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It is Friday afternoon and you call John Thompson in to your office. You have had numerous talks with him but today is the one you dread. Today you need to tell him he is fired. This is quite possibly the worst part of your job; the part that stresses you out the most. And you just think, ... Views: 973
A manager recently asked me, "My back-up person is incredible. When she retires -- which she's eligible do at any moment -- we'll be in big trouble. My problem is: How do I train someone else to do her job, without taking responsibilities away from her? I don't want to hurt her feelings and make ... Views: 987
A client was experiencing some employee performance issues and asked us to present training to their managers on a new employee performance evaluation form. Terrific. However, they weren't thrilled when I told them that the training should only focus about 10 percent of the time on the actual ... Views: 853
By taking the time to gain new insights into ourselves and our business, we create an opportunity to see things in a different light – to truly see things as they are. Once we do that, we can much better determine whether we need to take a new and better approach to building our business ... Views: 906
We recently started a six-month leadership training program with a new client. The participants are accepted into the program only after they have been nominated by someone at or above their position in the company, and they have successfully passed the program's interview process.
This ... Views: 873
I know an insurance agent in my area who, every time we run into one another, asks me if I have any good ideas as to how to find new clients without actually having to talk to people. This guy is in the wrong business. He needs to re-evaluate his life and decide to either change his attitude or ... Views: 863
To be successful in managing employees you have to build a repertoire of skills to motivate employees. Creating a strong working relationship with each of your team members occurs when you increase trust with each member of your team.
A team is a group of people, each one influencing the ... Views: 2289
You're a manager and don't have the time to do the all of the recruiting for your open position, so you rely on other people to help you in your talent search. Whether you depend on your Human Resources Department or outside recruiters to find the right candidates, it's important to know what ... Views: 1375
A number of years ago, Holiday Inn built an advertising campaign around the slogan "The best surprise is NO surprise!" That slogan would also make good advice today to managers when it comes to giving performance reviews.
Few managers enjoy giving performance reviews. Why? There seems to be ... Views: 3667
Year after year our company runs an associate survey. Year after year the same items score low: relationship between compensation and productivity, retention of the best associates and associate motivation via reward programs. If your company (whether large or small) is struggling with similar ... Views: 1627
Employee retention is a hot topic. Every employer knows it's terribly expensive, time consuming, and disruptive to operations to repeatedly recruit, hire, train, and then lose employees. There are many reasons employees leave their jobs. However, time and again, employees leave because of ... Views: 4701
When you have a home business, there are many things that you are going to want to think about. One of the things that you should always think about with your business, whether you run it from home or from somewhere else, is that you are going to want to try to have a business that is going to ... Views: 774
The answer is “No”.
Let me clarify that. I don’t believe we can change our true destiny – that is, the destiny we secretly know to be true - for the truth is the truth. But we can and should change that “destiny” or fate that we have resigned ourselves to accept. You see, that “destiny” isn’t ... Views: 1293
The other evening I was out having a cigar and a beverage. While sitting around a fire pit (an outdoor wood fire), I overheard an interesting conversation. [We were all sitting and standing pretty close to one another and this group was talking fairly loudly, so one couldn’t help but hear.] This ... Views: 1055
Nowadays, people work in global offices with colleagues from different worldviews, religions and attitudes. It is important to be aware of cultural differences and how they affect team dynamics, communication and management style. Multi-cultural workplaces also offer a wealth of new experience ... Views: 1265
Six points have been recognized as the essence of good management. Keep these techniques in mind while developing a stronger working relationship with your employees.
