Communication Skills and Training Articles
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Communication Skills are tools and methods to enhance the efficiency and effectiveness of an exchange of information, as by speech, signals, writing, or behavior.
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- HOW TO GET HONEST FEEDBACK - by Submitted on Nov 19, 2009 from Dan O'ConnorIf you want to polish your effective communication skills, learning how to get honest feedback should be part of your training. This professional communication skill is easy to develop simply by practicing one two-step technique. Here’s a typical professional communication example of when you ...
Views: 5(3 votes)You must read the article to rate it. - Marketing Strategies: Do You Find It Easy or Difficult to "Toot Your Own Horn?" - by Submitted on Nov 17, 2009 from Maya BaileyOne of the biggest concerns I hear from my clients, almost on a daily basis, is “How can I market myself without being pushy?” or “How can I be assertive without being aggressive?” A client’s story: One of my clients, Shelley, came to the session bewildered. “I didn’t know ...
Views: 2(1 vote)You must read the article to rate it. - Importance of Communication - by Submitted on Nov 13, 2009 from majlinda prikuMany definitions and theories speak to the importance of communication in business. When managing a business team there are multiple factors that determine its success. What is the overall company strategy? Are you able to foresee obstacles and successfully maneuver around them? Managing is an ...
Views: 8(2 votes)You must read the article to rate it. - Get Better Results by Networking in Other Person’s Style - by Submitted on Nov 12, 2009 from Lillian BjorsethWant to make the most effective use of your networking time and dollars? Then hone your people-reading skills so you can network in the other person’s comfort zone. Each of you is as unique as a snowflake, yet you also share similarities - enough so that behavioral characteristics can be ...
Views: 8(1 vote)You must read the article to rate it. - Cell Phones for Kids - A Boon or Bust for Family Communication and Self Reliance - by Submitted on Nov 10, 2009 from Beverly OMalleyCell phones for kids are becoming a social norm, but are you helping or hindering family communication and independence in your child when you purchase a cell phone for their own personal use? There are many marketing messages that are used to promote the notion that cell phones for kids will ...
Views: 11(2 votes)You must read the article to rate it. - Secrets to Owning the Room - by Submitted on Nov 09, 2009 from Stephanie ScottiYou may be surprised to learn that, with rare exceptions, your audience is rooting for you. Every time you step up to speak, they want you to succeed. If you’re ever witnessed a comedian bomb or a singer hit a “pitchy” note, you’ll know exactly what I mean. The audience shudders with ...
Views: 9(2 votes)You must read the article to rate it. - Teaching an Eagle to Swim, Appreciating and Nurturing Your Unique Talents - by Submitted on Nov 06, 2009 from Gary JordanHave you noticed how so much of the feedback we get about ourselves in life is negative? Think back to school progress reports. Now, reflect on your job performance evaluations. How often did these assessments focus on what you were doing well, as opposed to where you needed to improve? If your ...
Views: 16(2 votes)You must read the article to rate it. - Six Super Simple Guidelines for Developing Your Communication Skills By Improving Your Ability to Listen - by Submitted on Nov 05, 2009 from Peggy FergusonBuilding a solid foundation for the development of good communication skills involves learning how to listen effectively. There are several elements of effective listening. These elements include attention, reflection, ability to tolerate tension, and ability to challenge the assumptions that are ...
Views: 17(3 votes)You must read the article to rate it. - 5 Tips on Confronting Irritating Behavior - by Submitted on Oct 29, 2009 from Adam YoungIt is common to be irritated by disruptive behavior. Whether or not the annoyance is intentional, the real problem arises when you must confront the person. Informing someone of their annoying behavior can be uncomfortable for many, and possibly insulting to the receiving party. Many avoid the ...
Views: 11(1 vote)You must read the article to rate it. - What do You Really Want? - by Submitted on Oct 28, 2009 from Kaileen SherkWhat do you want? It seems like a simple question—and yet why does it seem so difficult to answer? I have watched my clients and potential students go through the struggle. Well, I want this… but I also want that. I want to have a successful career but what about my family? So, what I have ...
