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- How to Ruin a Perfectly Good Employee - by Submitted on Mar 04, 2015 from Mike ShrinerStop me if you’ve heard this one. A really great employee is “rewarded” with a promotion to a leadership position, and now they are failing miserably. You’ve noticed their motivation and drive decline, and their stress increase exponentially. “They were so good,” you say to yourself, “what ...
Views: 2476 - 5 Tips to Get the Most out of Your Work Day - by Submitted on Feb 08, 2013 from Tracey FarmerIn this digital age, businesses are continuously evolving as technology rapidly transforms. What this means to you is that expectations for your work productivity are rapidly increasing, too. With all the professional and personal demands placed on us, it is more important now than ever, ...
Views: 2471(3 votes) - Busting Loose from the Money Game - by Submitted on Sep 17, 2009 from Alan DavidsonJim and I were in New York to collect the Bronze Medal for Body-Mind-Spirit Book-of-the-Year (Body Brilliance--Bronze Medal winner, who knew? We were also there to enjoy Book Expo ’07 (What a rush! 300,000 folks and books, books, books, for three WHOLE days). My friends Brooke and Lee turned ...
Views: 2463 - 10 Tips for How to Use Notecards Effectively When Presenting - by Submitted on Dec 07, 2012 from Gilda BonannoIt's okay to use notes when presenting, especially if you're speaking on a new topic or to a new audience. The key to using notes effectively is what is included in your notes and how you use them. The following ten tips will help you use notes effectively to remember the key points of your ...
Views: 2460(2 votes) - 4 Ways to Make Sure Meetings Are Not a Waste of Time - by Submitted on Feb 05, 2010 from Marlene ChismMeetings can be a big waste of time or the biggest time saver. It all depends on your skills of keeping the meeting on track and engaging your staff. The challenges that keep your meetings from being productive include going on way past the allotted time, getting off track, and meetings that ...
Views: 2434(4 votes) - Leadership Lessons Learned from My Father - by Submitted on Aug 30, 2011 from Jane CranstonNo matter how much individuals like their jobs, they’re entitled to be paid. Years ago the company my father was an executive with was purchased in a hostile takeover. The new owners were unable to deliver the paychecks on payday. Their response was, “They’ll just have to wait ‘til Monday.” “My ...
Views: 2434(2 votes) - Raising The Bar: Dealing With Negativity In The Workplace - by Submitted on Jan 13, 2003 from Julie DonleyChallenge: I’m a new manager leading a team of sales professionals. One of my associates is very negative and does minimal work. While he meets quota, he could do so much more and his negativity impacts the other members of our team. He’s been with our company for a number of years and it seems ...
Views: 2429(1 vote) - Three Little Words - The Secret to Making Meetings Work - by Submitted on Jul 16, 2010 from Marsha EganYou’ve wanted to know the secret to meeting management success? Look no further… Here is YOUR answer to getting things DONE at alllll those meetings we attend. All it takes is three little words. Here are the “three little words” that will change your meeting life forever. Who knows, they ...
Views: 2428(6 votes) - What I've Learned From My Constantly Shifting Job Description - by Submitted on Mar 14, 2017 from Jeff WintersWhile being the founder and CEO of a startup is great, one of the unique disadvantages that nobody tells you about is that your job often changes without warning, fanfare, title change, or raise. I learned this the hard way. One minute you’re responsible for “doing”: You’re managing clients, ...
Views: 2398 - Top Eight Items to Consider When Recruiting New Staff Members - by Submitted on Jul 06, 2009 from Sharon MikrutI have recruited potential applicants for a variety of staff positions over the past 20 years. In the nonprofit field, organizations generally have limited budgets. This can result in lower salaries and a high turnover in staff members. If you want to attract qualified individuals whose ...
Views: 2378(2 votes) - Telephone Skills Training – the Structure of an Effective Telephone Call - by Submitted on Jan 10, 2011 from Kate TammemagiEvery telephone contact is important, and training your staff in handling each call professionally and effectively is essential. Telephone skills training should be done in short sessions on an ongoing basis. Refresher training is good for all. The Objectives of Training The purpose of ...
Views: 2377(1 vote) - 7 Ways of Dealing With Negative People - by Submitted on Aug 25, 2009 from Mark ShepardI got a very thoughtful comment from one of my readers in response to my Brainwashing vs. Influence article that warranted a full post in reply. “Your article really hit a nerve, since my wife and i were talking about my parents recently. my dad retired 6 years ago, and my mom retired ...