1. An effective boss builds an atmosphere of open communication. Open communication is a major factor in employee satisfaction. ... Views: 1862
We've all had this experience at least once in our professional lives: We've held off firing an employee because we didn't want to be mean. We didn't want to hurt the person's feelings, cause more disruption in his or her personal life, or we simply didn't want to have that difficult ... Views: 601
You are reading this because you’re in a position of leadership. You may have some people working for you who are not quite cutting it. So, you have three options: live with them, get rid them, or help them. Said differently, you can surrender and do nothing, you can “manage” ... Views: 2318
To be a leader you need to make the right choices. In our lives if you stop to think about it we always have at the minimum of two choices in everything we do. Back in school we learned of Newton’s physical law, the law states that with every action there is an equal and opposite reaction and ... Views: 1331
For the last 25 years, I have been a Manager and one thing as a manager you must master is: Getting Things Done. Even more important getting things done through others, i.e. staff members.
As a manager you have to be there for your staff. You have to be available, supportive; advising, ... Views: 1524
I totally believe if you want to improve a certain skill then you should model yourself on someone who already has had success in that skill.
I am a huge lover of self-development especially management and leadership, and a few months ago I became aware of a book by a guy called Allan Leighton. ... Views: 2133
Remember the times you have been a member of an audience. It could be on a course, at a team meeting or on a night out. Which ones do you remember? The really great ones and, maybe the really bad ones.
Why?
It may be because you remember the presenters / speakers being dynamic, engaging, and ... Views: 1414
Why is it difficult to communicate ‘bad news’?
And when I say ‘bad news’ I mean in the context of ‘things not going to plan’.
Article:
Why is it difficult to communicate ‘bad news’?
And when I say ‘bad news’ I mean in the context ... Views: 1745
So you know what you want and you have all these good intentions, right? Lose weight, gain weight, stop smoking, start exercising, get a new job, earn more, find a partner….
Gain weight?
Yes, that’s right gain weight. Anyone know someone who would like to gain weight? I do. My wife. ... Views: 1671
Successful people master delegation, while mediocre performers desperately hang on to tasks which are important but better left to administrative experts. Being clear as to how you’d be more productive if you had the time is key to getting motivated about delegating. You are where you are ... Views: 1365
“My assistant Sid is making me crazy!” Jim, the Executive Manager, rubbed his temples in exasperation. “The glaring errors in his reports just get worse and worse. It’s been almost seven months since I hired Sid. When is he going to get the hang of this?”
I asked, “Have you taken Sid aside ... Views: 1420
As managers we need to make certain all the people we want to motivate understand the role of thought in life. There is nothing more important.
Consider this exchange:
A: I'm depressed
B: You just think you're depressed
A: Same thing... it feels like the same thing.
B: It feels like the same ... Views: 1240
Why Is It So Hard To Talk About The Elephant In The Room?
By
Bill Cottringer
“Two cows were talking in a pasture. One says to the other, “Are you worried about catching mad cow disease?” “No” said the other, I am an elephant.” ~Bad joke.
A work colleague of mine, Bob Bennett, is quick to ... Views: 1023
The ability to motivate others well flows from the importance that we attach to the concept of today.
What can we do TODAY?
John Wooden was the most successful college basketball coach of all time. His UCLA teams won 10 national championships in a 12 year time span. Wooden created a major ... Views: 1190
Effective delegation can be a springboard that launches your success to new heights. Successful
people master delegation, while mediocre performers desperately hang on to tasks which are
important but better left to administrative experts. Over the years, I’ve found that often people ... Views: 1114
Time is of the essence, especially when you’re part of an organization. If you forget to submit your year-long goals and plans on time, or when you just simply wait for work, you will be affecting not only your job but also of someone else’s. Moreover, you’re wasting ... Views: 796
Etching provides a permanent message on an in-process or finished component like many inventions of recent times, lasers were conceived in a laboratory. Virtually all materials can be laser engraved or laser marked. With advanced software you can laser engrave practically anything including Bar ... Views: 1005
Project management is one of the essential processes of an organization for the simple reason that it answers a lot of your questions and adds order to the company. With this, project management training is important to ensure that you have the right skills and knowledge when it comes to doing ... Views: 898
Someone has weeded through hundreds of resumes to come up with a short list of candidates that potentially meet the requirements of the position. Now it’s time to interview the candidates.
