Articles directory

Communication Skills and Training Articles

Browse public articles for Communication Skills and Training.

Topic overview

Official Guide for Communication Skills and Training

Joseph Riggio

Joseph Riggio is the Official SelfGrowth Guide for Communication Skills and Training.

Search all public Communication Skills and Training content. Filters and sorting do not require an account.

Communication Skills and Training

2,777 articles in Communication Skills and Training

Search or sort the general results below.

SortRecommendedRecentPopularRated
Article
Forty Conversation Starters

Forty Conversation Starters Let’s face it, no matter how good a conversation is going, sometimes you’ll get stuck and run out of things to say. This can be especially hard if the person you’re speaking with isn’t keeping up their end of the conversation. Sometimes is seems you have little in common, no shared interests, and no reason to continue speaking with each other. This is usually not the case; some people just need a little kick-start to keep the ball rolling.

7,933 views
Read article →
Article
How to End a Toxic Friendship

Sometimes, the best thing you can do with a friendship is to end it. Unfortunately, most toxic friendships are not easy to end, and you need the proper tools to fruitfully do so. Every once in a while you may realize that you’re in a toxic relationships with another person. The relationship is dishonest, manipulative, anxiety producing and unfulfilling. In this case, it’s time to consider ending it.

7,514 views
Read article →
Article
The Best Careers for Shy People

Shy people often struggle with achieving success in the workplace. This frequently happens because they choose bad careers for them. Fortunately, it can be solved or avoided. Due to the fact that they’re not very comfortable dealing with people, shy individuals need to pay special attention to the careers they choose. A shy person can be highly productive and successful, but they need to pick their career field wisely.

7,344 views
Read article →
Article
How to Project a Better Public Image?

Nowadays people do not buy products or services because of their quality or price. In fact, they don’t even buy the product itself! How many times have you bought a product just by looking at it, having heard something good about it, or even having seen it on TV? This means that the product itself and the benefit we will gain from its use are the least important factors of the purchase.

7,261 views
Read article →
Article
How to Handle Conflict

For many of us, every day is a struggle to avoid conflict. Yet avoidance is practically impossible since the core characteristics, ideas and beliefs of each individual often conflict with our own. Differences of opinion, competitive zeal, and misinterpretations, among other factors, can all ...

7,088 views
Read article →
Article
***Are We a Civil Society?

Sometimes I think the entire world is crazy. So much that takes place in society seems to be counter-productive to healthy human development. I remember when I graduated from college with a degree in early childhood development. A major study had just been completed that examined the effect of violence on television to violence in the streets. The result was that there was a clear connection. You cannot imagine how excited I was to hear that because I expected the programming on television to change. After all as a society we talk about family values and living righteous lives, right?

7,069 views
Read article →
Article
HEALTH WEALTH SUCCESS BLESSINGS: May you be blessed with Health, Wealth, Success

HEALTH B: Blessing your health and the health of your loved ones and all humanity is one of the best things you can do. Not only will you feel better doing this, you will make a positive contribution to your well-being and those around you. L: Lazing away the weekend is well-deserved downtime to rejuvenate for the week ahead. E: Early to bed and early to rise is some of the best health advice you can live by. Adequate rest and sleep has a positive impact on your health, while inadequate sleep has a detrimental effect. Honor your mind and body by giving it all the sleep it needs.

6,887 views
Read article →
Article
By SelfGrowth Contributor
Active Listening: Turning Customer Service into customer satisfaction

Typically, communication skills training is focused around improving our speaking and presentation skills, but improving how we listen to information is just as important. Listening plays a major part in effective communication, how we listen and what we choose to listen to has a big impact on what we do with any information which is conveyed to us. Studies have shown that on average we only absorb about 25-50% of what we hear during a conversation or presentation, meaning th

6,811 views
Read article →
Article
***The Gift of Stress

The Gift of Stressr Norma T. Hollis Have you ever considered that the stress you may be feeling is actually a gift that is priceless? When I speak to people about stress as a gift I receive the strangest looks. Most people seem to see stress as problem on top of problem. What I have found is that many things that we call stressful can be viewed as a gift with just a slight change in perspective.

