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Communication Skills and Training Articles
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Access POWER - by Joseph Riggio- Creating Killer Icebreakers - by Submitted on Aug 26, 2015 from Mack DrydenA fire extinguisher was mounted on the wall directly behind the platform, but only a fire marshal or an attentive speaker looking for a good icebreaker would notice it amid the general room clutter. Fred, the president of the organization, introduced me. I took the stage, acknowledged the ... ...
Views: 3292 - Communicate To WIN - by Submitted on Mar 02, 2009 from Carolina RodriguezHow to Communicate Effectively Effective communications skills are essential for success in all aspects of life Have you ever asked your self if you are communicating effectively? Do you wonder some times why people don’t listen to you? Or have you ever been speaking to a person, or group of ...
Views: 718 - Tips For Dealing With Difficult People - Avoid These 4 Deadly Mistakes - by Submitted on Mar 02, 2009 from Joshua UebergangYou are probably aware of the many difficult people in your life. From your stubborn boss, procrastinating coworker, angry child, intrusive step-parents, or hurtful spouse, these individuals can ruin your sanity. They make you miserable. If you have a difficult person in your life, you may ...
Views: 1719 - Tweet Etiquette - by Submitted on Mar 02, 2009 from FSB AuthorsEvery conversation has rules. We know not to interrupt someone when they're talking. We know not to use bad language when we talk. We know not to talk too loudly. And we know too how and when to break all of the rules. Exactly the same is true for a Twitter conversation. The site hasn't been ...
Views: 1204 - Effective Communication: The Key That Opens or Closes That Important Door - by Submitted on Mar 01, 2009 from Connie ButlerLanguage is one of the things that sets us apart as beings, one of the things that essentially defines us as humans. When language is used well it can elicit very deep feeling in others, motivate others to action and define the nature of our relationships. Sometimes in poetry the ...
Views: 1120 - A Lesson from Sarah Palin - by Submitted on Feb 27, 2009 from David SnellAs you may recall, during the 2008 presidential and vice presidential campaigns, Governor Sarah Palin didn’t do many interviews and some of the ones she did didn’t turn out very well. I’m thinking specifically of the one she did with CBS News anchor person Katie Couric. If you recall that ...
Views: 898 - How to Handle the Hostile Reporter - by Submitted on Feb 27, 2009 from David SnellHow to Handle the Hostile Reporter by David Snell Truth to tell, there aren’t many hostile reporters out there, but there are a few, and if you’re confronted with one it’s a pretty good idea to have specific tools in mind about how you will respond to their questions. You're expecting a nice ...
Views: 2642 - Churchill, Demasthenes, and You - by Submitted on Feb 27, 2009 from David SnellMost people have decided before they graduate from high school whether or not they are cut out to be A Speaker. If your early experience in front of audience was successful, odds are you continued to seek out opportunities to speak, continued to get positive feedback, continued to improve. On ...
Views: 973 - End Conflict Now - by Submitted on Feb 26, 2009 from Joan CurtisHow many times do we find ourselves in awkward, uncomfortable situations? How many times have you wished you could talk your way out of those little messes or better still, disappear? Ever wonder how confident communicators do it? Want to learn ways to manage conflict and still keep your ...
Views: 1259 - How Well Do You Connect With People? 7 Tips to Mastering Communication - by Submitted on Feb 25, 2009 from Miki StrongHow Are You Connecting With People? Let's face it, the connection we have with other people affects our health, happiness, financial worth, and success. Whether that's through close interpersonal relationships with family and partners, business relationships or casual acquaintances. How we ...
Views: 4098 - The Water Pump Story - by Submitted on Mar 09, 2012 from Kerrith KingCrawling on burnt hands and knees across the blistering hot sand, his throat rasping in searing pain with each seemingly last breath, with only about a day more travel before he reached town, a miner came across a cabin. In the cabin was a rusty water pump. The pump handle was in the up ...
Views: 4591(1 vote) - Putting Your Best Foot Forward Instead of in Your Mouth: 10 Keys to Successful Communication with Difficult People - by Submitted on Feb 24, 2009 from SelfGrowth.com ArticlesWe all have to deal with them at one time or another: difficult people. What is it that makes someone difficult? Why do some people push our buttons more than others? And how can you handle them in a way that feels better, reduces conflict, and produces the outcome you want? There is an ...