Views: 30(7 votes)You must read the article to rate it. - Face Reading Techniques - by Submitted on Oct 27, 2009 from Sharyn AbbottAbout Face Physiognomy – Facial Recognition Techniques by Sharyn Abbott Wouldn’t it be amazing if you could look at anyone the first time you meet them and know exactly how they process information? You’d know how fast or slow to talk, how to draw them out and make sure they hear what ...
Views: 26(1 vote)You must read the article to rate it. - True Communication With True Colors - by Submitted on Oct 26, 2009 from Mary Miscisin"I know you think you understand what you thought I said, but I'm not sure you realize that what you heard is not what I meant." Have you ever tried to communicate something and it just didn't come out right? Or perhaps you thought it came out right but the other person took it wrong? Why is it ...
Views: 25(1 vote)You must read the article to rate it. - What is Fear Costing You? - by Submitted on Oct 22, 2009 from Pamela BrunerI’ve been reading a great book, ‘The Science of Fear’ by Daniel Gardner. Filled with scientific studies, the book does a brilliant job of illustrating Gardner’s idea that what we fear often makes no logical sense. Here’s the interesting part: You would think that we would fear things ...
Views: 26(2 votes)You must read the article to rate it. - How best to resolve a conflict - by Submitted on Oct 22, 2009 from Albert GaroliThe origin of most conflicts, whether between couples, colleagues or friends, stems from the conviction that each party feels he/she is “right.” One’s needs, values and interests thus differ from the other to the point that each party will try to persuade the other to agree with what one ...
Views: 34(5 votes)You must read the article to rate it. - How to Pick the Right PR Firm for Your Company - by Submitted on Oct 21, 2009 from Anthony MoraYou’ve decided it’s time to launch your PR campaign. You’re ready to move forward. Now you need to figure out who your public relations partner in this journey is going to be. Believe me, it is a journey (and can be a great one) and in the best of cases the PR company that you choose is ...
Views: 30(1 vote)You must read the article to rate it. - 5 Tips on Working Well with a New Team - by Submitted on Oct 20, 2009 from Adam YoungForming a new team for a project, large task, or special assignment is an effective way for creating a different dynamic. A group with people who have an assorted set of skills, backgrounds and knowledge can offer new ideas and discoveries that a group of similar individuals may not. The same can ...
Views: 25(1 vote)You must read the article to rate it. - 3 C's of Asking - by Submitted on Oct 18, 2009 from Danish AhmedHey there everyone!! Does asking really work? Is it "that" simple? What gets us to ask in the first place? We ask because we have a desire, and we believe that our desire may get fulfilled upon our asking. What stops us from asking? We don't ask because we don't think our request will be ...
Views: 39(5 votes)You must read the article to rate it. - Three Keys to Powerful Body Language While Speaking - by Submitted on Oct 18, 2009 from Conor NeillAs a business owner, having to speak in front of large audiences is part of the entrepreneurial game. Though public speaking is empowering, it can also be difficult to manage. I had the priviledge of introducing a couple of speakers at the EO Barcelona University and looked out on a sea of ...
Views: 32(2 votes)You must read the article to rate it. - How To Find New Products Released This Season Easily - by Submitted on Oct 18, 2009 from Steven KennethYou will be well aware of the fact that millions of new products are launched around the Planet every day. Not all the newly launched products will reach the attention of the public. In fact only countable number of projects will be known by the public. Though the other products are of great ...
Views: 24(1 vote)You must read the article to rate it. - Are You Listening in the Mundane Tasks? - by Submitted on Oct 15, 2009 from Kimberly ChastainI am currently working through a Beth Moore Bible Study and came to an interesting find. In Luke 2:42, we learn that Jesus was 12 years old when he went to the feast at the temple. In Luke 2:52, we learn that Jesus grew in wisdom and stature and in favor with God and men. In Luke 3:23, we find ...