6,670 views
Read article →
Article
How To Ensure Effective Communication In The Workplace

Communication sounds easy, doesn’t it? However, it can be very difficult, especially when we are dealing with people we don’t know very well. Not knowing someone well can mean you don’t always know how to speak with them. This can be the main problem in effective communication in the workplace. Coupled with that is the fact that often at work you are communicating for different reasons to those which you commonly deal with in other areas of life, and these bring with them th

6,611 views
Read article →
Article
By Jack Martin
Importance Of Communication Skills In Security Guard Jobs

Human beings are social animals meaning that people need to interact with one another in order to survive. This makes communication one of the basic things that must happen among humans. In every place or any job communication is necessary in order to allow efficiency and also allow mutual understanding among people. Security guards play a major role in ensuring the safety of the various places that they work. In order for them to work effectively and attain the goals of thei

6,589 views
Read article →
Article
5 Top Characteristics of Ineffective Leaders

I design and facilitate leadership training and have a unique opportunity to examine many kinds of leadership styles and approaches with many smart people. Over the years I've noticed a type of leadership that creates all kinds of workplace distress. It's an approach where a leader is so caught up in his or her own insecurities and limitations that he or she makes everyone else's life nearly impossible. This creates workplaces where people are unhappy and morale is low.

6,573 views
Read article →
Article
THE FIVE PILLARS OF ENGLISH

THE IMPORTANCE OF PILLARS Without pillars, buildings will never stand. They are the strong columns that are the supports for a building. In the English language there are five pillars. They are the building blocks and the key to fluency and exceptional ability in English. These five pillars are not all equal and are in order of importance. 1. CONTEXT IS ALLr

6,500 views
Read article →
Article
By Roger Smith
Importance of Arabic Language in Modern Era

Arabic language is one of the most popular language worldwide. It is a name which is applied to the descendants of the Classical Arabic language of the 6th century AD. This includes both the literary language and the spoken Arabic varieties. There are large numbers of languages all around the world. This article is all about the importance of Arabic language and ways to learn it. Arabic language is quiet attractive that people love to learn it and this is one of the reason th

6,484 views
Read article →
Article
***The Intelligence of Heart

Over the last several decades a lot of research has been uncovered about intelligence. Previous ideas that intelligence was strictly a brain activity have been tempered with new perspectives. Rather than our intelligence lying solely within our head, it has recently been found that there is an important intelligence that lies within our heart. And some circles believe that heart intelligence is more impactful than head intelligence.

6,451 views
Read article →
Article
How Personality Affects How You Handle Sticky Situations

To better understand the Say It Just Right (SIJR) Model, you must know more about the people you are “saying it” to before you apply it to sticky situations. If we faced cardboard people everyday, who always acted the same way, we could apply the SIJR Model right away. Unfortunately (some may say fortunately) people are different.

6,216 views
Read article →
Article
How to Charm at Job Interviews

Do you want to ace interviews and get the job of your dreams? Then you need to study and master the art and science of making a good impression at a job interview. There is nothing as powerful at a job interview as making a good impression. It is the single most important factor in making a recruiter or employer decide if you pass the interview or not. Your professional competencies often come second.

6,167 views
Read article →
Article
Why Needing To Be Liked Causes People To Not Like You

Many people seem to think that they need people to like them. The truth is that you don’t. All you need to is to like yourself. When you like yourself, and are comfortable in your own skin, it doesn’t matter if people like you or not. When you like yourself you are secure within yourself and this translates into attraction. People are more likely to like you. The opposite is also true: if you dislike yourself you are more likely to be needy and constantly seek affirmation fro

6,157 views
Read article →
Article
THE WORDS WE USE

Our words are beautiful, because they describe our feelings emotions and our thoughts (the way we communicate). God knew exactly what he was doing when he gave us the freedom to choose and create. Our words can also be the difference between night and day, right and wrong, or pleasure and ...Our words are beautiful, because they describe our feelings emotions and our thoughts (the way we communicate). God knew exactly what he was doing when he gave us the freedom to choose and create.

6,143 views
Read article →
Article
How to Manage Difficult Personalities in Your Meetings - A Few Facilitation Secrets

Manager Sherry Martin couldn’t stop thinking about her last team meeting as she walked down the hall towards her office. Her problem in a nutshell boiled down to three really difficult personalities that continually recurred on her team. These personalities were indeed a cancer not just infecting the team and its results but also spreading throughout the group and impacting the other team members as well. Let’s explore these common dysfunctional personalities and how to effectively manage them. • The Dominatorr We’ve all experienced “the dominator” in one way or another.

