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Communication Skills and Training Articles
Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
SelfGrowth.com Recommended Articles:
Access POWER - by Joseph Riggio- Communication Skills - by Communicating is one of the most important things a couple can do together to keep their relationship strong and full of vitality. In fact, without communication there is no intimacy in a relationship. Intimacy -- or literally "in-to-me-see" -- cannot exist without both partners revealing ...
Views: 840 - Good Communication – Why is it Such a Challenge? - by Submitted on Jun 30, 2007 from Dalli SimmonsRelationships and business dealings rely on our ability to communicate thoughts and ideas clearly from one person to another; due to this reliance, it is critical to ensure effective communication skills to avoid the cost incurred by misunderstandings - but what happens when we don’t? The damage ...
Views: 947 - How To Be A Customer-Focused Organization - by Submitted on Jun 26, 2007 from Mary Gormandy WhiteWould you say that your customers are satisfied with the products and services provided by your organization? Do you think that having satisfied customers indicates that your organization is one that provides exceptional customer service? If so, think about what the word satisfaction really ...
Views: 1331 - Successful Interaction - by Submitted on Jun 25, 2007 from Vicki MotsingerThe way people perceive you will depend upon the way you interact with them. We interact with people in one of three basic modes: • Superior to inferior. • Inferior to superior. • Equal to equal. SUPERIOR TO INFERIOR The superior-to-inferior relationship can take several forms. One is the ...
Views: 1211 - Denial Is Just Another Defense Mechanism - by Almost everyone nowadays knows what it means to say an alcoholic is "in denial." This is the alcoholic who tells himself and the world "I can quit any time I want to." He doesn't quit, though, and doesn't recognize the impact of his drinking on himself or on those who care about him. Denial ...
Views: 626 - Rapport = Successful Communication - by One of the most important ingredients of successful communication is rapport. Whether your communication is with one person or several hundred, to be effective and get the outcome you want, harmonious relationship is essential.
Next time you go to a restaurant, observe the people sitting with ...
Views: 870 - Rapport = Successful Communication - by One of the most important ingredients of successful communication is rapport. Whether your communication is with one person or several hundred, to be effective and get the outcome you want, harmonious relationship is essential.
Next time you go to a restaurant, observe the people sitting with ...
Views: 598 - Building Better Employee Relations Through Dialogue - by This is a time of historically extraordinary change for most organizations and individuals. We are moving quickly from the Information Age to the Age of Communication. The exceptional turns of business events we are currently experiencing result from the need for communication. While there may ...
Views: 1348 - Turn A Difficult Customer Into Your Ally - by Having spent many years consulting Information Technology (IT) type companies and supervising IT projects I have learned one thing? IT people are very analytical. In fact, they can be down right difficult to communicate with.
I must admit, working with these people is not always easy and many ...
Views: 539 - 10 Great Ways To Command Your Listener to Pay Attention - by These tips are a great starting point to help you to get someone to listen carefully when that other person is not paying any heed to what you are saying.
1 Speak more softly. This will cause most people to ask you to speak up!
2 Confuse your friend. Say something that does not make sense. ...
Views: 1220 - The Art of Confident Conversation - by Did you know that the second greatest social fear people have is the fear of starting and carrying on a conversation with someone they don't know. The greatest social fear is speaking in public. Why are we afraid to speak with people we don't know? Perhaps it stems from being told as children ...
Views: 598 - Climbing the Listening Ladder - by I wrote in my book " Embracing the Mystery " that there was nothing as flattering or as rare as the undivided attention of another. The fact is that people just don't listen well. I think it was Mark Twain who wrote that a bore is someone who wants to talk about himself when I want to talk about ...
Views: 4313 - First Impressions Aren't That Important - by Submitted on Jun 22, 2007 from Chris WaughI disagree with the old saying, "You only get one chance to make a great first impression." You've probably heard that first impressions are critical in your business and personal relationships. They say that people hold on to their first impressions of you, and that they can't be changed. ...
