Communication Skills and Training Articles

BOOK KNOWLEDGE I once read a book about Islam that said God would have wanted people to pray more than five times a day. Prophet Muhammad (Peace be upo Him), Jesus (Peace be upo Him) also prayed. Every religious tradition prays and we are supposed to pray to God or remember God when we pray. MERE MANr

1. Insurance man logic Rejection is a fact of life but the more people you ask the more likely you will get a yes. This is the approach of top insurance salespeople. Look for the yeses in life and accept that nos, also known as rejection is just the right of another to say no. Their no is because a yes is not consistent with what they think is good for them at this point of time. Is rejection realy so bad? You can’t get anyone to say yes unless you are willing to take the risk that they will say no. When you don’t ask, the answer is always no. 2. It’s Nothing Personal

BEACONS OF BEAUTY BLESSING B: Beautiful life, beautiful love – we can express it all. L: Lap up the beauty and love all around and say thanks and give thanks for all you see, feel and what touches you. E: Exceptional beauty abounds – etch the bounty of beauty upon your mind and soul and let it stain you with goodness. S: Stains of beauty upon the soul are the best stains to have – stain it so much that your soul of beauty is recognized by all. S: See the beauty in all situations because in 99 per cent of situations there is some beauty.

Having good interpersonal communication skill is a combination of being able to say what you mean clearly and concisely, and being able to take on board other people’s opinions and adapt what you say accordingly, as well as making them feel they can speak freely. To do that, you’ve got to be aware of your own role in the conversation and be able to manage your own attitudes and emotions so that the conversation fulfills the agenda of everyone involved and does not get heated

Cancer daily horoscope reveals that a relationship between a Cancer and an Arian can work well in business. An Arian possesses intuitive insight while a Cancer is very strong at financial awareness and this can be profitable. Yet, it is difficult for a cancer to get along with an Aries personality. An Aries is highly energetic and extrovert while Cancer prefers calmness. Aries is self-centric and innovative while a cancer looks for approval from others and they are self-defen

Language: The Key that Opens or Closes that Important Door What prevents people from using their native language or secondary languages confidently comes down to seven traps that most people fall into. Language is one of the things that sets us apart as beings, one of the things that essentially defines us as humans. When language is used well it can elicit very deep feeling in others, motivate others to action and define the nature of our relationships. Sometimes in poetry

What exactly is laughter and why do people laugh? Well for starters laughter is the physical expression of happiness. It is natural to smile and laugh when one is happy. In a world that is often filled with sadness and disappointment laughter seems to many a foreign emotion. The archaic and monotonous world has taken away the natural process that is laughter and replaced it with modes of constant stress and a complete detachment from what is true. If you but record how often

Team building is an abstract concept for many people. I talk with a lot of leaders who have a general idea about what team building is and that it might help their workplace in some way but, when it comes to actually designing and implementing an ongoing program, they have trouble envisioning how it fits with their other priorities.

We live in a world that is ever changing and evolving into a faster and faster pace. Consequently, our response time to information that is presented to us has become more immediate. Such a scenario makes it difficult to both truly listen and to truly be heard. People have become accustomed to not spending the time to cultivate this crucial communication skill. The results of neglecting mastering the skill of listening can be devastating to the significant relationships we h

Since English is widely used in all the countries across the globe – every student, employee and businessmen aspire and dream to improve their English Speaking Skills. Many resources are available to the learners or aspirants if they really wish to develop themselves as good speakers of English language. What is expected from a learner is – he should have more interest, enthusiasm and above all strong passion towards English Language Speaking. By following the below mentioned steps, a learner can naturally and effortlessly improve his English speaking skills:

A first date is an important step in the process of interacting romantically with another person. And good conversation is the fundamental ingredient to a good date. You may have been led to believe that the key to dating success is to look good or be famous or have lots of money. It is true that these factors do play a role, but it is a minute one in comparison with the role of good conversation skills.

The scene is familiar. Two or more amazing people who are dedicated to furthering the wonderful work our nonprofit conducts are actively in conflict. It starts with a perceived slight, follows with silent anger, gradually simmers into personal jabs and eventually escalates into outright confrontation. Well-meaning leaders and managers find themselves mediating a situation they do not have the tools to resolve. The conflict goes unresolved, ebbing and flowing between moderate calm and outright explosion.