The interviewing process entails several internal and external components, yet there is one aspect of ... Views: 1426
When you are thinking of running a company—or, better yet, people—it is essential that you can undergo a management course. This is so you will not only be equipped with the right amount of knowledge but also skills to manage your team properly. However, it is also essential that you ... Views: 823
The facts surrounding someone’s past give us an idea of where they’re coming from. However, their feelings and thoughts about their past experiences can offer a better insight into their make up. Some questions will be oriented towards clarifying past experiences and decisions; others are ... Views: 923
In modern day business scenario the business always try to diversify their resources into profitable areas; accordingly the progression plans are chalked out. The risk at any step of business progression means pitfalls and losses. In order to avoid the failure often these business managements ... Views: 6407
The three top issues that I seem to work with my executive clients on are Effective Recruiting, Maximizing Production and Time Management. Today I’d like to share some thoughts on how to better identify candidates that are more likely to succeed in our business.
Have you ever brought someone ... Views: 991
The only real measure of business leadership is results. This requires the ability to act boldly with no guarantees of success. The greatest obstacle to overcome is fear of the unknown.
The Key to Confidence
Most fear however, is rooted in ignorance. The more knowledge or skill you have in any ... Views: 2870
What's one question that all managers face in managing employees:
…can I make mistakes with my employees and still be effective in managing them?
Note: Some mistakes are illegal…become familiar with the federal and state employment laws.
The mistakes I’m talking about are human in ... Views: 1418
This is a story, about a business owner who wasn't doing very well in business at all. She had no business plan, no marketing plan written down, but had heard, quite a bit, how creating one would help.
So she moved 3000 miles from "home" and three months later, came across an all day One Page ... Views: 1153
In general, a Virtual Assistant (VA) is someone who performs administrative tasks away from the office of their clients. A VA is the modern day version of the executive assistant or personal assistant.
A VA is usually not an employee, which comes in very handy for many home business owners. If ... Views: 1166
21 Lessons small business owners everywhere can learn from the untimely death of an 85 year old, profitable till year 84 company.
On May 29, 2008 Bear Stearns turned itself into history. It is also part of her-story — mine. Back in 1976, I was recommended to work at the Bear, never thought I’d ... Views: 1220
Rate the state of your business over the past 12 months.
Rating System N/A= Not Available 1 = disaster 3= average 5 = brilliantly successful
_________ Business Plan/Written Goals
_________ Business Tracking System
_________ Daily Game Plan
_________ Business Plan ... Views: 1180
Face it: The generation gap these days is more like a canyon. People under 30 and people over 40 do not see eye to eye! The over-40 crowd wonders why the 25-year-old wants to be promoted to manager during his first week of employment (and leave at 4:55 p.m. daily). Meanwhile, the under-30 group ... Views: 811
In order to generate ideas, you first need to have a goal. A goal of what you want to achieve. This goal can be anything like losing weight, getting promoted, getting a salary increase, buying a new car, anything you really want to accomplish.
Simple Ways
There is a very simple way of doing ... Views: 1642
Organisations depend on both management and their staff to become successful. Happy workers who enjoy their jobs and are rewarded for their efforts are most beneficial to the company, wanting to go that extra mile and work harder.
Happy, satisfied staff work better and are more attentive to ... Views: 1802
One of the individuals I conducted an interview with was Robert Ashton. Robert is one of the UK’s best selling authors in both the business and entrepreneurial world. His book 'The Entrepreneur's Book of Checklists' is consistently the UK's third best selling practical business guide. ... Views: 1688
Is your home office a help or a hinderance to your success? Lets be perfectly honest! Take a good look around your work space right now. Now, imagine this: the person you most admire in your industry as a leader or trainer, or better yet, the person you would most like to attract to your ... Views: 813
If you were to join the James Dyson Company, within your first week, if not first day, you will build a vacuum cleaner. This is whether you are an accountant, call centre operator and or any other job at Dyson’s.
It is a great idea.
Knowing and finding out the about the core of the ... Views: 1557