Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
"You look so good! You can't be as bad as you say. You look perfectly healthy."
"You think you have fatigue? Try working full-time plus having four children! Then you'll know what chronic fatigue is."
"I think you're spending too much time thinking about how you feel. You need to just get out ... Views: 849
"She found her voice?" the panel moderator stated questioningly. What does that mean? Shouldn't she have found it by this time?
These were the questions posed by a TV program moderator after the New Hampshire primary election in the US. Of course he was referring to what the media was ... Views: 631
This article on storytelling is designed to help you create compelling stories that will engage your donors and get them excited to support your organization. In particular, we’re going to focus on why storytelling is important for building relationships with potential donors and supporters. ... Views: 1027
The root of all unhappiness is disconnection from self and from others. Human beings are wired for connection. When we are connected, we are wild with joy. We are filled with spiritual juice and life works magically.
If you want more connection to yourself and to others, try practicing ... Views: 1006
I like to get what I want and I also like to empower other people. When I can do both at the same time, I am really happy! One of my favorite core concepts for leadership communication is what I call “attack the system, not the person.”
When you are frustrated because you are ... Views: 912
WiMAX technology is identified as Worldwide Interoperability for Microwave Access; it is formed in June 2001 to encourage conformance and interoperability of the WiMAX (IEEE 802.16) standard, officially known as Wireless Metropolitan Area Network (WMAN). WiMAX technology intended to offer ... Views: 867
Information Technology (IT) industry is one of the major areas of human activities. It has rapidly matured in relatively short span of time. More or less every one is taking advantages of IT and those who have yet not integrated IT in their work and life want to. Like any other industry, IT also ... Views: 1145
You don’t even need to notice how easy it is for you to read this article now and develop new power and appreciation for words. The power of words! The topic today is language and how words can influence you on an unconscious level, influencing your thoughts, your emotions, and your ... Views: 4890
Whether you run a small business or are a CEO in a major corporation, if you don’t speak up, you will not reach your full potential. Susan RoAne, in her landmark book, How to Work the Room tells us that 93 percent of people report that they are shy. This number astounded me and tends to ... Views: 902
For busy professionals constantly balancing schedules, deadlines, and priorities while dealing with a vast variety of personalities, there is an often-neglected resource that can make the difference between success and failure and interacting with relative strangers or trusted partners.
The ... Views: 1182
A few months back I met up with a few friends at a bar. I didn't know everyone there, so I was introduced to some new people.
This night I was wearing a particularly ridiculous outfit. Ripped jeans and shiny leather shoes with a vertical striped pink, red, white and black Liz Claiborne ... Views: 2283
I was doing a bit of grocery shopping today and I got hit on twice in less than a minute. By dudes.
No prob with me, they're just barkin' up the wrong tree.
The thing is when I walked away from both of them all I could think was, "Man, those were some creepy dudes."
And no, it wasn't because ... Views: 3535
You need to develop both your self and your voice to get the most value for your life. This is of most benefit for people who want to take control of their lives. As individuals, we can control our egos and our inner "self-talk" so that we can make careful decisions and are not controlled by ... Views: 2583
If you talk to other people and are either a man or a woman, you need to read this!
The ability to communicate well, to get your message across to customers, colleagues, and friends is hugely important! And listening and interpreting what you hear and see correctly is a vital tool in every area ... Views: 4048
When it comes to communication in business - have we all gone completely nuts?
I am a mother of two teenage girls. They both have the ability to multi-task and when it comes to technology they know things that surprise even me, and I thought I was pretty techno savvy! Recently I asked my 16 ... Views: 1303
Recently, we traveled to Southern Alberta to visit with Carol’s side of the family. Are they in-laws, out-laws, or maybe some of both? Regardless, I love them all.
As we approached our destination, we chatted about our expectations of how the landscape would look, based upon our memories. ... Views: 1293
1. Why do I have so much trouble confronting people?
Oh, get over it. No, I'm just kidding. While we seem to return to temperament over and over again, it is true that outgoing Cholerics (see FAQs on Temperament and Personality) and critical Melancholies find it easier to confront ... Views: 1186
Introduction: how communication works by providing shared understanding.