Views: 2367(8 votes) - Managing The Older Employee - by Submitted on Mar 09, 2008 from Pat BrillThe work force has several different generations functioning side by side. Each generation has diverse needs which means you will have to manage them differently. So not only do you have individual styles to deal with, you also have the employee’s generation to include in motivating the ...
Views: 2364 - Building a High Performance Team Consistently - by Submitted on Jul 26, 2007 from Paul BurgessOne leader’s name was mentioned in particular, so I arranged to meet with him to learn exactly what it is that he does that achieves such great results again and again. He spoke of a range of strategies that have continually bought him, his team, and therefore his organisation, ...
Views: 2363 - Reach Out and Connect - by Submitted on Dec 09, 2009 from Terrie AndersonThis is the first in a series of articles to help you improve your communication skills and establish stronger relationships at all levels. A lot of stress and angst can be removed from our lives if we can learn to effectively communicate. Communication is far more than words; it involves ...
Views: 2353(3 votes) - Blueprint Your Business By Creating An Operations Manual - by Submitted on Aug 05, 2009 from Lisa MontanaroCan Your Business Run Without You? What would happen to your business if you became ill for an extended period of time? Could someone else man the shop for you easily? Would you be more relaxed on vacation (or at the very least, take a vacation!) if you knew that the business could be ...
Views: 2351(2 votes) - Effective Listening - Don't Just Hear Your Employees, Listen... - by Submitted on Jul 26, 2011 from Mark Marhon JrA staff's productivity and efficiency depend on good communication. Good communication depends on effective listening. Listening is not simply hearing, but a process of understanding and correctly interpreting a message from another. Effective listening is a difficult task as listeners ...
Views: 2348 - How To Get Agreement From Someone Saying No - by Submitted on Jun 18, 2011 from Dr. Rick KirschnerRiddle me this: What technique works as well with a negative person at work as it does with a two year old at home? Answer: The Polarity Pattern! What happens when you tell a two-year-old to go to bed when the older kids are still up, or you tell a negative coworker that things ‘aren’t so ...
Views: 2346 - Six Steps To Creating More Productive Staff Performance Evaluations - by Submitted on Sep 04, 2009 from Sharon MikrutWhen you think about having a performance evaluation or review, what is the first thing that comes to your mind? For many people, however skilled and good they may be at doing their job, the thought of an upcoming performance evaluation creates anxiety. Expecting the worse, people tend to ...
Views: 2340(3 votes) - What To Include In Personnel Files For New Staff Members - by Submitted on Sep 04, 2009 from Sharon MikrutOnce you make the decision to hire a new staff member, you’ll want to ensure that a personnel file is developed for him/her, and that it contains all required documentation and other pertinent materials. Including the appropriate paperwork in a personnel file can protect both the employer and ...
Views: 2340 - Leadership is Not a Label - by Submitted on Feb 10, 2010 from Dan CoughlinOver the last 25 years of working with individuals and groups the topic I have studied the most is leadership. It is my favorite topic of all. Here are five lessons I’ve learned about leadership. Lesson #1: Leadership is Not a Label In studying leaders and in working side-by-side with ...
Views: 2325 - Driving Interest: What’s Missing from Your Marketing Strategy? - by Submitted on Dec 21, 2016 from Eileen O'ShanassyIs your marketing strategy currently producing dismal results? Are you stuck trying to figure out what you need to do to reach your audience and get them to respond? Sometimes you must take a step back and really assess why a marketing strategy isn’t working. Here are some of the most common ...
Views: 2322 - HR Bulletin: Five Solutions to Common Human Resource Employee Leave Issues - by Submitted on Apr 25, 2012 from Wendy Montes de ocaMany employers feel stuck between letting absences spiral out of control and worrying about triggering lawsuits by improperly denying leave. Discover some solutions are offered to some common human resource problems many employers face – employee leave. This includes: employee vacation, ...
Views: 2319 - Manage Them Out The Door - by Submitted on Jul 21, 2008 from Wally AdamchikYou are reading this because you’re in a position of leadership. You may have some people working for you who are not quite cutting it. So, you have three options: live with them, get rid them, or help them. Said differently, you can surrender and do nothing, you can “manage” ...
Views: 2318 - Definition: Management Style - by Submitted on Oct 23, 2007 from Debbie MolisVarious management styles can be employed dependent on the culture of the business, the nature of the task, the nature of the workforce and the personality and skills of the leaders. This idea was further developed by Robert Tannenbaum and Warren H. Schmidt (1973) who argued that the style of ...