Views: 24(1 vote)You must read the article to rate it. - Bullying in the Workplace - by Submitted on Oct 15, 2009 from Patricia PitselAn excellent article appeared in Vital Smarts (a newsletter by the authors of Crucial Conversations, and Critical Conversations. I highly recommend it for the Q&A they have every issue. The URL is www.vitalsmarts.com). An issue or so ago they published a letter from a school administrator who ...
Views: 28(1 vote)You must read the article to rate it. - The Fine Art of Effective Communication - by Submitted on Oct 15, 2009 from Willie HortonOn many of my workshops, I quote a piece of well known research into the effectiveness and impact of communication. The effect on those with whom we communicate is dictated by body language, tone of voice and our words. Body language accounts for an enormous 56% of the overall effect, tone of voice ...
Views: 35(2 votes)You must read the article to rate it. - PR Strategy Key to Integrating Face-to-face & Online Networking - by Submitted on Oct 14, 2009 from Lillian BjorsethI love publicity and promotion. I must have been born with a gleam in my eye instead of a loud cry! I know I “conned” a teacher or two along the way. I continue to think “PR” everyday in my own speaking, training and coaching business. I learned well from peers in my non-profit and ...
Views: 23(1 vote)You must read the article to rate it. - What Can They Find Out About You? - by Submitted on Oct 13, 2009 from Hassan EliwahYour IP address is sent to every web site you visit. While no one can determine your exact street address directly from your IP address, there are ways to infer this information with elaborate tracking schemes. Think of your IP address as a serial number, a unique identifier some web sites can use ...
Views: 28(1 vote)You must read the article to rate it. - How To Manage Marketing Communications Plans. - by Submitted on Oct 13, 2009 from John OntonMarketing Communications are “all strategies, tactics, and activities involved in getting the desired marketing messages. Marketing communications as “the process by which a marketer develops and presents stimuli to a defined target audience with a purpose of eliciting a desired set of ...
Views: 34(1 vote)You must read the article to rate it. - Roadblocks to Service Recovery - by Submitted on Oct 12, 2009 from Robert (Bob) LucasFrom time to time, you may find your service recovery efforts blocked by certain actions or inactions on your part or others in your organization. While you may have good intentions related to re-establishing and maintaining a solid customer-provider relationship, there are a number of obstacles ...
Views: 29(1 vote)You must read the article to rate it. - Excuses, Excuses - What They Reveal About PeopleSubmitted on Oct 12, 2009 from Gian FieroParents are well-acquainted with excuses and reasons. After all, they get exposed to plenty of them while raising their children. Some children become adept at making excuses from the time they learn to talk. Left unchecked, the pattern becomes habit forming and lingers into adulthood. It also ...
Views: 39(5 votes)You must read the article to rate it. - Do You Take Things Too Literally - by Submitted on Oct 14, 2009 from David SamuelSpiritual seekers and budding entrepreneurs alike are faced with a terrible dilemma, knowing the true meaning of what is really being said. Be it a conversation or reading an inspirational or apparently humorous story, knowing the real meaning determines the value gained and the outcome. If ...
Views: 35(2 votes)You must read the article to rate it. - Don't Just Talk - Engage Attention - by Submitted on Oct 12, 2009 from Doug StevensonRecently, while providing a corporate training for the top sales agents in a large pharmaceutical company, I asked the following question: “Have you ever been speaking, and you look out into your audience and see ‘screen saver eyes’? You know – that glassy-eyed look that let's you know ...
Views: 35(3 votes)You must read the article to rate it. - Dealing with Criticism - by Submitted on Oct 10, 2009 from Stanley HibbsNo one likes to be criticized. I wish I could avoid it completely, but that’s not the way life works. I have spent many an hour listening to clients complain about the criticism they receive from parents, spouses, and bosses. They clearly need my empathy and understanding and perhaps ...