Views: 615 - Sometimes You Have to be Firm - by Submitted on Jun 21, 2007 from silvana carkLet’s face it. the majority of people in business are nice, yet professional. Sometimes as managers though, niceness overtakes the need to manage effectively. Read any business magazine and you’ll get advice such as “Never criticize an employee directly.” Other books or speakers encourage you to ...
Views: 2758 - Language: The Key that Opens or Closes that Important Door - by Submitted on Jun 20, 2007 from Connie ButlerLanguage: The Key that Opens or Closes that Important Door Language is one of the things that sets us apart as beings, one of the things that essentially defines us as humans. When language is used well it can elicit very deep feeling in others, motivate others to action and define the nature ...
Views: 970 - How To Master The Art Of Verbal Communication - by When we communicate verbally with others, either in a conversation or in a presentation, our usual goal is to have people understand what we are trying to say. In order to accomplish this, we should remember the acronym KISS (Keep It Short and Simple). When we talk to others, we assume they will ...
Views: 831 - D E A L I N G W I T H "A L O O F S - by Submitted on Jun 16, 2007 from Robert NajemyIn the role of the aloof we distance ourselves from others, avoiding meaningful or honest emotional contact. In this way, we are less likely to be hurt or controlled by people’s negative emotions, requests or demands. 1. We hide from the intimidator’s attack, the ...
Views: 1432 - The Personal Touch 1 - by There is a simple art to networking and the good news is, should you choose to put forth a conscience effort to improve the way you communicate, networking can and will become second nature to you, it is really just that simple. A personal touch big or small makes a big difference in how others ...
Views: 524 - Using a USP to Quickly Connect With Prospects - by The acronym USP (Unique Selling Proposition) was created by Rosser Reeves, marketing expert in the 1960's. Over time, his concept has been used by others, called different names by different individuals and pretty much has taken on a life of its own. You might know about this concept, but call ...
Views: 654 - So What's Your Excuse? - by I'm not sure what the history of "excuses" is, except to know that a majority of the time excuses equal some sort of self-dishonesty.
They're part of what we thought we "should do" vs. being a "must do"! Excuses come from us not being able to take our own "no's". They're what we say to people ...
Views: 679 - Eight Strategies to Working Any Room ® - by Submitted on Jun 14, 2007 from Susan RoAneEight Great Strategies for Working Any Room By Susan RoAne Walking into a room full of people, especially strangers, is daunting for 93% of American adults. Yet, our careers, businesses and social lives are enhanced by our ability to meet, mingle, interact and make connections. For over ...
Views: 715 - Resolving Conflicts: Keep them Engaged and Sustained in Productivity - by Submitted on Jun 14, 2007 from Don Bowlby“Those in conflict are unable to sustain a productive and stable exchange,” according to Craig Rashkis, a mediator who has a master’s degree in dispute resolution from Pepperdine University’s Straus Institute for Dispute Resolution. In his article Workplace Conflict and the Importance of ...
Views: 1324 - Playing the Victim - by Submitted on Jun 12, 2007 from Robert NajemyThe role of Victim (poor me) is a favorite for many of us. There are so many benefits we can ascertain by playing the role of the victim. 1. We automatically gain self-worth. Follow this reasoning closely. As a victim, we are the one to whom injustice is being done, thus the others are ...
Views: 20019(4 votes) - Could You Be Making Making Bigger & Bolder Requests? - by Submitted on Jun 12, 2007 from Margie WarrellAs you read the title of this article perhaps you were thinking "umm... I don't know... could I?" If that was the case for you then I want you to begin by thinking about something in your life that is not how you would like it to be right now - a person who is annoying you; a situation which ...
Views: 806 - The 10 Commandments of Press Releases - by Submitted on Jun 12, 2007 from Bill StollerThe 10 Commandments of Press Releases by Bill Stoller, Publisher Free Publicity, The Newsletter for PR-Hungry Businesses http://www.PublicityInsider.com/freepub.asp In baseball, it’s said that you know an umpire is top-notch when you never notice his presence. If he’s doing his job, he won’t ...