Views: 2317 - The Art of Virtual Leadership - 4 Keys to Leading Remote Workers and Managing Virtual Teams - by Submitted on Oct 01, 2009 from Phil MonteroMany organizations believe that one of the biggest challenges they face when implementing a virtual office is managing mobile or remote workers. It is unfortunate that they let this perception stop them from reaping the many benefits of a more flexible workplace. Remote management is not ...
Views: 2315(3 votes) - The Characters of a Meeting: Which One are You? - by Submitted on Feb 18, 2007 from Craig HarrisonIn the Star Wars movie's famous bar scene you knew, by appearance, what zany character was sitting beside you. Each character had a distinctive look. Yet in meetings you may have no idea the constellation of characters that you're meeting with. That's because their normal outward appearances ...
Views: 2301 - Why Better Is Better Than Best - by Submitted on Jan 03, 2015 from Donald PillaiNo matter what your present circumstances are, the first step to becoming better is the commitment to do just that. It is amazing how many businesses, marketing gurus, mentors, coaches lawyers and doctors, even rocket scientists like to present themselves as "the best." To claim that you are the ...
Views: 2300 - How To Build Trust With Your Employees - by Submitted on Aug 11, 2008 from Pat BrillTo be successful in managing employees you have to build a repertoire of skills to motivate employees. Creating a strong working relationship with each of your team members occurs when you increase trust with each member of your team. A team is a group of people, each one influencing the ...
Views: 2289 - How Does Computer Assisted Telephone Interviewing ( CATI ) Work - by Submitted on Apr 16, 2011 from Prince PulicalHow Does Computer Assisted Telephone Interviewing ( CATI ) Work As technology has evolved over the years, it has played an imperative role in various spheres of business communication. An interview is a very important part of human resource development activity and the entire communication ...
Views: 2279 - Lessons in Management from the Ancient Roman Centurions - by Submitted on Nov 07, 2011 from Michael ReyThough Roman Centurions have a history of more than 2100 years, they practiced many management concepts that are required for managers even today. The Romans created a concept of how a manager should be chosen, how to lead a team and other important characteristics of being a manager. Management ...
Views: 2278(1 vote) - Accountability Issues? Leave It, Change It or Accept It - by Submitted on Aug 12, 2012 from Alan DobzinskiI recently came across the phrase, "Leave it, change it or accept it," and I've been using it successfully with my clients ever since. Let me tell you, I really get people's attention when I bring this up. In any situation in life, any situation, you always have three choices: 1. You can ...
Views: 2277 - Mission and Vision Statements - Foundational to Successful Change - by Submitted on May 18, 2010 from Don MidgettSome management tools fail to affect any change; but here is one that will if properly implemented. Mission and Vision Statements have been crafted by organizations for years. The attention to mission and vision is warranted, as studies indicate that organizations that have Mission and ...
Views: 2275(1 vote) - When Managing People, What's The Goal? - by Submitted on Oct 09, 2008 from Ben SimontonHow we manage employees has some striking similarities to how we manage anything in business. And one striking difference! Managing anything is simply directing or controlling the use of that thing. Managing in a business environment would also entail making the most effective use of that ...
Views: 2271 - Confronting The Difficult Employee: First Steps - by Submitted on Oct 12, 2009 from Dr. Mike CioppaYou've found yourself in the position of having to deal with an employee that has a negative attitude, difficult personality, performance issue or some combination of these traits. The issue is, what do you do next? How do you confront your difficult person without escalating the situation ...
Views: 2257 - IQ v/s EQ – Understanding their importance based on the differences - by Submitted on Nov 18, 2015 from Vaishnavi AgrawalIntelligence Quotient or IQ We all are well aware of IQ or Intelligence Quotient which is parameter used to determine academic abilities of an individual. IQ score is derived based on several standardized tests designed to access intelligence. It tells about person’s ability to learn, ...
Views: 2255 - Goal Setting - A Template - for Success - by Submitted on Jan 29, 2011 from Jack BassGoal Setting - A Template for Success Convert your “ wish list “ to an action plan following this simple but effective template . Why bother ? As with all relationship therapy and training my goal is to give you the skills that will make you independent. A lot of your friends have the ...
Views: 2251 - Conducting Effective Performance Reviews: Top 5 ‘Do’s’ and ‘Don’ts’ All Managers Should Know! - by Submitted on Mar 14, 2012 from Jaclyn BaldovinIf you’re in a management position and have direct reports, writing employee appraisals is an essential component of your job. Anything less than a completely honest performance appraisal will only cheat the employee out of personal development, plus it could set the stage for a discrimination ...