Views: 23(1 vote)You must read the article to rate it. - Do You Want More Income With That? - by Submitted on Oct 09, 2009 from Mandy BassDO YOU WANT MORE INCOME WITH THAT? Most sales professionals and business owners make the mistake of denying their customers the opportunity to purchase a valuable add-on after they close the big deal for fear that they will risk losing the sale. “I’ll sell them more later,” they think. But ...
Views: 30(2 votes)You must read the article to rate it. - THE TRUE POWER OF WORDS - by Submitted on Oct 09, 2009 from Sadie SheafeCome inside; relax to take a load off and let's talk for a moment. I hope your life is good and fruitful. When words are shared that encourage, empower and construct, they serve to propel an individual to aspire to be the best that they can be. Words that affect us in positive ways impact our self ...
Views: 30(1 vote)You must read the article to rate it. - Twenty Magic Words That Sell and How to Use Them - by Submitted on Oct 08, 2009 from Mandy BassMastering the art of influence involves simply guiding other people’s attention, and the most powerful tool – which you already own! -- is your use of language. Your language is like a spotlight that directs WHAT others notice and – more importantly -- HOW they notice. Compare these two ...
Views: 38(3 votes)You must read the article to rate it. - Powerful Plurals - by Submitted on Oct 08, 2009 from Marnie GreenRecently, E-Tips have been focusing on the power of questions to build relationships and to engage employees in performance conversations. This month we offer a very subtle but powerful trick for expanding the possibilities of your conversations. Here's the trick: Use plural nouns to open or extend ...
Views: 35(2 votes)You must read the article to rate it. - Communication is a two way street! - by Submitted on Oct 07, 2009 from Mary Dee FreemanWe live in the communication age. We can talk to each other faster and easier than ever before. We have cell phones, blogs, e-mail, and social networks like facebook and twitter. There are so many new ways to communicate. So why is it that we have so much trouble communicating? It seems to ...
Views: 38(1 vote)You must read the article to rate it. - Competing for Customers - by Submitted on Oct 05, 2009 from Jeff Gee• For a company, who matters the most the customers or the consumers? Can you illustrate, drawing from your research and consulting insights, this distinction? In a way we are all consumers. We all consume goods, merchandise, and food and on an energetic level we even consume energy from ...
Views: 37(2 votes)You must read the article to rate it. - 6 Tips on Receiving Feedback - by Submitted on Oct 05, 2009 from Adam YoungFeedback can be a valuable tool in personal and professional development. The opinions of others can give you insight into your own behavior that you may not know or find out on your own. Although it is very useful, sometimes feedback can be difficult to hear, especially if it has not been ...
Views: 44(2 votes)You must read the article to rate it. - 4 Steps to Getting and Keeping “A” List Clients - by Submitted on Oct 05, 2009 from Cookie Tuminello“Whatever we expect with confidence becomes our own self-fulfilling prophecy.” - Brian Tracy Last week, we talked about letting go of “D” List Clients, but this begs the question, “How do you get “A” List clients?” Believe it or not, it is not that hard. We just make it ...
Views: 40(3 votes)You must read the article to rate it. - Don't Forget to Ask - by Submitted on Oct 23, 2009 from Joshua AragonHow many times have you decided against something or talked yourself out of doing something for fear of being turned down? How many of those times have you actually taken the step forward to ask before assuming you already know the response? I can remember countless times that I have let the ...
Views: 39(2 votes)You must read the article to rate it. - New Ways to Meet - Strategies For Virtual Teams and Alternatives to Face-To-Face Meetings - by Submitted on Oct 01, 2009 from Phil MonteroThere is no doubt about it - meetings take up a good amount of our time on a weekly basis. Think back for a minute on all the time you spent in meetings this past year - whether they were one-on-one meetings or a group meeting in a conference room. WOW, that's a lot of time spent meeting! Was it ...
