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Communication Skills and Training Articles
Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
SelfGrowth.com Recommended Articles:
Access POWER - by Joseph Riggio- What to Look for in Public Speaking Courses? - by Submitted on Jul 16, 2009 from Ian PriceGreat speakers are not born but made. You too can become a good orator by taking up the public speaking courses. The art of public speaking must be practiced by everybody who wants to reach great heights in their career. Those who are incapable of speaking infront of the public cannot come up in ...
Views: 2271(2 votes) - Quantum Mind Management - by Submitted on Jan 30, 2012 from Aryana HudsonRemoving oneself from conflict, arguing and emotional blame or blight from a blamee is simple and one hundred percent vital to ending the aging process and reducing the chances of your eventual death from genetic deterioration. Upon an emotional reaction occurring in you stop and allow the ...
Views: 2008(2 votes) - Training Your Internal Coach for Success! - by Submitted on Jul 14, 2009 from Vesna GrubacevicDo you realise that every time you speak to yourself you are actually coaching yourself? Are you empowering yourself through your own internal dialogue or beating yourself up? Is that little voice inside of you your best friend or a saboteur? How would you like to be able to train your ...
Views: 1440(3 votes) - Get Along Better with People with the DISC Approach - by Submitted on Jul 15, 2009 from Lillian BjorsethEver notice how much of your work involves dealing with people? Have you noticed, too, that they don’t necessarily follow the script you have written for them? And, when they don’t, it can be fun, interesting, disappointing, frustrating and even downright painful depending on the situation. ...
Views: 3837(4 votes) - The iPod and the Downfall of Social Interaction - by Submitted on Jul 10, 2009 from Kevin BurnsHow many times have you placed a call to a client, a business or a colleague or friend only to reach voice mail? Then within two or three minutes of leaving your message they call you right back. Sometimes they’re honest about it and sometimes they lie but they’ve really been using voice mail to ...
Views: 1878(1 vote) - Questions to Ask When You're Presenting - by Submitted on Jul 10, 2009 from Gilda BonannoLately, I've been hearing from a lot of people who have been asked to present at a meeting for a different department or group. Essentially, they're told (by phone or email), "be there at 1 pm to talk for a few minutes about your project." That's not enough information. If you're asked ...
Views: 1102(5 votes) - How to Listen & Not Interrupt - by Submitted on Jul 10, 2009 from Gilda BonannoA reader emailed me with a question: "You give points on being a good listener. I try, but I find myself at times interrupting because I'm so afraid I'm going to forget what I have to say. I've been told to keep a pen and paper handy to jot down what I want to say once the speaker has finished. ...
Views: 11280(14 votes) - Learn to Say “NO” and Mean It! - by Submitted on Jul 10, 2009 from Maggie CurrieHow can you respond confidently when someone makes a request you’d prefer not to accommodate? The question has just been posed. Pause. Was your inclination to say yes, even though there’s a voice deep down saying “no”? What possible reasons could there be for saying no? It’s beyond ...
Views: 1639(2 votes) - To Train or Not to Train - by Submitted on Jul 09, 2009 from Rosanne DausilioAccording to a recent survey recently conducted by Tealeaf, a leading customer experience management company, one key element to surviving an economic downturn is excellent customer service. This is a huge opportunity for companies (like yours) willing to significantly improve their customer ...
Views: 1368(1 vote) - Salesperson’s Magic Bullet - 4 Ways to Smile When You Talk - by Submitted on Jul 09, 2009 from Roger SeipI was driving around last week listening to a guy named Andy Andrews in my car, and he said something that hit me right between the eyes. Mr. Andrews (author of the book The Traveler’s Gift) was saying that if he was allowed only 1 minute on stage and one thing to say that would change ...
Views: 5639(4 votes) - Disconnecting from Technology - by Submitted on Jul 08, 2009 from Intent.com AuthorsA couple of weeks ago, just before I took some vacation time, I was chatting with a student about my trip. He asked if I would send him some photos of flowing lava from the active Hawaiian volcano I planned to visit. I told him I would do so when I got back. "Just send them from your phone," ...
Views: 961(1 vote) - Patient Communication That Works and Builds Your Practice - by Submitted on Mar 01, 2021 from Dr Rick GoodmanHave you ever had a patient that sits through a whole report of findings and looks at you with the deer in the headlights look? It's obvious that they don't really understand the treatment program that has been implemented and your communication is off target. If your patients do not have ...
Views: 1582(1 vote) - Check Back Your Key to Delegation Success! - by Submitted on Mar 01, 2021 from Dr Rick GoodmanIn order to grow your business, you're going to have to trust that your staff members are capable of getting the job's done that you assign to them. That means you're going to have to do something that may be uncomfortable for some of you and easy for others. You’re going to have to ...
