Any company that has ever made it big has attributed its success mainly to its clients and their trust. The company-client relationship develops over time; primarily you can win your client’s trust by providing them good quality service. Hence communication is the building block of any budding organization. The maintenance of a good communication system is however a pricey affair and not a pocket friendly deal for the small and medium enterprises. Hosted PBX services provide a key that puts an end to all the qualms and uncertainties regarding the cost, setup and its maintenance. This system is provided as a rented third-party service or on contractual basis which eliminates the need for the users to purchase or set up the equipment at their place. In actual fact, most of the PBX hardware is being maintained off-premise and the user just has to avail the facilities and enjoy the benefits. IP PBX is a cost-effective option, particularly tailored to meet the requirements of the small business firms.

Attaining a great level of customer satisfaction is quite crucial for entrepreneurial and small business firms due to the restricted resources available. These business organizations cannot afford to take many risks since they have limited amount of resources that need to be utilized in the optimum way. Virtual PBX provides these organizations a new way to experience the unblemished communication channel without much preliminary investment.

Varied advantages of IP PBX are as follows:

Economic Benefits: IP PBX systems are communication boosters which help small business enterprises to achieve a significant amount of reduction in the cost involved in the setup and maintenance of the system. The hosted PBX providers maintain the system at their location and thus provide fiscal benefits.

Mobility: This is one of the most inspiring factors behind the expansion of such business phone systems that can provide the liberty to be anywhere without the worries of missing out an important business call. You can now access your business conversations anytime, anywhere with this system all you need to have is an internet connection.

Scalability: Today business is much more flexible as it used to be. Since the company’s requirements keeps on altering from time to time, thus scalability proves to be constructive for your business system since it allows you the scope of adding resources at a constant rate thereby allowing you to pay as you grow.

Advanced calling: The calling features supported by IP PBX have proved to be an asset to the business firms. Features like call hunt, , Interactive Voice Response, Direct Inward Dialing, call parking, call conferencing etc. help business firms to establish a better professional image for their business and makes them appear at par with the leading players in this field.

Global presence: Small business PBX helps its users to establish a global image by offering local numbers for giving an impression that the business has its offices spread in various parts of the world and caters to global business services. This thing helps in winning the client’s trust.

IP PBX is a system which offers unmatched suppleness and mobility to business organizations at very reasonable rates. This system saves the expense of setting up and maintaining the PBX equipment at the location of business firm. Because of the quality and flexibility provided by the Virtual PBX more than half of the business organizations today have opted for Hosted PBX VOIP.

Author's Bio: 

VOIP Expert at The Real PBX ‘Diksha Seth’ is a specialist in Small Business systems. The Real PBX is a pioneer in providing IP PBX Systems that deliver business class voice quality, real time customer assistance, scalable office Business Phone system office and more. Their enterprise class PBX VOIP services include top notch features like Unified Communication. Real time customer assistance, scalable office etc.