6,061 views
Read article →
Article
***The Voice of the Children

In my first career as an early childhood specialist I learned a lot about children and how they display their natural gifts and talents. The concept of natural gifts and talents was discussed somewhat in the classrooms of my early childhood education training however the true learning took place observing children in actual child care settings.

5,983 views
Read article →
Article
How to Handle Having Absolutely No Friends

Having no friends whatsoever can be tough. But things don’t have to be this way. You can meet new people and make friends no matter who you are and how you are. The best thing about a social life is that it can be build from scratch. You could have absolutely no friends at this point and end up having lots of friends and a rich social life in a few months from now. All you need to do is implement a good social strategy.

5,956 views
Read article →
Article
How To Be Confident In Talking To People? The Answer Is One Little Word.

Copyright ® 2007 W. Paul Barton So you want to be confident in talking to people -- dates, people you want to meet, anyone. If I were a $150 per hour consultant (which I am) I might make a lot of money helping you do that. But, since the answer is just one word -- only 7 little letters, in fact -- I'm going to give you a chance to save some money by guessing the answer yourself. The answer is the same whether you want to become confident at riding a bike, learning to swim or talking to someone new. Did you guess it?

5,905 views
Read article →
Article
How to get out of a Sales Slump- the 4 "R"s

“You’re ridin’ high in April, shot down in May.” –Frank Sinatra If you are reading this you are likely in one now currently or are remembering a time when you were. The dreaded sales slump. It happens- even to the best of us. Sales can be a hero to zero business. The highs can be heavenly while the lows are at best bearable. When you find yourself in one, consider the 4 “R”s.

5,802 views
Read article →
Article
***The Eyes of Authenticity

I’m learning that authenticity is in the eyes of the authentic. I have spent the last four years focusing on authenticity as I see it from the American perspective. In my view there’s a great need to help people see themselves and each other from the nine dimensions of authenticity and how we can ‘tweak’ our lives to step into our true selves. It’s been the focus of my work with the nine dimensions of authenticity.

5,792 views
Read article →
Article
Two brothers love each other more than they love themselves. The ultimate love story

The true essence of love – when we want something as good or better than we wish for ourselves. TWO PEAS IN A POD Two brothers were orphaned when they were youngsters. They were farmers and worked together on their family farm. Years later the elder brother married and had a family with two children. The other remained single. SHARING UP THE DIDLUM CLUB Working hard together, they shared the fruits of their labour equally. THINK BEFORE ACTINGr

5,686 views
Read article →
Article
IS MARRIAGE A NATURAL STATE?

WHAT DO DIVORCE RATES SAY ABOUT MARRIAGE? We have all heard about the high rates of divorce in the West and we have also heard about how people are increasingly shunning marriage in the UK and US, opting instead for living together or singledom. Are soaring divorce rates indicative of an out-of-date institution that is totally irrelevant in modern times? They are definitely indicative of the fact that people are not prepared to continue a marriage and want out! NATURAL versus UNNATURALr

5,653 views
Read article →
Article
Focus On The Little Things

Chuck Noll, the four-time Super Bowl-winning football coach, once told his players, “Champions are champions not because they do anything extraordinary but because they do the ordinary things better than anyone else.” This is certainly an extension of Wooden’s preparation philosophy. You can’t ...

5,645 views
Read article →
Article
Blissful Blessings: May you be blessed with friends, smiles and all the blessings of the universe.

THE BLESSING OF FRIENDSHIP B: Blessed beyond compare are we when we have beautiful friends. Beside me, I feel so blessed, loved and cared for. Friends certainly bless our lives and are a blessing. L: Loving thoughts are all I feel for my friends. Loving ways are the hallmarks of great friendships. Loyal friends are worth more than apples of gold and silver. E: Endearing qualities are produced when two friends express their friendship and love for each other. S: Super blessed are we when we find our friend soulmates.r

5,615 views
Read article →
Article
DRAWING LUCK TO YOU: Five sure-fire ways to be luckier

LUCKY BREAKS Luck may or may not be a random thing: Some people are just plain luckier than others period. However, for all of us, we can increase the amount of luck in our lives. FIVE MENTAL APPROACHES TO BE MORE LUCKY 1. If you want to be more lucky, you have to believe that there is such a thing as luck, especially good luck. 2. You must want to be lucky, if you want to experience more luck. 3. To be more lucky, appreciate that the good things in your life are the result of luck and blessings.

