Communication Skills and Training Articles

HEALTH B: Blessing your health and the health of your loved ones and all humanity is one of the best things you can do. Blessing yourself and others will make you feel better, and you will make a positive contribution to your well-being and those around you. L: Living it up or lazing away the weekend is well-deserved downtime to rejuvenate for the week ahead.r

Have you ever wondered why some people buy and some don’t? Why you can ‘nail’ a presentation and still lose the sale? Why some prospect with obvious needs won’t even talk to you? Why some people give a fast “yes” but you end up with a slow “no”? It’s not about you.

Maintaining your joy of living means being ready to explore and play with the opportunities of learning what life offers. A person whose life is balanced is best placed to leap aboard as opportunities arise. Balanced happy lives usually feature a range of activities which are consistent with positive comfort, control and creativity happiness goals. RELAXATION AND PEACE In our pressure-cooker society you can feel stressed whatever your lifestyle. It is probable that you need to undertake steps to be more peaceful, calm and comfortable, if you aren’t already doing that.

In today’s highly technical and fast paced world one piece of advice is very true – listen to the customer. Unfortunately, selling complex technical products or solutions (or anything else), causes most salespeople to focus on product features rather that on their benefits to the customer. This product focused approach to sales is from the old school. It focused on specific features and benefits that would be of interest to a prospective customer. Salespeople would immediate

Every time when I think of Hindi, I always jump into something mysterious and wonderful, for this language itself is very interesting and worth noticing. No doubt about this. Hindi is from the ancient Sanskrit, which played an important role in the Indian life and Hindo. So many people inside this country believe in Hindo and so you can imagine that how important the language is at least in India. Certainly nowadays India has two official languages: Hindi and English. While p

Criticism is not nice. In fact, whenever we are criticized we feel it most deeply and more so if we think that criticism is unjustified. Muslims feel a personal insult whenever their beloved Prophet is insulted but Mike Ghouse says we should use such instances to learn more about our faith. Personification of Tolerance “Prophet Muhammad (Peace Be Upon Him) (PBUH) lived through criticism and Muslims can learn from his example,” says Mike Ghouse. Firmness of Faithr

Most of the people are still unaware about the reputed Cisco certification which is a reason that makes them a little hesitant to pursue the course. People today are highly concerned about building careers in those sectors that have promising future prospects. Recently, there has been a huge rush of breaking into the certification courses offered by Cisco System. Cisco certification courses are considered to be the perfect means of gaining all the required skill sets and henc

Ever heard a cranky, indiferent voice on the other end of the line? Whoa! “Excuse me for calling! I was seeking a new service provider but it looks like you are not it!” How many times does that happen? Relationships and business are lost every day due to poor phone manners, because the receiver of the call may be tired, frustrated, too busy, or just plain doesn’t care at the moment. There is power in the phone! Lots of it! We will be exploring telephone skills in the new few posts.

If you are looking for great conversation starters, use questions as your means. Questions are easy because they get the other person talking. They also show that you have taken the time to think about the conversation itself. It’s unlikely you would come up with good questions if you didn’t. This last point is important. Make sure you think about what kinds of questions to ask. This may not always be possible when confronted with random encounters. But, when you know the ev

Who is the one person who always raises your blood pressure, causes you to mumble to yourself and always darkens your otherwise beautiful day like a shadow across the sun? WRITE the name of that person on a scrap of paper. No, it isn't enough to simply THINK the name. It's time to bring that person out from the shadows where they lurk at the back of your head into the bright light of day. Write down the name! Next: Write a one-word description of that person. Unreasonable?

Typically, there are dozens of topics for "big conversations" at home and in the workplace. Now, there just seems to be one: the presidential elections. How can you participate in discussions about the candidates without risking your job, losing friends, or alienating your significant other? Here are 10 tricks and traps for discussing politics: 1. Know thyself. It may be okay for most people to talk politics, but take an honest look at yourself. Are your feelings so passiona

Making friends with people we just met is not easy for many of us. For those of us who have difficulty making friends with strangers we often find ourselves feeling uncomfortable and uncertain about making casual conversation when we meet someone new. Some of us think we need to say something brilliant and interesting to attract others into a friendship with us and as a result we often place unnecessary pressure on ourselves which in turn can discourage us from attempting to

One in 10 Americans has a loss of hearing. It can begin as early as age 20. Hearing declines significantly after age 40. The baseline or threshold for normal hearing is 0 decibels. A decibel (dB) is a measure of sound pressure level. The higher the decibel, the louder the noise. The pain threshold is 130 decibels. Continued exposure to noises 85 db and above can lead to hearing loss. A subway is recorded at 95-100 dB. If you live in a noisy city or work around loud machinery your hearing may be at risk.