Views: 1107(2 votes) - Garden of our Mind - by Submitted on Jun 11, 2007 from Judy WrightGarden of our Mind ©2007 Judy H. Wright, life educator How and why do we believe what we believe? How do we arrive at our underlying set of beliefs and attitudes (which includes assumptions and prejudices)? Who planted the information in our mind? Was it nurturing or toxic information? Most ...
Views: 694(2 votes) - Relationship Skills - by Relationship skills are the tools that build deep function- al relationships.The most important amongst them are
1.Self-ownership
2.Good listening behavior
3.Effective needs negotiation
4.Ability to stay in the present moment
5.Toleration of differences
6.On good behavior forever
7.Golden ...
Views: 786 - How To Create a Great First Impression - by They say you can't judge a book by it's cover but how many of us judge people by the way the talk, the way they talk or even by the way they answer the telephone?
We form opinions about people the first time we see or hear them. We even form opinions about people we have never met! ...
Views: 1634 - Send Free SMS: Lucrative Option - by Submitted on Jun 06, 2007 from Jayson PabloAre you still using the traditional mobile phones as a medium to send your SMS? Well, the time is changing and so is the trend. Now a more lucrative method of sending SMS through Internet has come as a way that has changed the way people communicate. Now you can all connect through the Internet. ...
Views: 783 - To Cause or Not to Cause - by Once upon a time in the land of Be, where everything is the way it’s supposed to be, there lived a young person. We're not sure whether the person was a boy or a girl. Anyway, this person had an amazing talent. Believe it or not they could cause people to do exactly what they were doing.
Now ...
Views: 634 - How to Listen: Strategies for Promoting Better Personal and Professional Relationships - by Listening is one of the most important, as well as most misunderstood of the communication skills. One of the things that makes listening a challenge is that it requires your complete undivided attention. As well as your complete involvement with the speaker. Giving someone your undivided ...
Views: 1302 - Take a Break and communicate - by When did you last say something complimentary to your partner? When did you last tell them how you feel about your relationship or life in general? When did you last ask them what they would like from you or tell them what you would like from them? When did you last even have a friendly chat? ...
Views: 639 - "Learning From Fido" (or, the real gurrrrus online) - by If dogs were teachers we would all learn a great deal about life, love, and work including the internet.
I received a simple e-mail message from one of my online friends recently that pointed out some of the traits of dogs which are positive. admirable, and worthy of imitation.
For example: ...
Views: 770 - Perfect Delays - by "Winning communicators don't strive for perfection, they strive for connection."
Cheers and elation bubbled throughout the room after our presentation skills workshop. Five executives from various professions had successfully made stellar leaps in enhancing their communication skills.
One ...
Views: 1114 - Anybody Wanna Buy From "Ol' Shifty Eyes"? - by What makes you trust one person yet not another? I mean "really". Here's how I, a Newbie, see it.
What makes one person's "word" believable? Remember that saying, "A person's only as good as his word"? My Dad always said that when I was growing up, and my husband says it to our two sons.
I ...
Views: 734 - Communicating in Stressful Situation - by Deadlines. Commitments. Obligations. Time constraints. Terrorists. Business and personal goals. Wait a minute! Did I say terrorists?
What were your sources of stress on September 10, 2001? How well did you communicate with your colleagues, staff, managers, supervisors, family and friends? How ...
Views: 3252 - Teens Tweens or Children? Talking Effectively with your Kids about the Internet - by Talking effectively about the internet with your kids, and setting rules that will stick, requires an appreciation of their age and maturity. You of course know your kids best, and may already have had effective discussions with them about family rules for using the internet, but here are some ...
Views: 1050 - 9 Powers of Apologizing: Communication to Quickly Heal Your Relationships - by Submitted on May 18, 2007 from Joshua UebergangThere are many powers of apologizing. They go beyond healing your relationships too encouraging open communication and repairing self-esteem. Here are the 9 powers of apologizing: 1. When you admit your mistakes and do not hide your weaknesses, other people you come across are more able to do ...