1. Fear is natural It is natural to have some fears, so face your fears and consider whether your fear has a good source or is actually irrational (a fear that we should dismiss or conquer). How to be fearless is one of the hardest things for most people to do. Recognizing and facing the fear is the first step you should take. Many people are fearful about wearing the hijab. Here are some thoughts about fear in general and about the hijab (head covering) and conservative clothes in particular. The points here will help you to be fearless and more successful. 2. The Fear that Killsr

In today’s work world many generations are employed at the same company. There are often biases and assumptions people have which can create overwhelming conflict that ultimately damages working relationships. “Most intergenerational conflict shares a common point of origin: the issue of clout "who has it- who wants it.” People need to work together and utilize everyone’s strengths in order to produce the best product or service. nnThere has been a gre

SUCCESS WAITING TO HAPPEN There is a proverb that gives a warning: This is an accident waiting to happen. A dangerous situation has been created and it is inevitable that an accident will happen, sooner or later. Let’s reverse this idea and let us do all the things that will lead on to success. In other words, this is success waiting to happen. Very soon you will be successful or more successful.

POT OF GOLD A most glorious rainbow brightened up the Singapore skyline as the sunset. Students I was teaching wanted to stop and enjoy the rare sighting of the beautiful hues cascading between the skyscrapers. Exclamations of this is so lucky and rainbows mean good luck delighted the class and it took a good 10 minutes before we resumed again. NO PIE IN THE SKYr

There is a popular opinion, that humor has no rules and scientific approach cannot be applied to it. That is not true. The truth is, that since the creation of a comedy itself, writers tried to find, what causes people’s laughter and actually did quite a progress in this area. Today we have a lot of information about it. There are numerous lists of how to create a good joke. In this article You’ll find information about ways of creating comical effect. This knowledge will

If you want to be more productive and increase sales, try listening. It's a fact that people just don't listen well. In this culture we have a saying. "The squeaky wheel gets the grease." Think about a typical business meeting. Step into any meeting and you will see members vying for air time. ...

Speaking English effectively and fluently is a most significant skill that everyone should possess in the present competitive world. To remain successful in any filed English speaking is an inevitable aspect that one cannot escape. While speaking English with someone a learner may/will face different problems due to these he/she cannot become a fluent speaker of English.

These days, the English language is being used as a secondary or second language by many non-native speakers around the world. Since English has gone on to become the language of choice for communication between the people of different countries, it is a good decision to learn English as a second language. The primary benefit of English language is that it is easy to learn. It is made easier if you're able to find proper resources to learn English. When you are developing Eng

For years I’ve studied management and leadership theories. Everyone says basically the same thing. Managers manage and leaders lead. Everyone wants to do the same thing— lead and not manage. In thinking about this conundrum while talking with an executive client, it occurred to me that good leaders are also good managers. In other words, it’s not a question of either managing or leading; it’s a question of doing both and doing them at the right time.

Let’s talk performance! This isn’t usually at the top of your to-do list. The proper planning, time and energy involved is stressful, for you and your staff. In this anxiety-ridden environment, it’s no wonder we make mistakes! The problem is that we don’t communicate performance successes and improvements often enough. Fundamentally, feedback is a tool that helps us celebrate successes and improve strengths. Sharing your point of view gives others insight and an advantage on

Make marriage a paradise – here’s how. MARITAL UNIVERSE When you marry you get more than a spouse – you actually get a whole world. THE BLESSINGS OF MARRIAGE Partner, companion and best friend are the three top blessings you get when you marry. SHARING YOUR LIFE Joys and sorrows, successes and failures, dreams and fears – all moments big and small are there for sharing. Joys, successes and dreams will be sweeter for the share. Failure, fear and sorrow are soothed and solved when shared. CARINGr

Often, as leaders within an organization, you are asked to lead a team of people in a certain direction and you do so to the best of your abilities. But then, you get a call from the powers that be requesting that you change the direction your team is headed and to do it quickly. This can be a ...

Excerpts from a free flowing dialogue with Pavan Choudary, CEO of VYGON Pharma, a French Multinational in India. Pavan has been widely interviewed in Media as a Coach and a Wisdom Guru. A clear vision with a good value system creates the right environment for breakthrough performance. Success ...

What is the value of LinkedIn over Facebook in business? Is there a difference? When do you use one or the other or both? In writing our book, The New Handshake: Sales Meets Social Media, Barb Giamanco and I discovered that some businesses prefer LinkedIn; some prefer Facebook and some use neither. We decided to take a look at the two platforms to help you distinguish which is best for you. As we’ve stated many times in the book, the ultimate decision about which social network to use lies with your company culture, goals and customer.