As a business starts to grow, it’s crucial that your actions don’t strangle it in its infancy. By avoiding the mistakes that so many business owners make you have a far greater chance of succeeding beyond the first 2 years.

Just as mobbing that has not been intercepted can spill into the community and follow an individual via rumors, it can travel even faster via cyberspace. In 2000, when I presented mobbing programs for a county here in Iowa, one of the county supervisors shared that this was happening at school ...

The Attraction of Interactive Communication is that it is a return to the prehistoric human fascination with telling tales! Since the beginnings of any civilized society the market place was the hub of civilization, a place to which traders returned from remote lands with exotic spices, silks, ...

BOOK KNOWLEDGE I once read a book about Islam that said God would have wanted people to pray more than five times a day. Prophet Muhammad (Peace be upo Him), Jesus (Peace be upo Him) also prayed. Every religious tradition prays and we are supposed to pray to God or remember God when we pray. MERE MANr

1. Insurance man logic Rejection is a fact of life but the more people you ask the more likely you will get a yes. This is the approach of top insurance salespeople. Look for the yeses in life and accept that nos, also known as rejection is just the right of another to say no. Their no is because a yes is not consistent with what they think is good for them at this point of time. Is rejection realy so bad? You can’t get anyone to say yes unless you are willing to take the risk that they will say no. When you don’t ask, the answer is always no. 2. It’s Nothing Personal

BEACONS OF BEAUTY BLESSING B: Beautiful life, beautiful love – we can express it all. L: Lap up the beauty and love all around and say thanks and give thanks for all you see, feel and what touches you. E: Exceptional beauty abounds – etch the bounty of beauty upon your mind and soul and let it stain you with goodness. S: Stains of beauty upon the soul are the best stains to have – stain it so much that your soul of beauty is recognized by all. S: See the beauty in all situations because in 99 per cent of situations there is some beauty.

Having good interpersonal communication skill is a combination of being able to say what you mean clearly and concisely, and being able to take on board other people’s opinions and adapt what you say accordingly, as well as making them feel they can speak freely. To do that, you’ve got to be aware of your own role in the conversation and be able to manage your own attitudes and emotions so that the conversation fulfills the agenda of everyone involved and does not get heated

Cancer daily horoscope reveals that a relationship between a Cancer and an Arian can work well in business. An Arian possesses intuitive insight while a Cancer is very strong at financial awareness and this can be profitable. Yet, it is difficult for a cancer to get along with an Aries personality. An Aries is highly energetic and extrovert while Cancer prefers calmness. Aries is self-centric and innovative while a cancer looks for approval from others and they are self-defen

Language: The Key that Opens or Closes that Important Door What prevents people from using their native language or secondary languages confidently comes down to seven traps that most people fall into. Language is one of the things that sets us apart as beings, one of the things that essentially defines us as humans. When language is used well it can elicit very deep feeling in others, motivate others to action and define the nature of our relationships. Sometimes in poetry

What exactly is laughter and why do people laugh? Well for starters laughter is the physical expression of happiness. It is natural to smile and laugh when one is happy. In a world that is often filled with sadness and disappointment laughter seems to many a foreign emotion. The archaic and monotonous world has taken away the natural process that is laughter and replaced it with modes of constant stress and a complete detachment from what is true. If you but record how often

Team building is an abstract concept for many people. I talk with a lot of leaders who have a general idea about what team building is and that it might help their workplace in some way but, when it comes to actually designing and implementing an ongoing program, they have trouble envisioning how it fits with their other priorities.