Views: 1514(2 votes) - Sharing and Listening - by Submitted on Mar 30, 2012 from Payam GhassemlouHave you ever had the experience of sharing your life challenges or problems with an empathic listener who gave you his or her undivided attention? A kind of listener who did not judge you and really cared about what you had to say. Someone who was not quick to give you advice and solutions but ...
Views: 1584(3 votes) - Ole Boy Network Still Has Teeth - by Submitted on Jul 07, 2009 from Lillian BjorsethI’m not a sexist, and I’m not a bra-burning feminist. I am a realist. That’s why I can say that the ole boy network still unequivocally affects relationship building in the corporate hallowed halls … not so much in the entrepreneurial ranks. Building beneficial relationships knows no gender ...
Views: 1448(1 vote) - 4 Tips to Take the Terror Out of Giving Presentations - by Submitted on Jul 07, 2009 from Roger SeipWhat’s scarier to most Americans than spiders, heights, or even death? There hasn’t been a horror movie made about it yet, but more than 75% of Americans surveyed report that they suffer from “glossophobia,” a debilitating fear of public speaking. Statistically, far more of us claim that we ...
Views: 2675(7 votes) - Dealing with Difficult People - A Spiritual Perspective - by Submitted on Jul 07, 2009 from James LeGrandWe all have difficult people in our lives, and unfortunately, we must deal with them to get things done in life. It can be your ex, your parents or your in-laws. It could be your employer, employees or co-workers. Sometimes it’s the store cashier, the customer service agent or another ...
Views: 5698(2 votes) - Crystal Clear Communications - by Submitted on Sep 08, 2009 from Hunter PhoenixOne of the biggest issues I've seen over the years working with clients is that of communications. So often, situations can go array simply for lack of crystal clear communications. Part of the problem is also part of the beauty; we all have different communication styles. And as much as this ...
Views: 1628(2 votes) - Getting Support in Times of Change - by Submitted on Jul 06, 2009 from Kathy CaprinoAs a coach and a psychotherapist, I’ve worked with hundreds of people each year who are going through dramatic change of some kind or another, and are in need of support from their families, friends, colleagues and others. We often discuss what healthy support is, and how it feels when we ...
Views: 1213 - The Power of Words - by Submitted on Jul 06, 2009 from Gene Griessman(Some years ago I wrote this Lincoln soliloquy for the training film "Lincoln On Communication" and subsequently incorporated it into my one-man play "The Wit and Wisdom of Abraham Lincoln." It is included in Chapter 19 of LINCOLN SPEAKS TO LEADERS. ) "Words have been used to encourage and ...
Views: 822(2 votes) - Sticky Situations with Clients - by Submitted on Jul 06, 2009 from Joan CurtisA customer breaks his word, chews out someone on your staff or keeps calling you in the middle of the night. What do you do? Do you shrug it off, remembering the customer is always right? When looking at sticky situations with clients, we sometimes decide to put our heads in the sand. Maybe ...
Views: 1940(4 votes) - Six Tips to Manage Sticky Situations at Work - by Submitted on Jul 06, 2009 from Joan CurtisWhen your boss asks you to do something that you feel is unethical, what do you do? If you spot two co-workers having an intimate lunch, what do you do? How do you handle telling a long-time employee that his job has been eliminated? One of the biggest headaches any manager faces is ...
Views: 2245(1 vote) - What Every Person Should Know About Handling Difficult Conversations - by Submitted on Jul 05, 2009 from Beth Banning and Neill GibsonDo you ever avoid talking about the impact of wars around the world or the economic situation for fear it may turn into a debate, or even a full blown argument? If so, it's time for you to take back the power to have meaningful, enjoyable conversations with your friends. If you're like most ...
Views: 1077(1 vote) - How To Put Together a Short Speech – part one - by Submitted on Jul 02, 2009 from Mark GarnhamBecause high quality speech writing and presentation is quite a refined art, I have decided to write this article as a series so that all aspects of speech writing and presenting can be covered in suitable depth. The reader can then determine what level of requirement they have and reference ...
Views: 2668(5 votes) - Speaking to Grow Your BusinessI: Marketing Tips to Fill the Room - by Submitted on Jul 02, 2009 from Ann Ronan, Ph.D.There are several low/no cost ways to begin speaking. I would begin speaking for free –I did and it was a great way to build my database quickly. Here are my 4 favorite tips for building your reputation and becoming slightly famous with speaking. Tip #1: Offer a class related to your ...