Views: 816 - Voice Mail Messages That Get Results - by Submitted on May 16, 2007 from Renee Grant-Williams“Leave a message at the sound of the tone.” Sound familiar? More and more, placing a telephone call means getting a recorded message asking you to leave a message. And your message is probably just one of dozens. How do you increase the odds that your message will make a positive impression ...
Views: 762 - Calling Cards: Biggest telephony business opportunity - by Submitted on May 13, 2007 from Jayson PabloThe calling cards works on a pre-paid system, where you can access the telephony service immediately with a certain value of currency in your card. In other words, it can be said that a calling card is a communication credit card that is used by the consumers to avail telephony services. If ...
Views: 1037 - Accurate Communications:Speaking From Your Heart - by Imagine a world devoid of the use of language. Everyone is telepathic. Thoughts propel around the world instantly as do radio waves—openly and freely. Everyone knows every thought of every other person—instantly—if desired. A perfect state of accurate communications exists that gives us more ...
Views: 3197 - Accurate Communication: Communication takes a Life of its own - by We know that interpersonal communication involves interaction between at least two people. But do we know that a higher and more sophisticated level of communications exists? I term this “Accurate Communication.” The benefits of Accurate Communication are many. When used by sales people, it ...
Views: 7183 - Use Communication To Release Another Person’s Upset - by When someone is upset at you, the most important thing you can do is to get their upset communicated. Get it said. Get it out in the open.
As long as an upset is kept inside, it does damage. The person creates distance and destroys love. The moment an upset is communicated, the upset loses ...
Views: 3340 - To Whom It May Concern - by Submitted on May 11, 2007 from Dianna BooherYou have done the necessary research, formulated a sensible proposal, and even rewritten the final draft for your presentation at tomorrow’s staff meeting. The only factor you failed to consider is one of the most important components of the communication process: knowing “to whom it may ...
Views: 1299 - Hiring: Communicating in the Age of Interaction - by Submitted on May 08, 2007 from Don BowlbyInteraction comes in two ways today: human-to-human and human-to-information. As a natural extension of the Information Age, the Interaction Age has come with messaging capabilities and real-time conferencing supplementing office productivity. With all of this technology at our fingertips, it is ...
Views: 1282 - 4 Personality Types: Who is the Most Effective? - by Submitted on May 08, 2007 from Don BowlbyA friend of mine recently bought a fitness center franchise and she is miserable. She learned that when the center is empty she goes stir-crazy. She likes to have people around her all of the time and can’t stand the quiet of the afternoon. On the other hand, my best friend is an engineer ...
Views: 2417 - Cutting Through the Fog - by We so often communicate with one another on top of layers of unspoken assumptions and agendas, often without realizing it. The "not realizing it" piece is the killer. Unconscious assumptions present huge barriers to clear communication and understanding. One of the most powerful things we can do ...
Views: 634 - What is Managing Up? - by Submitted on May 03, 2007 from Yvonne Ryan"Managing up" is all about establishing good relationships with the leaders above you, so you can further your goals and the goals of your group. People deal best with those they like, or at least respect. Overall, you will need to become visible to these people, understand their goals and ...
Views: 841 - The Art of Being Speechless - by A young reporter was interviewing an elderly Sir Winston Churchill. He complimented Sir Winston on his great oratorical skills. Sir Winston replied that it took a great deal of practice. Taken aback the young reporter qualified that he was referring more to the great statesman’s impromptu quips ...
Views: 776 - How do You Communicate Love--or Anything Else? - by Submitted on Apr 29, 2007 from Evelyn ColeWhat Happens to Communication When Subconscious Clues Are Missing? What happens when all that is left is a hastily written and then hastily read message on a computer screen? Dire warning ahead! According to a recent blurb from the Associated press, 71% of business executives prefer to ...
Views: 1049