The word communicate comes from the Latin communis or common. We speak of a common room that everyone shares or a university commons where everyone shares the space. It indicates that two people or two groups have ... Views: 2557
All true questions are neutral. If a question is not neutral, then it is not really a question, but rather a statement, or a judgment, disguised as a question. For example, when a mother confronts a child who has just done something really horrible and says “What on earth were you ... Views: 12767
One of the most common things we do on a day to day basis is communicate with other people. Good communication can lead to a better understanding of people and perhaps more importantly, allowing others to fully understand us. This is especially important in business.
Communication means have ... Views: 964
If a phrase starts to roll off your tongue, shut your mouth; consider it a cliché. It's probably a phrase so overused that the meaning has long since been lost. Instead, aim for originality and specificity. Stringing jargon and business clichés together in paragraph after paragraph from ... Views: 2483
In today’s business environment the need and ability to record phone conversations is critical. Whether for staff training or being able to verify information given, call recording provides a secure, impartial and utterly reliable witness to every important phone call. Call recording can ... Views: 637
Every one of us, at some time in our career has faced the challenge of working with a bully: be it a client or a colleague. Webster defines a bully as a ‘noisy, overbearing person who tyrannizes the weak.” Even though we don’t start out as weak, being on the receiving end of hostile treatment ... Views: 1221
Many business owners are puzzled when their attorney or CPA suggests that they should meet with me before proceeding with signing a contract or structuring a reorganization or resolving a partnership disagreement. What's a psychologist have to do with business anyway? "I don't need a shrink," ... Views: 1359
I think most of us would agree that on a practical, day-to-day level the most important life skill is communication. However, when we take a look around we discover that:
1. Many of us have trouble expressing ourselves effectively.
2. Many of us spend the majority of our life not saying what we ... Views: 5079
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The Black Dot - by Robert Gedaliah and Rande Davis Gedaliah
Did you ever do something that everyone says is excellent, except for one person? But you find yourself focusing on that one negative response?
It’s like this large white paper with a small black dot on it. 99%of the paper is clean and this 1% is what you focus on.
We’ve been ... Views: 954
Would you like to gain enlightening, career-building knowledge and the skills that will give you the winning edge when dealing with the opposite gender? Are men and women really that different from each other and how does that play itself out in work situations?
One of my favorite books is ... Views: 1600
In our busy worlds, we sometimes don’t get the time to acknowledge the contribution of another person. People are helping other people all the time, so it is easy just to let it pass without recognising it. When we do, it can end up as a scant “thanks” or “cheers”. Whilst that may land with ... Views: 1596
How much of your companies business is done over the phone?
As today’s business market changes, more and more time is being spent talking to clients over the phone. Here we rely completely on our voices and how we speak. Are your Tele-staff giving out a professional image? Or are they chasing ... Views: 533
Adrenaline – your body’s way of helping you when you need to do something special.
Such as give a presentation, or go on a job interview. Yet most of us find it to be our worst enemy. Because we don’t understand what happens to us when we become nervous. If you can pre-empt the effect adrenaline ... Views: 3728
Public speaking is the worlds 3rd biggest phobia!
Yet it is the most natural, thing for humans to communicate to each other.
We in – fact present all day, every day, to friends, colleagues and family.
If you watched something really interesting on television last night, the next day you want to ... Views: 694
From Annoyed to Calm.
The Art of Dealing with IRATE CALLERS
By Delia Thompson (ATCL/LTCL – Trinity College of London (Speech and Drama)
It is quite a challenge working in a call centre that receives complaints.
I marvel at these incredible staff members that manage to listen to problems and ... Views: 2163
Currently there are 3 main types of broadcast Internet messaging systems that you can use to deliver newsletters, e-zines and other informational materials to your customers.
I'm not going to cover here internal or intranet messaging systems, the main focus of this article is on the virtual ... Views: 604
Be aware of who you are talking to. During a verbal interaction, regardless of whether it's over the phone, a meeting, a group discussion, in a party, or just plain talk, 4 predominant types of people emerge in the way they speak to you...