Views: 1289(1 vote) - Get Your Article Written Today To Build Your List of Raving Fans - by Submitted on Jul 02, 2009 from Ann Ronan, Ph.D.Writing articles is one of the top 5 marketing tools I used when I first started my business 10 years ago and it’s one I continue to use today. Why do I love it so much? It’s free, I can leverage the information and use it in several places, it allows me to give something of value to my ...
Views: 1371(1 vote) - Surviving Tenure - Ten Lessons the TV Show Survivor Teaches Strategic Perspectives - by Submitted on Jul 01, 2009 from Kathleen KingEvery time I share my analogy of tenure to the TV show Survivor™ faculty colleagues start laughing, nodding and poking each other like school children. Why do they react this way? Because the comparison strikes home so squarely and exposes the extreme pressure, high costs and yes, some, absurd, ...
Views: 3129(3 votes) - Don't be afraid to ask for what you need - by Submitted on Jul 01, 2009 from Intent.com AuthorsWe all have needs – physical, mental, spiritual, and social needs. It is important to be able to identify what your needs are in each of these areas so that you can effectively communicate your needs to others. You can’t expect others to know what you need – especially when you aren’t even ...
Views: 587(1 vote) - 5 Easy Steps to Powerful Communication - by Submitted on Jun 30, 2009 from Cookie Tuminello“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.” - Lee Iacocca One of the most frequent challenges I hear from professionals is, “My boss won’t listen to my ideas. I see lots of opportunities to make the company more successful, but every ...
Views: 1352(1 vote) - How to Disagree with the Boss - by Submitted on Jun 30, 2009 from Gene GriessmanConsiderable skill is required to successfully say to someone in a power position, "I want to do it my way instead of your way." Yet this skill is often needed by leaders at every level--whether you're a three-star general communicating with a four-star general, a CEO with a board member or ...
Views: 904(1 vote) - Create the Right Environment for Learning - by Submitted on Jun 29, 2009 from Robert (Bob) LucasBrain researchers have found that many things stimulate learner’s brains during training and educational events. Key among these is the environment in which learning is to take place. If you want your learners to achieve maximum learning potential, create a learning environment in which you ...
Views: 1819(1 vote) - 7 Tips For Positive Conversations - by Submitted on Jun 28, 2009 from Intent.com AuthorsWords have great power! They set the stage for our friendships, for our successes and for our happiness in life. Yet, often we are unaware of the impact we have on others by way of speaking. Have you ever noticed how some people posses the ability of making you feel so alive during a ...
Views: 1023(1 vote) - Ways To Communicate Effectively: Communication Tips To Make People Like And Trust You - by Submitted on Jun 26, 2009 from Michael LeeEffective communication skills are an asset to any person, regardless of your age or status. By learning ways to communicate effectively, you will be able to build trust and respect, and make people like you. That kind of skill is highly sought after in most industries. There are different ...
Views: 1106(1 vote) - How to Effectively Communicate Across Cultures - by Submitted on Jun 26, 2009 from Lisa VelazquezIf you are a good communicator in your own culture, does that automatically make you competent in another culture? The answer is no, if you only interpret through your own cultural glasses and don’t take cultural differences into account. Since communication happens on both a verbal and on a ...
Views: 2115(2 votes) - Communication Tips for Talking about Tricky Topics - by Submitted on Jun 24, 2009 from Susie and Otto Collins“I want to quit my job and go back to school.” “I would like us to work with a relationship coach.” “I think we need to make some decisions about our child.” “I want to spend more intimate time with just you.” It's not always easy to speak what you want or how you see a situation in your ...
Views: 1375(1 vote) - Effective Communication Skills: Sending Your Message - by Submitted on Jun 18, 2009 from Barbara Small“I know you think you understand what I said. But I don’t think you understand that what I said is not what I meant.” Effective communication is key to getting our messages across to others both at work and in our personal relationships. It maximizes the impact of our message while minimizing ...
Views: 4070(1 vote) - Effective Communication Skills: Active Listening - by Submitted on Jun 18, 2009 from Barbara Small“Seek first to understand, then to be understood.” Active listening is the ability to capture and understand the messages that others are communicating whether these messages are transmitted verbally or nonverbally, clearly or vaguely. It is not simply the ability to repeat the other person's ...
Views: 3732(2 votes) - Communicating Effectively: 30 Quick Tips - by Submitted on Jun 18, 2009 from Barbara Small1. Begin to notice your self-talk and how it impacts your communication. 2. Follow the 6 steps to changing your negative self-talk described earlier in the book. They are: • Increase awareness of your self-talk • Ask yourself, “Whose voice is this?” • Challenge or dispute these beliefs or ...
