training programs, people often ask me, "Should I start my presentation with a joke?" My immediate response is "No!"
Now I'm a fan of humor as much as anyone – and in fact, probably more than most people, since I've been performing onstage with an improv comedy ... Views: 1505
The idea of working for a promotion can sometimes seem daunting; it often involves committing to long hours at work and competing with colleagues to land the big job.
But there is another way that involves fewer hours, a little more thinking time and a much greater chance of success.
6 ... Views: 1505
As a manager why wouldn’t you want to build a strong team that connects and functions as the backbone of your company? It makes your life easier. The challenge is to not get so irritated by the one troublesome vertebra that won’t stay in alignment and pinches the rest of your team. He or she ... Views: 1505
We now know that building Customer Loyalty is key to success in any organization. The philosophy was first articulated by Fredreich Reicheld – who studied the relationship between three factors - customer satisfaction, customer loyalty and profits. (Bain & Company) He stated several facts that ... Views: 1503
Each individual's perceptions of what's happening and why are unique. Never assume that others share your perspective unless you tell them what your perceptions are. This article contains seven rules for better communications and increased mutual understanding.
It's natural to assume that ... Views: 1503
Each individual's perceptions of what's happening and why are unique. Never assume that others share your perspective unless you tell them what your perceptions are. This article contains seven rules for better communications and increased mutual understanding.
It's natural to assume that ... Views: 1503
Do you have enough time to do all the things that you really should be doing today? Or, like most people, do you find yourself labouring under a mountain of “to dos”, never getting through it and then find that you simply haven’t done some of the things that you really wanted to or should have ... Views: 1503
To make sure that you've got the best strategic plan laid out would be to hire the services of a strategic planning consultant. Although you already have a plan running, it might have come up not working because it's out dated, it's unclear or it's too complicated. Or it might just be simply ... Views: 1502
Recently, while providing a corporate training for the top sales agents in a large pharmaceutical company, I asked the following question:
“Have you ever been speaking, and you look out into your audience and see ‘screen saver eyes’? You know – that glassy-eyed look that let's you know ... Views: 1501
By: Renée Cormier
The road to developing extraordinary customer experiences shouldn’t be riddled with pot holes, but it often is. Managers want to know how to get their people to care enough to go the extra mile while customers are fed a line of excuses that would choke a bull. “We’re so ... Views: 1500
In business, the basic idea is to lower costs, without sacrificing quality, and to keep doing so.
To achieve that goal, you must have a very good, clear understanding of costs. That starts by understanding the nature of the three types of costs. Strictly speaking, there are two types, fixed ... Views: 1498
Two unique sources demonstrated a strong link between the use of a project checklist and effective team building in January 2009: the US Airways incident in New York and the release of a study on medical checklists. The January 2009 Special Article of the New England Journal of Medicine ... Views: 1494
Most business executives talk about the importance of collaborating with others. When it comes to execution, however, their behavior often violates this espoused belief. Why? Because "getting things done" becomes a higher priority than "getting people on board."
Fearing being perceived as ... Views: 1493
Engaged leadership requires a high degree of self-awareness. Leaders who learn that the way they are being impacts every single interaction, conversation and relationship are ahead of the game. It may sound obvious, but it is the first step towards truly engaged leadership.
Being
The first ... Views: 1492
This week I had an opportunity to reflect about gratitude, both for my clients and for myself. It was not an exceptional week, except for one thing; every single client took the time to acknowledge the positive impact our coaching work was having on them, professionally and personally. I ... Views: 1491
We live in an interesting world, would you agree?
Companies it seems, are rising and falling faster than ever before. Technology, globalization and the speed of communication has totally changed the workplace environment.
Yet even in these fickle times, some companies and brands endure. More ... Views: 1490
In this article, we look at how simplifying management to develop the minimum business model reduces costs for an enterprise and its stakeholders. Consider Plentyoffish dot com and its founder, Markus Frind.
To wit, Markus Frind was determined to create a business that could be simply, ... Views: 1490
FOR IMMEDIATE RELEASE
Media Contact: Ann E. Zaslow-Rethaber
(888) 866-7276
www.iscjobs.com
Recruiter shares how salespeople can succeed in new economy
“The economy has changed and companies need to hire salespeople who can succeed in today’s marketplace,” says Ann E. Zaslow-Rethaber ... Views: 1490
This book review is part of a series that covers the topic of Management Skills, those skills which allow one to manage either their personal time, plans, and goals, or professionally manage a group of people, deadline, or project. Meryl Runion is the Official Guide to Management ... Views: 1489
Are you the person that goes through life just taking and getting what you get? Or do you want to be the person that embraces what they have worked for knowing what you get is a direct result of the actions you took?
According to the World Future Society the essence of leadership is the ability ... Views: 1489
Change happens. And while we can't control much of the world changing around us, we can control how we respond. We can choose to anticipate and embrace changes, or resist them. Resisting change is like trying to push water upstream. Generally we're quick to point to others who resist change. ... Views: 1488
HOW TO KEEP GREAT STAFF
Make them Feel Special
The secret to employee retention is not to try and reinvent the wheel, but emulate the practices used by organizations that have been very successful at keeping their staff. Two such organizations are Marriot Hotels and Southwest ... Views: 1488
Data management has definitely created a huge impact on how businesses operate today. With a wide-scale definition, data has been known to be the most significant part of all business functions being implemented today. Data that later becomes “information” creates knowledge that would flow in a ... Views: 1487