Views: 46(3 votes)You must read the article to rate it. - Your Office on the Web! (Virtual Offices) - by Submitted on Oct 01, 2009 from Phil MonteroChances are you work as part of a small team. It may be your whole office or just one department in a larger organization, or you may be part of a team that changes with each project. Regardless, your projects typically involve exchanging files back and forth, copious e-mail threads, and the need ...
Views: 45(3 votes)You must read the article to rate it. - Smartphones and Work Life Balance - by Submitted on Oct 01, 2009 from Phil MonteroIn my experience when it comes to smartphones and work/life balance I think a lot of the pros/cons are about how a person uses a tool such as this. Like any technology you have to know when to turn it off and setup personal guidelines for how to use it. These communication guidelines should be ...
Views: 41(3 votes)You must read the article to rate it. - Effective Communication Strategies For Teachers: 3 Communication Strategies For Faster Learning - by Submitted on Oct 01, 2009 from Michael LeeNot all students are created equal. Some absorb the lessons right away, while others find it difficult to get past the last discussion. This is why effective communication strategies for teachers are very important. Teachers have the ability to make school more interesting for the ...
Views: 45(2 votes)You must read the article to rate it. - 3 Lessons to Becoming a Better Speaker - by Submitted on Oct 07, 2009 from Stephanie ScottiAuthenticity. You've seen it preached here countless times as a vital component to a home-run presentation. But what if the material you're delivering isn't your own? A colleague recently auditioned to become a certified trainer for a well-known sales guru, delivering customized versions of his ...
Views: 53(3 votes)You must read the article to rate it. - Can You Tame Your Beast? How You Can Effectively Control Your Tongue in 10 Easy Steps - by Submitted on Sep 29, 2009 from Shirley Cheng, Blind Author with VisionHere's a riddle for you: throughout the history of humankind, people have been able to tame wolves, chimpanzees, tigers, lions, dolphins, killer whales, seals, and cobras. But there is one thing--one very small thing--each of us have that we have not been able to tame. Do you know what it is? If ...
Views: 50(4 votes)You must read the article to rate it. - 6 Ways to Deal With Conflict at Work - by Submitted on Sep 28, 2009 from Adam YoungEvery organization has a staff with a diverse set of personalities, backgrounds and experiences. Conflict is inevitable in organizational settings when people who are extremely different work together on a daily basis. Whether it is a clash of personalities, a misunderstanding, or disagreement in ...
Views: 42(2 votes)You must read the article to rate it. - 5 Tips on Giving Effective Feedback - by Submitted on Sep 28, 2009 from Adam YoungAn important element of personal development and improvement is receiving feedback and outside opinions. There are often barriers that we do not see ourselves that need to be identified by someone else. Behavior that may be unproductive and hindering may go completely noticed on our own until it is ...
Views: 36(2 votes)You must read the article to rate it. - Preparing For Your Next Job Interview - by Submitted on Sep 28, 2009 from Leon EdwardWhen you're in search of a new job, the first thing to do is to check out the job listings available in your area. You can look for job listings in your local daily and weekly newspapers, employment centers and of course, increasingly the web is a good resource for finding a job. However, finding ...
Views: 46(3 votes)You must read the article to rate it. - How Talk Show Hosts Can Boost Your Conversation Skills - by Submitted on Sep 27, 2009 from Royane RealDo you want to improve your conversation skills? One good way to pick up tips on making conversation is easily available to you every day. If you want to learn how to be a good conversationalist, a really useful place to start is by watching television! Not just any television shows - you can ...
Views: 42(2 votes)You must read the article to rate it. - Employee Disciplinary Action – Steps You Can Take To Protect Yourself and Your Nonprofit Organization - by Submitted on Sep 25, 2009 from Sharon MikrutDisciplining employees can be time consuming, difficult, and challenging. However, if you want the disciplinary action process to go as smoothly as possible, it is important to develop clear policies and procedures that will result in a strong disciplinary action program. By having a solid ...
Views: 53(3 votes)You must read the article to rate it.
