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Great Ideas To Improve Your Life
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  Frequently Asked Questions  

 

General Questions | Articles Questions | Links Questions | Expert Page/Social Networking Questions

 

 

GENERAL QUESTIONS

 

1) What is the best place to send in general questions and comments about SelfGrowth.com?

 

Please use our feedback form located at www.selfgrowth.com/feedback.html
 

 

2) I registered an account/reset my password but haven’t gotten an e-mail with the new password yet.  What should I do?

 

First, be sure to add SelfGrowthMessage@selfgrowth.com to your address book/whitelist/list of approved senders in your e-mail account to ensure that our system messages will get through. 

 

Second, you can e-mail us at websupport@selfgrowth.com and we’ll manually reset your password. 

 

 

3) The discussion board won’t accept my SelfGrowth.com username or password.  What should I do?

The discussion board is actually a separate program from the rest of SelfGrowth.com, and you’ll have to register a separate account.  Go here to register - www.selfgrowth.com/forum/ubbthreads.php?ubb=newuser
 

 

ARTICLES QUESTIONS

 

4) I’ve submitted an article to SelfGrowth.com but didn’t get a confirmation.  Has it been approved?  Where can I find it?

 

Articles usually take 1-3 days to be approved or rejected, and the system does not send out a confirmation.

 

You can see if your article has been published by using the following methods:

-all recently-published articles can be found at www.selfgrowth.com/articles.html
-do a search for your article title in the search box on our homepage

-the best way to find your article is to go to the “articles” link beneath the relevant topic category on this page: www.selfgrowth.com/topics.html
 

 

5) Will my articles published on SelfGrowth.com be automatically linked to my SelfGrowth.com expert page?

 

Articles are not automatically linked.  You are able to create links to these articles yourself by using the “Products” section of the expert page editor.  Simply find your article, copy the url, and then post the article title and url into the relevant boxes in the “Products” section.


 

6) I don’t see a way to submit my article in Article Manager.

 

The “save” button actually functions to submit the articles. 



LINKS QUESTIONS

 

7) I submitted my link but can’t find it on your website.  Where can I find it?

Check the “websites” link under the relevant topic category at www.selfgrowth.com/topics.html.  There may be multiple pages of links, so you may have to scroll through several pages to find you link. 

 

 

8) I got an autoreply with my link listing it as “not approved?”  Does this mean it has been rejected?

No, it doesn’t. The “not approved” message is actually our system’s way of indicating that your link has been submitted for approval but has yet to be reviewed.

 

9) I made a mistake on my link.  How can I edit it?  

Once a link has been approved, you can edit it at any time by logging in, going to the "View Links" tab, and clicking on "Edit your Entry."  Note: This will only be available once the link has been approved.  If your link show "not approved" status, this option won't show.


EXPERT PAGE/SOCIAL NETWORKING QUESTIONS

 

10) I’m getting all of these e-mails telling me someone has asked to join my network.  How do I approve them?

Step 1 – Login to SelfGrowth.com - www.selfgrowth.com/login.html

Step 2 – Go to the “My Network” tab

Step 3 – Click on “Pending Requests”

Step 4 – On this page will be a list of all the people who have requested to join your network.  Just click “accept” to add them, or “deny” to reject them.

 

 

11) Can I send messages to all of my contacts at once? 

No. All messages must be sent one-to-one.

 

 

12) Looking at my expert page, I don't see the "Add ___ to Your Experts Network" or "Contact the Expert" buttons that I see on other people's pages, even though I have all my networking options enabled.  What's the problem?

Don't worry - these links will appear for any other expert viewing your page (and you can see them yourself if you log out).  They just won't appear when you're logged in as yourself, as you have no need to contact yourself.


 

13) Can I be listed under multiple topics?

Sorry, currently the system limits experts to choosing one topic.  However, you can use to expert page to promote all of the fields you work in. 

 

 

14) I’m unable to post text in one of the fields in the expert page editor.

This is a bug we’ve commonly seen crop up for Mac users using the Safari browser.  We would suggest downloading Firefox (www.mozilla.com)

 

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