Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
Communication is usually thought of in terms of inanimate technology: computers, fax machines, E-mail, chat, phones, pagers, etc.. This is curious because most decisions and deals are still made through personal contact. Unfortunately, most of us continue to perform rather poorly in ... Views: 674
All of us have had moments where we believed that we had more potential than we were using. We just knew that we could get a better job, make our marriage better and improve family relationships. Surely we could learn more - faster!
There are thousands of books and tapes urging us to get more ... Views: 814
“It took me eight months before I finally got my first lead from this networking group,” a woman (we’ll call her… Megan) said at one of my networking meetings. I was shocked. Eight months! My first sale had come in the first meeting and nearly every meeting after that. What were we doing ... Views: 3278
By Bonnie Budzowski
President, InCredible Messages, LP
We say “yes” or “no” to a message or a person long before we have time or information to process things rationally. Kevin Hogan, author of The Science of Influence, explains it this way:
“When you first meet someone, millions of neurons ... Views: 1098
Lose over 20 pounds per month. Enhance your love life. Stop being a prisoner of your job. It’s all up to you. Here’s the miracle formula. And we’re going to give it to you for free. Goal-setting will change your life. Throw off the shackles of the shoulds in your life. If you only invest in one ... Views: 985
Running a good meeting is really an art. In countless organizations, large and small, meetings are scheduled back-to-back; start late, lose focus, erupt in personal conflict, accomplish little, leave no one accountable, and make people miserable.
It is up to you, as a leader, to learn the ... Views: 937
Motivation, Reinforcement, Support and Accountability
Behavior change is not merely a matter of knowledge or skill. If that were true, then all the information campaigns on how to improve your health would have made behavior-related illnesses a thing of the past. And birth control information ... Views: 7603
How many times have you found yourself in a conversation during which your mind is wandering at best or preparing the answer to yet-to-be-said statement at worst? I am sure we can all relate to this snapshot of 21st century reality!
Nevertheless, we hear this trendy phrase repeatedly: ... Views: 726
A Chairperson’s worst nightmare!
Recently, I attended a Board Meeting that got out of control. After only a few minutes, there was tension in the air. Some of the directors openly disagreed with one another. One man huffed and puffed his displeasure, while another woman rolled her eyes ... Views: 554
We live in an incredibly effective media era. Daily via radio, television, magazines and newspapers we are informed about the in’s and out’s of corporate companies and government departments. More and more people are being called on daily to deal with questions the media may have. This is an ... Views: 827
It is extremely important that people have a good first impression of you. Either you make a good impression or you will suffer for it! It is going to effect how your contact views you for the rest of that conversation. It can effect how fast a friendship starts, or how fast business ... Views: 538
Everything we do in life requires communication. Personal and business success often hinges on how well we understand others and how well they can understand us. If one of the objectives of communication is achieving a shared understanding, what can you do to become more effective when ... Views: 949
Have you ever had a sale that didn’t close and you weren’t sure why? Chances are you lost the sale because you didn’t establish sufficient trust and rapport with your prospect. Once you have developed trust and rapport you’ve actually got the hard part behind you and you’re probably going to ... Views: 2597
In high school I had a political science teacher named Ms. Roberts. She used to always say, “do the right thing!” Maybe she wanted to make sure we were all prepared for class and had our homework completed on time, but that simple statement has stuck with me today.
What is the right thing to ... Views: 768
Building relationships often involves having a meal with a customer, client or vendor, and as a business owner you may find yourself entertaining one of the above or being one of them. Business etiquette -- the rules which govern your conduct -- require that you behave differently as a host or ... Views: 818
They measure about 2" x 3 1/2."
They weigh less than 1/4 of an ounce.
They cost about a nickel or a dime.
And, they pack a powerful punch!
They are business cards, and they are your most effective, least expensive form of advertising. You can carry them with you day and night, ... Views: 651
Let’s suppose you are looking for a web site developer and have two equally impressive brochures on your desk. For one company you have a personal reference; none of your contacts know or have heard of the other one. The choice is easy because we prefer to do business with people we know and ... Views: 610
Those who have mastered "communication" have mastered "recruiting"!