Views: 1041(1 vote) - Use Effective Communication for Your Small Business - by Submitted on Jun 18, 2009 from Todd HicksAre you someone who is employed for a small business or owns one? Have you already considered starting or becoming employed for a corporation that is not too large? People who work for an organization, especially a small one that involves regular customer contact, must possess strong ...
Views: 1066(1 vote) - Adjusting to Each Other's Unique Ecosystems - by Submitted on Jun 16, 2009 from Intent.com AuthorsLast weekend I added another way to describe the importance of seeking another’s perspective when you find disagreement. Being a soccer parent in Montana has its challenges. When your children "travel," you don’t head across town as do my friends in Minneapolis or Washington, DC, instead you hit ...
Views: 802(1 vote) - Why Managers and Supervisors Aren't the Best Communicators During Times of Change - by Submitted on Jun 16, 2009 from Marcia XenitelisEverywhere you look these days the focus in Human Resources and Employee Communication is managing change within organizations. But most of these programs fail to achieve their objectives. During bad economic times the focus is usually on providing coaching on understanding the emotions people ...
Views: 1004(1 vote) - 5 Steps to (Re)Connecting - by Submitted on Jun 15, 2009 from Shannon Short, The SPARK! Coach -This started as an article to address women and feelings of isolation, but as I spent time with the topic, I kept coming back to the words “connect” and “connection.” Connecting, I thought, is the opposite of isolation, and if it’s the opposite, then surely it’s also the solution. One study I ...
Views: 1343(2 votes) - Twelve Signs You Are Not Listening - by Submitted on Jun 14, 2009 from Barbara SmallIt is difficult to listen to the chatter of our self-talk in our head and effectively listen to someone else at the same time. If we are concentrating on other things, re-playing past conversations, rehearsing what we are going to say next, getting defensive, judging what the other person is ...
Views: 1123(1 vote) - Avoid Being a Bad Leader: 5 Tips for Improving Leadership Communications - by Submitted on Jun 10, 2009 from Shari AlexanderRecently Harvard Business Publishing reported “The 10 Most Common Leadership Shortcomings”. Below are 5 of the 10 shortcomings you can avoid instantly by improving your communication skills. Your leadership abilities (and your job) could depend on how effective you are at motivating and ...
Views: 3887(4 votes) - Hard Conversations - by Submitted on Jun 08, 2009 from TAHIRA DORSEY"The hardest conversations are the most important ones." India Arie wrote those words in the liner notes of her album, Testimony: Volume 2 Love and Politics. India's words often connect with me at a perfect intersection of time/space. I read those words a short time after having a very ...
Views: 1137(1 vote) - The Voice as Spiritual Ally - by Submitted on Mar 22, 2011 from Jocelyn RasmussenWhether speaking or singing, many of us want to change our voice to sound richer, sweeter, more authoritative or more sensual. However, practices intended to alter vocal qualities from an external desire rather than from an internal transition are limited in their impact and sustainability. It ...
Views: 1593(1 vote) - Is Your Voice Too Breathy? - by Submitted on Jun 07, 2009 from Susan BerkelyUnless you are Clint Eastwood or a Marilyn Monroe impersonator, a voice that’s too breathy can be one of the biggest credibility killers. On the positive side breathy speakers are stereotyped as compassionate, likeable and sexy. On the negative side they can come across as wishy-washy, weak, ...
Views: 1365(1 vote) - How to Rivet the Attention of Any Audience - by Submitted on Jun 07, 2009 from Susan BerkelyA boring speaker isn't just tedious for the audience. It's embarrassing for the speaker. If you've ever suspected you might be putting people to sleep, fear not. You don't need an elaborate bag of gimmicks to liven up your talks. All you need is a little more liveliness in your voice. While ...
Views: 885(1 vote) - How to Cure the Verbal Virus - A Five Step Treatment Plan - by Submitted on Jun 07, 2009 from Susan BerkelyWarning! You may be infected with a virus that could be lethal to your sales, your public relations and even your social life. I call it a "Verbal Virus. " Verbal viruses are meaningless fillers that speckle our speech, distract from our message, drain our impact and annoy listeners. I call ...
Views: 880(1 vote) - Do You Have a High "SQ"? Take This Quiz and Find Out… - by Submitted on Jun 07, 2009 from Susan BerkelyYour "SQ" is your “Speaker's Quotient.” It's a measure of your ability to communicate your ideas in an effective and memorable manner. ANSWER YES OR NO When you give a presentation, do you: 1) Feel as if the audience is scrutinizing you and judging your performance? 2) Compare yourself to ...
Views: 922(1 vote)