5,615 views
Read article →
Article
By Ellen Wagner
Feel Invisible and Ignored at Work? Learn How To Be Seen and Heard!

Do your friends and colleagues interrupt you? When you make a suggestion at work is it ignored; but later someone says the same thing, and the boss thinks it's a great idea. Do you sometimes feel you are invisible and not getting the attention and respect you deserve? All of us feel like this at one time or another. Relax – here are easy steps you can take to ensure that you are always Seen and Heard! Sometimes all you have to do is pay attention to your nonverbal cues. Non

5,550 views
Read article →
Article
By Meghan Belnap
6 Traits Every Good Business Leader Should Emulate

A business leader must possess a variety of skills to carry out tasks in an efficient and effective manner. Most renowned business leaders have possessed a number of personal qualities that have aided them in their success. These qualities are worth emulating and can be helpful for any person who in charge of getting others to implement their ideas. Character Effective leaders must possess personal qualities that make people look up to them and make them want to follow them.

5,415 views
Read article →
Article
By Royane Real
How Talk Show Hosts Can Boost Your Conversation Skills

Do you want to improve your conversation skills? One good way to pick up tips on making conversation is easily available to you every day. If you want to learn how to be a good conversationalist, a really useful place to start is by watching television! Not just any television shows - you can learn a lot about how to have successful conversations by watching talk shows. The people who act as hosts and interviewers on these programs tend to have extremely good conversation ski

5,401 views
Read article →
Article
Making Friends in Another Country

Making friends in another country can be a challenge, especially if you don’t know anybody at first. This article details the most effective ways to pull it off smoothly. Today, it’s very common to end up studying, working, living or traveling in another country. If at first you don’t know anybody else there, meeting new people and making new friends can seem like a challenge.

5,282 views
Read article →
Article
Are you taking things personally in your relationships?

Many clients I work with take things in their lives and relationships personally. When I first introduce the concept that many things they think are personal really are not personal, I hear responses such as: "How could I not take it personally? I am the one being rejected!" "It's not someone else she's angry with, it is me so how is that not personal?"

5,188 views
Read article →
Article
The Awareness Continuum: A Tool to Aid Clear Communication

Good communication is of fundamental importance in intimatenrelationships. The ability to accurately differentiate betweent he internal experiences of feeling, thought and sensation is basic to this process. The astonishing diversity of the English language allows many opportunities for misunderstanding. One example of this lack of precision is how the word "feel" can be used to express a number of quite different internal experiences. It can refer to emotion -- "I feel ups

5,157 views
Read article →
Article
By Rosemary Rein, PhD.
The 8 P's of Persuasive Presentations

Apple CEO Steve Jobs knows all about the Power of Persuasive Presentations! I recently delivered a program on “Executive Communications” to an International Chapter of the YPO (The Young President’s Organization). There are two major job responsibilities of a CEO. One is Chief Strategist. The other is Chief Story Teller.nnJust look at Apple’s Steve Jobs, who excels at both. Considering that many people would rather die than speak in public, including C

5,122 views
Read article →
Article
How to Give Compliments that Attract People to You

"I can live for two months on a good compliment." n- Mark TwainnnWhen you make people feel good about themselves, they're more likely to want to be in your company. Paying a compliment is a verbal gift; it’s an expression of praise, approval and encouragement that is meant to acknowledge an attribute, quality, ability or any number of good characteristics of another person. Giving a compliment focuses your attention on another person and that makes them feel good. nnIt's ea

5,098 views
Read article →
Article
How To Keep A Conversation Going - The 10 Simple Steps

The art of conversation really is a wonderful skill; the simple skills to keep a conversation alive can be the deciding factor to how successful you are going to be. Starting a conversation and maintaining a conversation really are two separate factors. As with anything there is a start, middle and an end. Below are some tips that will help you to keep any conversation alive: 1. Don’t be a conversational bully. Avoid making people feel as if they are forced to listen to wh