In online recruiting, what exactly is communication?
It is simply the transfer of your business ideas and belief system to your prospect.
Communication comes in many forms, you can communicate person to person (face to ... Views: 718
You've had this happen to you at one time or another: You make a funny comment to a friend or family member based on something silly you've just been thinking about. Instead of laughter, you get frustration, maybe even a hostile reaction.
"How could they react that way?" you ask. "My intention ... Views: 707
Whether you're writing a memo, a letter, an article or a full-length novel, there are a few basic rules to keep in mind that will help your message first to be read and then to be better understood and accepted.
1. Never Be Boring
Your reader will forgive almost anything except you being ... Views: 867
1. Monitor the "communication culture" of your home and your work.
Is gossip the norm? Is sarcasm and insensitivity the norm? If so, it's time to take a stand and to shift to a higher level of sensitivity and respect.
2. Allow the people who will be affected by the decisions that you make to ... Views: 1387
Most people have more training before they receive their driver's license than before they become a parent. Educating yourself on how to communicate effectively with your child can be the key to achieving your parenting goals. If you do not have children of your own, these 10 tips can help you ... Views: 1312
All great communicators are great storytellers. Listeners are more open to receiving when they hear the message delivered in a story format - they can lower their walls and defenses because the message is coming to them in a safe and indirect way. Wherever you want to make an impact, tell a ... Views: 673
Impression Management
Do your friends think that you are boring?
Are you wondering why don’t people like you?
Do you think that are always misunderstood?
If your answers were yes then most probably you have just left the incorrect impression but you are not bad at all. Impression ... Views: 1394
Political correctness is just upgraded terminology for the sensitive person’s euphemisms. In extreme cases, affirmative action does create reverse discrimination. We lose vivid imagery when we lessen the power of our communication by softening our diction. Why not use this phenomenon to our ... Views: 4312
“Discomfort is not a problem to be solved, not an enemy to be fought, not a monster to escape from; but instead an energetic relationship within, to be owned with courage and grace, and transformed through total acceptance, divine wisdom, and love.”
Joe Hurley
We all experience discomfort ... Views: 959
Many people suffer from chronic hoarseness, sore throats and even loss of voice; and, most of these people do so because of misuse of the speaking voice. It is common; it is world wide; and, it is a growing concern.
Through the years that I’ve had a website on voice improvement, 40% of those ... Views: 2310
When we realize that virtually every aspect of our business and personal life requires negotiation, the benefit of being a better, more efficient negotiator is clear.
Negotiating skills are not usually part of our formal education, though we use these skills all day, every day. These skills ... Views: 698
Face reading! Is it true?
Whatever you try to hide, is written on your face. Yes, it's true, it's not some kind of magic, it has always been there, but you are the one who did lack the required knowledge. Statistical studies showed that there is a strong connection between face features and ... Views: 9462
To be a profound, or at least half-way decent, communicator you must know the basics of communication. That being said, let's begin with why communication is important.
Did you know that a third (1/3) of project managers spend at least 20 hours in meetings every week, and an even greater ... Views: 698
Give from your Heart and Speak like a Pro!
Public speaking has been said to be the greatest fear in North America – even over death! It has become like a societal epidemic – we have made it into such an important and frightening experience. So how do we overcome our fear of public ... Views: 793
It is usually unwise to strongly stereotype a group of constituents. However, when it comes to training or coaching technical people (“techies”), a few considerations do commonly apply.
Techies operate by a different set of standards than the rest of the workforce; they have different ... Views: 749
Throughout the day, you greet people, have conversations, and attend meetings. Every communication impacts you in some way, either adding value to you or depleting you. Communication is an extremely potent personal power and you need to learn to use it wisely.