What happens if you're in a conversation or a conflict and the other person is out of control? How do you manage their strong emotional energy, especially when it's forcefully directed at you? It takes courage to engage in conflict conversations, especially if prior experience produced outcomes ...

Remember these four words and see if you can recall them by the time you finish reading this article: apple, penny, key, admire. Have you ever noticed that as you get older, time just seems to fly by? Time doesn’t speed up as we age, but this perception is a result of your ageing brain and the loss of neural connections. In other words your memory, or lack of it, plays a huge part in your perception of time passing quickly. Use it or lose it

Less is More Fill in the blank: I wish I had more _________________. What comes to mind: money? time? energy? stuff? As I write these words I am on Day 18 of a 21 day cleanse. Nine of those days were limited to fruit smoothies, vegetable juice, and an occasional herbal tea (or less). One of the fundamental concepts of this cleanse is by giving your body less to digest, it gives more energy for healing. Personally, I have found a sense of freedom in this self-imposed limitation. There can be tremendous power in less. Less is more.

Take a moment right now to think of a few foods you particularly disliked when you were younger but now enjoy as an adult. For me there was brussel sprouts, broccoli, spinach and eggplant. As a child I was required to eat these foods because they were “good for me.” I certainly would not have eaten them if I did not have to. I now choose to eat them and I enjoy them (except for eggplant- I still dislike eggplant). As far as I know brussel sprouts have not changed much in the last 30 years; what changed was my perspective.

REAL REALITY I like teaching IELTS (International English Language Testing System) because we deal with current events and practical issues. I also like it because it is a test of English where every aspect of life is analyzed from the point of view of past, present and future. This is a wonderful opportunity to think about how far we have come as a civilization and how far we may progress. WHAT IS YOUR FUTURE?

Early Environmentr It is the dream of many Pakistanis to be doctors, engineers and accountants, a similar dream of legions across the Indian Subcontinent. Faizan Largari was no different – he dreamed of accountancy, but Muhammad Nasrullah was fascinated by the idea that you could create something out of nothing and dreamed of being a great inventor. Lego sets and science books purchased by his father fueled make-believe into reality.

Several years ago, I read the story of how the term “reaching for the brass ring” originated. This phrase has always symbolized striving for, and achieving, one’s goals. The carousels of long ago were huge circular wooden platforms with hand-carved, brightly painted panels and beautiful wooden ponies that bobbed up and down on thick, shiny brass poles to the sound of calliope music. Children were so excited for the opportunity to reach out and grab a fist-sized metal ring from a dispenser suspended just outside and above the carousel. Most of the time, they would get a black ring.

Your children are your legacy. If you want them to be happy in life, then it's important for them to have social confidence, so they can make friends and build great relationships. Here's how to help them achieve this. Many children grow up lacking social confidence. The environment they grow up in, the people they interact with and the messages they get from the media often encourage them to see themselves in a poor light and this makes them lack social confidence.

Change is inevitable, but not many managers handle it well. One framework that is recommended for managing change is the "Bridges Transition Model." It suggests that change and transition are two different things. Change is a situation in which something transforms. Transition, in contrast, is the inner process that people experience as they come to terms with a change. The Bridges Transition Model breaks transitions down into three phases: an ending, a neutral zone, and a new beginning. These phases have the following characteristics:

Do you have ADD? Even if you've never been diagnosed, you may suffer from the following symptoms: * inattention to details * commonly misplacing/losing things * forgetfulness * being easily distracted. If this sounds like you or someone you love, how do you focus your brain to clearly communicate what's important to you? How do you get your loved one to really pay attention? Meditation may be the key.

Why are we so resistant to change? As I loaded up my dogs this morning to take them to the vet for their annual physicals, I wondered why they were panting their heads off and their bodies were shaking from head to foot. Dogs, like people, are accustomed to routine. When I loaded them in the car, that was contrary to their daily routine. I had moved them out of their comfort zones. We, too, get nervous when we are faced with change. Many of us choose to stay in bad marriages or in horrible jobs rather than choose a new course. Yet, it’s change that keeps us alive and vital.

A customer breaks his word, chews out someone on your staff or keeps calling you in the middle of the night. What do you do? Do you shrug it off, remembering the customer is always right? When looking at sticky situations with clients, we sometimes decide to put our heads in the sand. Maybe those clients are a bit difficult to work with, but they bring us lots of business, right? Is the business they bring us really worth the trouble? Are valued employees deserting you while you keep that pesky client?

