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General Questions | Articles Questions |
Links Questions
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Expert Page/Social Networking Questions
GENERAL
QUESTIONS
1)
What is the
best place to send in general questions and comments about
SelfGrowth.com?
Please use our
feedback form located at
www.selfgrowth.com/feedback.html
2) I registered an
account/reset my password but haven’t gotten an e-mail with the
new password yet. What should I do?
First, be sure to add
SelfGrowthMessage@selfgrowth.com to your address book/whitelist/list
of approved senders in your e-mail account to ensure that our
system messages will get through.
Second, you can e-mail us at
websupport@selfgrowth.com and we’ll manually reset your
password.
3) The discussion board
won’t accept my SelfGrowth.com username or password. What
should I do?
The discussion board is
actually a separate program from the rest of SelfGrowth.com, and
you’ll have to register a separate account. Go here to register
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www.selfgrowth.com/forum/ubbthreads.php?ubb=newuser
ARTICLES QUESTIONS
4) I’ve submitted an
article to SelfGrowth.com but didn’t get a confirmation. Has it
been approved? Where can I find it?
Articles usually take 1-3 days
to be approved or rejected, and the system does
not send out a confirmation.
You can see if your article
has been published by using the following methods:
-all recently-published
articles can be found at
www.selfgrowth.com/articles.html
-do a search for your article
title in the search box on our homepage
-the best way to find your
article is to go to the “articles” link beneath the relevant
topic category on this page:
www.selfgrowth.com/topics.html
5) Will my articles
published on SelfGrowth.com be automatically linked to my
SelfGrowth.com expert page?
Articles are
not automatically linked. You are able to create links to these
articles yourself by using the “Products” section of the expert
page editor. Simply find your article, copy the url, and then
post the article title and url into the relevant boxes in the
“Products” section.
6) I don’t see a way to
submit my article in Article Manager.
The “save” button actually
functions to submit the articles.
LINKS QUESTIONS
7) I submitted my link but
can’t find it on your website. Where can I find it?
Check the “websites” link
under the relevant topic category at
www.selfgrowth.com/topics.html. There may be multiple pages
of links, so you may have to scroll through several pages to
find you link.
8) I got an autoreply with
my link listing it as “not approved?” Does this mean it has
been rejected?
No, it doesn’t. The “not approved” message is actually our system’s way of indicating that your link has been submitted for approval but has yet to be reviewed.
9) I made a
mistake on my link. How can I edit it?
Once a link has been
approved, you can edit it at any time by logging in, going to
the "View Links" tab, and clicking on "Edit your Entry."
Note: This will only be available once the link has been
approved. If your link show "not approved" status, this
option won't show.
EXPERT PAGE/SOCIAL NETWORKING
QUESTIONS
10) I’m getting all of these
e-mails telling me someone has asked to join my network. How do
I approve them?
Step 1 – Login to
SelfGrowth.com -
www.selfgrowth.com/login.html
Step 2 – Go to the “My
Network” tab
Step 3 – Click on “Pending
Requests”
Step 4 – On this page will be
a list of all the people who have requested to join your
network. Just click “accept” to add them, or “deny” to reject
them.
11) Can I send messages to
all of my contacts at once?
No. All messages must be sent
one-to-one.
12)
Looking at my expert page, I don't see the "Add ___ to Your
Experts Network" or "Contact the Expert" buttons that I see on
other people's pages, even though I have all my networking
options enabled. What's the problem?
Don't worry - these links will
appear for any other expert viewing your page (and you can see
them yourself if you log out). They just won't appear when
you're logged in as yourself, as you have no need to contact
yourself.
13) Can I be listed under
multiple topics?
Sorry, currently the system
limits experts to choosing one topic. However, you can use to
expert page to promote all of the fields you work in.
14) I’m unable to post text
in one of the fields in the expert page editor.
This is a bug we’ve commonly
seen crop up for Mac users using the Safari browser. We would
suggest downloading Firefox (www.mozilla.com)
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