We live in a world that is ever changing and evolving into a faster and faster pace. Consequently, our response time to information that is presented to us has become more immediate. Such a scenario makes it difficult to both truly listen and to truly be heard. People have become accustomed to not spending the time to cultivate this crucial communication skill. The results of neglecting mastering the skill of listening can be devastating to the significant relationships we h

Since English is widely used in all the countries across the globe – every student, employee and businessmen aspire and dream to improve their English Speaking Skills. Many resources are available to the learners or aspirants if they really wish to develop themselves as good speakers of English language. What is expected from a learner is – he should have more interest, enthusiasm and above all strong passion towards English Language Speaking. By following the below mentioned steps, a learner can naturally and effortlessly improve his English speaking skills:

A first date is an important step in the process of interacting romantically with another person. And good conversation is the fundamental ingredient to a good date. You may have been led to believe that the key to dating success is to look good or be famous or have lots of money. It is true that these factors do play a role, but it is a minute one in comparison with the role of good conversation skills.

The scene is familiar. Two or more amazing people who are dedicated to furthering the wonderful work our nonprofit conducts are actively in conflict. It starts with a perceived slight, follows with silent anger, gradually simmers into personal jabs and eventually escalates into outright confrontation. Well-meaning leaders and managers find themselves mediating a situation they do not have the tools to resolve. The conflict goes unresolved, ebbing and flowing between moderate calm and outright explosion.

1. Fear is natural It is natural to have some fears, so face your fears and consider whether your fear has a good source or is actually irrational (a fear that we should dismiss or conquer). How to be fearless is one of the hardest things for most people to do. Recognizing and facing the fear is the first step you should take. Many people are fearful about wearing the hijab. Here are some thoughts about fear in general and about the hijab (head covering) and conservative clothes in particular. The points here will help you to be fearless and more successful. 2. The Fear that Killsr

In today’s work world many generations are employed at the same company. There are often biases and assumptions people have which can create overwhelming conflict that ultimately damages working relationships. “Most intergenerational conflict shares a common point of origin: the issue of clout "who has it- who wants it.” People need to work together and utilize everyone’s strengths in order to produce the best product or service. nnThere has been a gre

SUCCESS WAITING TO HAPPEN There is a proverb that gives a warning: This is an accident waiting to happen. A dangerous situation has been created and it is inevitable that an accident will happen, sooner or later. Let’s reverse this idea and let us do all the things that will lead on to success. In other words, this is success waiting to happen. Very soon you will be successful or more successful.

POT OF GOLD A most glorious rainbow brightened up the Singapore skyline as the sunset. Students I was teaching wanted to stop and enjoy the rare sighting of the beautiful hues cascading between the skyscrapers. Exclamations of this is so lucky and rainbows mean good luck delighted the class and it took a good 10 minutes before we resumed again. NO PIE IN THE SKYr

There is a popular opinion, that humor has no rules and scientific approach cannot be applied to it. That is not true. The truth is, that since the creation of a comedy itself, writers tried to find, what causes people’s laughter and actually did quite a progress in this area. Today we have a lot of information about it. There are numerous lists of how to create a good joke. In this article You’ll find information about ways of creating comical effect. This knowledge will

If you want to be more productive and increase sales, try listening. It's a fact that people just don't listen well. In this culture we have a saying. "The squeaky wheel gets the grease." Think about a typical business meeting. Step into any meeting and you will see members vying for air time. ...

Speaking English effectively and fluently is a most significant skill that everyone should possess in the present competitive world. To remain successful in any filed English speaking is an inevitable aspect that one cannot escape. While speaking English with someone a learner may/will face different problems due to these he/she cannot become a fluent speaker of English.

These days, the English language is being used as a secondary or second language by many non-native speakers around the world. Since English has gone on to become the language of choice for communication between the people of different countries, it is a good decision to learn English as a second language. The primary benefit of English language is that it is easy to learn. It is made easier if you're able to find proper resources to learn English. When you are developing Eng

For years I’ve studied management and leadership theories. Everyone says basically the same thing. Managers manage and leaders lead. Everyone wants to do the same thing— lead and not manage. In thinking about this conundrum while talking with an executive client, it occurred to me that good leaders are also good managers. In other words, it’s not a question of either managing or leading; it’s a question of doing both and doing them at the right time.