How do you express your anger? I once had a woman in one of my workshops who said, “I never get angry.” Can you imagine that? How can we go through life and never feel anger. Anger is a part of the passion of living. There is nothing wrong with anger. What is wrong is when we pass our anger on to someone else. What is wrong is when we blame our angry feelings on ourselves or others. What is wrong is when we channel our anger in the wrong place. So, what can we do when we feel that nasty heat rise inside us?

It is known to everyone in the industry these days that after the economic disturbances, IT hiring managers are extensively looking for the right skills along with industry experience. The meaning of right skills here is that they are especially looking for the hands-on experience along with the IT certification. As the hiring market has opened after a long slumber the competition has become even fiercer and to keep your edge definitely require IT certifications. rnIn this co

“You may find yourself living in a shotgun shackr You may find yourself in another part of the worldr You may find yourself behind the wheel of a large automobiler You may find yourself in a beautiful house with a beautiful wifer You may ask yourself, well how did I get here?”rn-The Talking Heads, Once in a Lifetime The Ripple Effectr By Doug Grady

LOVE OF LEARNINGrnB: Blessed with the love of learning is to be blessed with the a life-force that is the essence of life. L: Learning to love learning is the secret for a fulfilled and blessed life. Life-long learning is essential to keep up with inevitable changes and is the way to keep ahead of the competition. E: Engender Enthusiasm, Enjoyment and Excitement for learning, which will transform even the dullest task into something that is engaging and energizing.

When you’re in school, there are lots of opportunities to meet new people and make friends. You just need to know what these opportunities are and how to use them. The best thing about school is that it’s a social environment. It may have the primary purpose of educating young individuals, but it also creates a context where many social interactions happen and there are lots of possibilities to meet other students.

The easy and cheap communication on the international level is the indispensable need in current scenario of globalization. Due to the liberalization policies of several countries, the distances between them are consistently on the decrease. Be it culture, tourism, education, trade, worldwide nations are coming closer to each other day by day. Internet has paved the way for cheap international calls. Now, you can talk to your near and dear ones all around the world. For the s

Why is a USP important? USP of your company is the most fundamental marketing project that must be completed in order to grow the business, and is the key to implementing an effective marketing plan. Before you can complete it, it is important for you to understand the importance of this concept. What was the driving force behind you getting into business? Generally speaking it is the passion you feel for some aspect of the business that causes you to stay in business.

The sharpest decline in billings, in 2009, occurred. Billings declined 7.5%, now that’s the sharpest decline since 1944! And cracks are starting to appear in the already complex relationship betwee Agencies and Clients. Everybody appears to be getting in everybody else’s business, which is confusing for Clients and creates new competition for Agencies. One problem is compensation. Go back 10, 15 years ago and people knew how to pay a traditional Agency, but now it’s very hard. What do you pay to get someone to set up a Facebook page?

HIGH DIVORCE RATE In some countries the divorce rate has gone beyond the 50 per cent mark. What has happened? What should have been living happily ever after has turned into a complete disaster. PEOPLE ARE RUNNING SCARED Droves of people are now too scared to marry and adultery and fornication have become widespread and socially normal. IS MARRIAGE THAT COMPLICATED? THAT DIFFICULT? Is marriage as complicated as modern society makes it seem? CONCEPTION OF MARRIAGEr

Have you been playing “phone tag?” You know the routine: you call and leave a message, the other party returns your call and leaves you a message, and on and on. By the time you actually speak with the person you were trying to reach, you’ve left two or three messages.nnDon’t despair! Use each message to give the listener another opportunity to see that you are the trusted advisor that he/she wants on his side.nnWith those recorded messages, the party on the other lin

THE BLESSING OF FRIENDSHIP B: Blessed beyond compare are we when we have beautiful friends. Beside me, I feel so blessed, loved and cared for. Friends certainly bless our lives and are a blessing. L: Loving thoughts are all I feel for my friends. Loving ways are the hallmarks of great friendships. Loyal friends are worth more than apples of gold and silver. E: Endearing qualities are produced when two friends express their friendship and love for each other. S: Super blessed are we when we find our friend soulmates.r

In my second year in the insurance business I set a couple of records while going for the coveted President's ring. At one point my closing ratio was over 90%. It seemed almost effortless at times. I felt at one with my work, my prospects, and my clients. I was extremely focused and energized, but felt at the same time a sense of calm and control. I was on a roll, on fire, unstoppable, kicking butt and taking names, I was... IN THE ZONE