5,066 views
Read article →
Article
By Len D'Innocenzo and Jack Cullen
Initial Benefit Statements Shorten Sales Cycle

Ask any top salesperson what is the most important factor in crushing their quota and they will usually reply getting to the “decision maker." Knowing what to say to create interest with a key decision maker is where it all begins. With a little preparation you can create an "initial benefit statement” that can shorten the sales cycle and help you close more sales in less time. A good initial benefit statement starts by understanding the job titles of the key decision makers

5,065 views
Read article →
Article
5 Powerful Effective Communication Skill Secrets

Possibly the most important skill you could ever learn is how to communicate effectively with other people; having the right type of effective communication skill will help you in all areas of your life; that could be in your work, with your partner or spouse, with your friends, or anyone that you have to communicate with and have to get a point across to. An effective communication skill makes it so much easier to be understood and listened to, leaving you feeling much calm

5,050 views
Read article →
Article
The Right Way to Deal with Chronic Shyness

Shyness as a psychological condition is bad enough, but chronic shyness is even worse. In order to deal with it effectively, you’ll need to explore a whole new territory. If you are chronically shy, then you’re past the phase of feeling somewhat uneasy when you’re talking with new people. Individuals with chronic shyness don’t feel comfortable in almost any social situation and they avoid strangers like the plague.

4,943 views
Read article →
Article
6 Tips on Receiving Feedback

Feedback can be a valuable tool in personal and professional development. The opinions of others can give you insight into your own behavior that you may not know or find out on your own. Although it is very useful, sometimes feedback can be difficult to hear, especially if it has not been requested, or an opinion you do not agree with. Whether it comes from a co-worker or a friend, it is important to receive the feedback with composure. A hostile response may damage the relationship.

4,918 views
Read article →
Article
By Esther Austin
The Power of Effective Communication

Communication is one of those profound aspects of life which enables life to flow and exist on a plane which makes the world go around and things happen. Communication in itself is an art, one that often astounds us with its many intricate, complex and complicated ways of expression. It is certainly an expressive conduit, having a life force of its own in many dimensions and through many different mediums.nnCommunication is not just what we say and how we say it. It is someth

4,861 views
Read article →
Article
No one loses anyone because no one owns anyone. Do you really believe that?

YOU CAN’T OWN ANYONE Paulo Coelho in Eleven Minutes wrote: “No one loses anyone, because no one owns anyone. That is the true experience of freedom: having the most important thing in the world without owning it.” QUESTIONS After reading such a quote the following questions come to mind: Do we really never own anyone? Can we really embrace such an idea? What are the benefits of this freedom? Is this the type of freedom worth having? WHAT DOES THIS QUOTE MEAN?r

4,838 views
Read article →
Article
Purposeful Conversations: A Role Play

"I'm sick and tired of HR's red tape. I need this employee now, not next month. My department suffers while you drag your feet trying to get references I don't need. I want THIS person. Get off the stick and make it happen!" OK! Jack's trying to communicate an important need. What's his ...

4,829 views
Read article →

Guide opening

Legacy Guide · applications welcome

Each topic supports one lead guide. SelfGrowth reviews requests, reserves the slot, and publishes the guide when it is ready. Contributor account required to apply; saved lists, personalization, and guide applications require sign-in, but public browsing stays open.

The existing Guide remains published while SelfGrowth reviews applications and the legacy assignment. Applying does not reserve this position or replace the current Guide.
See what Official Guide sponsorship includes

1. Request

Explain why you should lead this guide.

2. Approval

If approved, SelfGrowth reserves the slot and opens the guide workspace.

3. Publish

Once the guide is ready, SelfGrowth publishes it on the topic page.

Your next step

Legacy Guide · applications welcome

This topic has a Guide carried over from the previous site. You may apply for the paid Official Guide program. SelfGrowth will review the existing assignment and applications before selecting a Guide. The current Guide remains published during review; applying does not reserve the position.

Set up Professional access first

Professional access required

Sign in or create a Professional account, complete contributor review, and publish your expert profile. This prerequisite does not submit an Official Guide application.