Views: 2242 - Management by Walking Around (MBWA), or Please Don't "Prowl, Growl and Scowl" - by Submitted on Dec 06, 2012 from Gilda BonannoManagement by walking around (MBWA) is a common management practice that can be very helpful in managing and engaging employees, setting a good example, and staying in touch with what's really happening with employees. It means that the manager leaves his or her office to go out "onto the ...
Views: 2242(3 votes) - Time Management for Entrepreneurs - by Submitted on Jun 19, 2012 from Tracey FieberTime Management for Entrepreneurs Whether you've just launched your first business or you're neck-deep in three or four, you know how easily the hours can slip away when you're your own boss. I've spoken with a lot of entrepreneurs over the years (and am one myself, of course!), and in that ...
Views: 2236 - 5 Steps to Take to Get out of Debt and Stay out of Debt - by Submitted on Jul 23, 2020 from Katie GordenNo matter your level of debt, we can all improve our futures by understanding and controlling our finances. To truly build security and wealth, we need to know where our money is going, determine if we're spending in line with our beliefs and values, and course-correct if something is out of ...
Views: 2235 - Leadership Determines Results - by Submitted on Dec 09, 2009 from Terrie AndersonEver wondered why some companies, large or small can deliver consistent growth and positive, forecast results in good times and bad? So many companies ride the roller coaster of economic vagaries, and the published results are like a camouflaged list of excuses, especially when the economy is ...
Views: 2234(1 vote) - “What Is Our Aim? Victory, Victory at all Costs..! - by Submitted on Aug 27, 2009 from Geoff FickeWinston Churchill’s Famous War Cry Is Fully Applicable for Today’s Entrepreneurs Arguably, the courage and moral leadership provided to the western world by Winston Churchill was the key instrument essential to keeping World War 2 from ending early, and ever so badly for the cause of ...
Views: 2234(5 votes) - How to Grow Initiative in Your Team Members - by Submitted on Apr 10, 2018 from Robert CrutchfieldInitiative is something we as leaders would obviously value highly from those we lead. But why don't we see it more ? What can we do to build it within our team, or see it more often ? I explain it this way, Initiative is bred by confidence, confidence is bred by competence. To understand ...
Views: 2233 - Curb Anxiety -- How to Keep Calm and Carry On - by Submitted on Dec 03, 2010 from Jane CranstonThe tone and stiff upper lip image the phrase “Keep Calm and Carry On” portrays tells a lot about its origins. It’s 1939 and Hitler’s forces are bombing England day and night. The government prints motivational posters telling the people “Keep Calm and Carry On.” And they did. Fast forward ...
Views: 2232(2 votes) - Expecting Excellence - A Key to Effective Leadership - by Submitted on Oct 11, 2010 from Michael BeckThe idea of expecting excellence isn't new, nor is the premise that every leader should expect excellence from his or her team. But just like everything a leader says and does, it's not so much a matter of "what" he or she does as much as it is about "how" they do what they do. There's a ...
Views: 2224(8 votes) - Most Companies Get Leadership Wrong - by Submitted on Jun 02, 2010 from Michael BeckMost companies take a good approach to developing leaders, but generally miss the point. There's a lot of emphasis placed on good decision making, effective communication, and team building. And all those are important, but don't address what matters most. When you get right down to it, the ...
Views: 2223(10 votes) - Sales Managers: Don’t Gamble With Your Medical Sales Hires! - by Submitted on Dec 19, 2009 from Peggy McKeeSometimes, hiring medical sales reps feels like a roll of the dice. You hope you get a winner, but you’re never sure you will. In an article called “Stop Hiring Poor-Performing Salespeople,” Brian Jeffrey wrote about 3 specific pitfalls of hiring sales reps you should look out for, and ...
Views: 2207(1 vote) - The Fearless Leader vs. The Emotionally Intelligent Leader- What Do You Aspire To? - by Submitted on Oct 19, 2010 from Sue KochTraditionally, the presumption of ‘fearless leader’ has been held in high regard. Someone who takes risks, who takes charge, and keeps full control and power in the face of adversity. What had not historically been considered was the impact yielding of such power and control had on the ...
Views: 2200(6 votes) - The Top 10 Keys to Crafting a Compelling Mission Statement - by Most individual or corporate mission statements contain industry buzzwords, are so complex that no one can recite them, and do nothing to inspire. The more elaborate it is, the less likely it is understood and remembered. Having a clear and concise mission statement for yourself and your Company ...
Views: 2198(1 vote)