For instance, do your ... Views: 6081
Challenge: I’m a new manager leading a team of sales professionals. One of my associates is very negative and does minimal work. While he meets quota, he could do so much more and his negativity impacts the other members of our team. He’s been with our company for a number of years and it seems ... Views: 1180
To make your blog worth reading and revisiting you need to think about the type of content that is suitable for your blog in order to make it readable and, possibly, profitable. First off, I want you to understand that many blogs have no fixed scope, which means many bloggers write about ... Views: 610
We have always known that investing in bricks and mortar is normally the most lucrative and wisest investment you could ever make. However, with the continuing price rises in the UK many are looking abroad to buy an investment home and future nest egg. Spain has always been first choice for ... Views: 653
Have you been playing “phone tag?” You know the routine: you call and leave a message, the other party returns your call and leaves you a message, and on and on. By the time you actually speak with the person you were trying to reach, you’ve left two or three messages.
Don’t despair! Use each ... Views: 1744
As a “Results Coach” to numerous business owners in a variety of fields, I am often puzzled as to what little or no effort goes into marketing.
Businesses spend money on advertising methods such as billboards, signs, car signage, magazine and trade journal space, newspaper, mail drops etc… and ... Views: 1644
Many times in your life you will make requests of others: to join a group, committee or team, to perform a task or to assist with a project. This month's question: How do you make the ask? Often the key to getting to "Yes" involves how you make your request.
Whether you are:
* Building a ... Views: 734
It seem that the only time people are open to change is when what they have always done no longer works for them. In other words when our needs are no longer being met by previous behaviors, thought patterns or procedures.
Your task as a CEO or manager is to show your staff that this applies to ... Views: 14806
"Talk to Me, I’m Human!" Have you ever felt like telling (or
worse—yelling!) this or a similar phrase to your boss, a coworker, or
significant other with whom it seems impossible to have a conversation? In a world that prides itself for its advances in technology, we have surely gone backwards ... Views: 772
When you speak, do people listen? You don't have to be E.F. Hutton to command attention and respect in the workplace. But you do have to be credible.
Credibility in the workplace means believability. Simply put, do people believe what you say? Is your reputation based on a track record of ... Views: 1017
More and more individuals are reporting increased stress in their lives. For many, this is because they are putting undue pressures on themselves and are working longer hours. After a certain time, different for everyone, the effort that you are putting into your work becomes counter-productive. ... Views: 1463
You've seen it in every classified ad and most job descriptions: must have excellent communication skills. Even worse, once hired, it reappears annually each review period: Improve communication skills. What's a person to do? Communication skills don't require a graduate degree, just common ... Views: 897
I think we have all asked the same question at one time or another. That question is ...
"What does it really take to succeed online?"
If we listen to the emails and websites we read, we hear many strong opinions.
* "Create your own product" they say.
* "Do joint ventures" says another.
* ... Views: 584
Why do 99% of Small Business Owners fail online? Because they write to sell, not to communicate. Does your web site get the sales you want? Then this article is not for you. If not, then you might want to learn more about the business communication skill #1: "PREselling".
Due to the lack of ... Views: 649
I recently had to learn a lesson which I often suggest that my clients learn: how to set boundaries and convey the truth in such a way that the other person doesn't feel attacked. In other words, how to respond when someone has irritated, frustrated, or infuriated you.
The main aspect of this ... Views: 826
What does it take to be a good listener?
When we listen we do not listen only for what is being said, but also listen for what is not being said. Listening has many facets to it. In this article I will cover the foundation skills for listening. These skills will boost your listening ability and ... Views: 2784
We live in a world that is ever changing and evolving into a faster and faster pace. Consequently, our response time to information that is presented to us has become more immediate. Such a scenario makes it difficult to both truly listen and to truly be heard. People have become accustomed to ... Views: 1873
The number one rule of being successful in the world of publicity (or in just about any other field, for that matter): Don't
sabotage your efforts with dumb -- and easily correctable --
mistakes. Here then are the dumb things that publicity seekers do. Avoid them, and you'll be well on your ... Views: 1052