1) The close-minded: You will find it very tough to ... Views: 1038
What four letter words do we mean? Here are a few:
Talk
Chat
Tell
Blab
Let's look at ‘talk’ as an example. If I asked you, you could all talk about almost anything at a moment's notice. In the computer in our brain, we have lots of programs--what we think, what we feel or believe about ... Views: 925
Do you think you deserve more for what you do at work?
Here's how to ask for a salary increase.
It happens occasionally. The boss notices what a great job you're doing and he/she spontaneously offers you a raise. Yes, it does happen. But in most of our worlds, if you want a raise, you need to ... Views: 1585
One Block in Any Direction
My earliest memory of being unable to speak for myself goes back to when I was four years old. I was allowed to cross the street, one block in every direction. When our neighbor found me playing across the street, he didn't believe I had permission to cross. He ... Views: 1271
“Live, live, live!--Life is a banquet and some poor suckers are starving to death.” Auntie Mame
Auntie Mame is my hero. As a fictional character in Patrick Dennis’s, 1955 novel and the 1958 movie starring Rosalind Russell, (by the same name) for me, she captures the essence of a “Yes!” life. ... Views: 1258
Finding True North
Balancing two cups of coffee I slid open the patio door with my toe and leaned into our redneck back yard. Pansies, daisies, and lilies and tons of Miracle Grow couldn't hide the thirty-five bus seats, yards of vinyl flooring, a diesel engine, a stack of tired tires, nor the ... Views: 1286
“The true adventurer goes forth aimless and
uncalculating to meet and greet an unknown fate.” O. Henry
Carrie, my daughter-in-law is six degrees left of center. She is not your atypical woman by any stretch of the imagination, yet her adventurous nature and flair for the bazaar, actually, ... Views: 2844
Studies have been established that prove:*
• The human brain processes visuals 400,000 times faster than it does text.
• Visual aids have been found to improve learning by up to 400%.
Other important facts about visual aids:**
• Retention of information is six times greater when information ... Views: 8663
One of my favorite Dolly Parton quotes is: “Figure out who you are, then do that for the rest of your life”. Of course, that’s easier said than done. Yet there is a growing body of writing and research on helping people to do exactly that…to get clear about their values and their strengths and ... Views: 1090
Effective communication is vital if you wish people to understand your viewpoint. It becomes even more crucial in professional settings, as fierce competition means that customers must be convinced that your products are superior to your rival's. Unless you effectively communicate the features ... Views: 1740
Ah, the good ole days. What happened to the days when you could open up your shop and be the only butcher, baker, repairman, etc in town?
The answer is “Progress.” Progress brought with it more things to do and make money at, but it also brought with a wave of non-stop competition.
In ... Views: 1373
Great leaders typically have great communication skills -- both verbal and nonverbal. And you can be certain that one of the politicians stumping the U.S. presidential campaign trail right now, and who will become the next U.S. President, will have an extraordinary set of natural and mastered ... Views: 1053
No matter how brilliant and invaluable your idea, it is worthless unless you can share it with others. For this reason, effective communication is crucial at every level of an organization. However, the ability to communicate effectively does not come easily to many people, and it is a skill ... Views: 3591
Delayed on a recent trip and sitting in an airline club for a few hours, I overheard this conversation between three thirty-something travelers. Amy, Jeanne, and Bill all arrived together, piled their luggage in the chairs across from me, and began to unpack their laptops.
Bill offers to buy ... Views: 1492
If I’d heard it once, I’d heard it 100 times. Same record. Same song. Sure the jacket covers, labels, and package shapes were different, but basically it was the same old refrain: “I’m not in love with my partner any more.”
By way of introduction, the pair had blurted out, “We’ve decided to ... Views: 2200
A recent Harris Interactive survey for Whitepages.com released findings on what communication modes are most open to misunderstanding. Not surprisingly, 80% of adults found it most easy to misinterpret the tone of e-mail. Seventy-eight percent found text messages to be misleading, while 71% ... Views: 949
Which sounds right? Mr. Communication, Mrs. Communication or Ms. Communication?
Yes, You guessed right. Miscommunication. She happens all the time. Let me give you an example. My wife Laurie says to me… “Honey, How does baked chicken breasts sound for dinner?” But I hear… ... Views: 1782