Let’s talk performance! This isn’t usually at the top of your to-do list. The proper planning, time and energy involved is stressful, for you and your staff. In this anxiety-ridden environment, it’s no wonder we make mistakes! The problem is that we don’t communicate performance successes and improvements often enough. Fundamentally, feedback is a tool that helps us celebrate successes and improve strengths. Sharing your point of view gives others insight and an advantage on

Make marriage a paradise – here’s how. MARITAL UNIVERSE When you marry you get more than a spouse – you actually get a whole world. THE BLESSINGS OF MARRIAGE Partner, companion and best friend are the three top blessings you get when you marry. SHARING YOUR LIFE Joys and sorrows, successes and failures, dreams and fears – all moments big and small are there for sharing. Joys, successes and dreams will be sweeter for the share. Failure, fear and sorrow are soothed and solved when shared. CARINGr

Often, as leaders within an organization, you are asked to lead a team of people in a certain direction and you do so to the best of your abilities. But then, you get a call from the powers that be requesting that you change the direction your team is headed and to do it quickly. This can be a ...

Excerpts from a free flowing dialogue with Pavan Choudary, CEO of VYGON Pharma, a French Multinational in India. Pavan has been widely interviewed in Media as a Coach and a Wisdom Guru. A clear vision with a good value system creates the right environment for breakthrough performance. Success ...

What is the value of LinkedIn over Facebook in business? Is there a difference? When do you use one or the other or both? In writing our book, The New Handshake: Sales Meets Social Media, Barb Giamanco and I discovered that some businesses prefer LinkedIn; some prefer Facebook and some use neither. We decided to take a look at the two platforms to help you distinguish which is best for you. As we’ve stated many times in the book, the ultimate decision about which social network to use lies with your company culture, goals and customer.

What happens if you're in a conversation or a conflict and the other person is out of control? How do you manage their strong emotional energy, especially when it's forcefully directed at you? It takes courage to engage in conflict conversations, especially if prior experience produced outcomes ...

Remember these four words and see if you can recall them by the time you finish reading this article: apple, penny, key, admire. Have you ever noticed that as you get older, time just seems to fly by? Time doesn’t speed up as we age, but this perception is a result of your ageing brain and the loss of neural connections. In other words your memory, or lack of it, plays a huge part in your perception of time passing quickly. Use it or lose it

Less is More Fill in the blank: I wish I had more _________________. What comes to mind: money? time? energy? stuff? As I write these words I am on Day 18 of a 21 day cleanse. Nine of those days were limited to fruit smoothies, vegetable juice, and an occasional herbal tea (or less). One of the fundamental concepts of this cleanse is by giving your body less to digest, it gives more energy for healing. Personally, I have found a sense of freedom in this self-imposed limitation. There can be tremendous power in less. Less is more.

Take a moment right now to think of a few foods you particularly disliked when you were younger but now enjoy as an adult. For me there was brussel sprouts, broccoli, spinach and eggplant. As a child I was required to eat these foods because they were “good for me.” I certainly would not have eaten them if I did not have to. I now choose to eat them and I enjoy them (except for eggplant- I still dislike eggplant). As far as I know brussel sprouts have not changed much in the last 30 years; what changed was my perspective.

REAL REALITY I like teaching IELTS (International English Language Testing System) because we deal with current events and practical issues. I also like it because it is a test of English where every aspect of life is analyzed from the point of view of past, present and future. This is a wonderful opportunity to think about how far we have come as a civilization and how far we may progress. WHAT IS YOUR FUTURE?

Early Environmentr It is the dream of many Pakistanis to be doctors, engineers and accountants, a similar dream of legions across the Indian Subcontinent. Faizan Largari was no different – he dreamed of accountancy, but Muhammad Nasrullah was fascinated by the idea that you could create something out of nothing and dreamed of being a great inventor. Lego sets and science books purchased by his father fueled make-believe into reality.

Several years ago, I read the story of how the term “reaching for the brass ring” originated. This phrase has always symbolized striving for, and achieving, one’s goals. The carousels of long ago were huge circular wooden platforms with hand-carved, brightly painted panels and beautiful wooden ponies that bobbed up and down on thick, shiny brass poles to the sound of calliope music. Children were so excited for the opportunity to reach out and grab a fist-sized metal ring from a dispenser suspended just outside and above the carousel. Most of the time, they would get a black ring.

Your children are your legacy. If you want them to be happy in life, then it's important for them to have social confidence, so they can make friends and build great relationships. Here's how to help them achieve this. Many children grow up lacking social confidence. The environment they grow up in, the people they interact with and the messages they get from the media often encourage them to see themselves in a poor light and this makes them lack social confidence.