Views: 1112 - Embrace the Four Fundamental Truths of Communication - by Submitted on Feb 24, 2009 from SelfGrowth.com ArticlesYou’re on the way to the airport. You get on the plane with a book that you’ve been planning to read for quite some time. As you open your book, you glance at the person next to you. A few minutes later, you are asked a question, and you reluctantly answer. You lower your book a bit to be ...
Views: 3309 - Delivering Complicated or Technical Material - by Submitted on Feb 24, 2009 from Eliot ShapiroAre you preparing to give a presentation on a complicated topic? Is your job to deliver information that may be too complex or detailed for everyone in your audience? Many speakers struggle with finding the right mix of words, terminology, and style, but for people invited to speak on ...
Views: 1061 - Excellent Conversation Questions: 5 Questions That Keep The Conversation Going And Interesting - by Submitted on Feb 23, 2009 from Michael LeePeople are always on the lookout for good conversationalists. You might not think yourself as a very eloquent person; but by asking excellent conversation questions, no one will be the wise. Excellent conversation questions keep the energy going. Without it, there will only be awkward silence - ...
Views: 2022 - Train the Trainer Tips - training difficult people - by Submitted on Dec 09, 2009 from Heather BuckleyTeaching the person who doesn't want to be there. Sometimes when delegates on your training course are negative, disinterested or even disruptive it is often because they have been sent by their employers but are not interested in learning.Also having confided in you, you have begun to earn ...
Views: 7097(2 votes) - Strong Meeting Management Means Strong Leadership - by Submitted on Feb 20, 2009 from Joan CurtisAs we search for ways to more efficiently do what we do, we need to take a long hard look at meetings. How much time is wasted sitting around a room, drinking coffee, hashing and re-hashing old topics, complaining about things that don’t really matter, and wishing for an escape? Few companies ...
Views: 948 - How to Deal with 'Mis-Matchers' Around You - by Submitted on Feb 12, 2009 from Brigitte SumnerOr Not? A client told me recently that her relationship with her husband was saved by two simple words that I suggested she would use on a regular basis. Some people are natural mismatchers, whilst others have mismatching behaviour at times. What is mismatching? Mismatching is when you are ...
Views: 3739 - Conversations: When to Hold 'Em, When to Fold 'Em - by Submitted on Feb 10, 2009 from Joan CurtisHow many of us have walked into a room full of people and wanted to turn around and leave? When I think about networking events, my heart freezes. Didn’t our mothers teach us not to speak to strangers? Yet, in this article we're going to examine how to talk to ...
Views: 737 - How to Stay Cool When Speaking in Public - by Submitted on Feb 10, 2009 from Joan CurtisDoes the thought of speaking in public make you tremble inside? Are you one of those people who would rather die than speak before a group? If the answer to either of these questions is yes, then fear not, you are not alone. The majority of people would prefer to turn tail and run than to ...
Views: 667 - Back to the Basics of Communication - by Submitted on Feb 06, 2009 from Robert (Bob) LucasFor as long as most people can remember, interpersonal communication breakdowns have been the number one factor causing loss of employee efficiency and effectiveness in organizations. Statements such as, “I never know what’s going on,” “No one ever listens to me or my ideas,” or “THEY don’t tell ...
Views: 1424 - Soft Skills Seminars - Learning Charisma - by Submitted on Feb 03, 2009 from Michael JeffreysSoft skills are interpersonal qualities and abilities that everyone possesses. These skills define a person's ability to successfully interact with those around them. A person can have a PhD in a certain field, but if they lack the necessary soft skills to be successful, then they will have a ...
Views: 4273 - What Do You Do? - by Submitted on Feb 03, 2009 from Eliot ShapiroBefore his days hosting Deal or No Deal, comic Howie Mandel practically built an entire stand up routine around asking his audience members the question “What do you do?” He’d play off their responses, which gave him great material to work with, in part because they stammered, ...
Views: 823 - 7 of 12 Relationship-Deadly Barriers to Effective Communication - by Submitted on Feb 02, 2009 from Joshua UebergangThere are 12 barriers to effective communication that destroys any type of relationship. Be sure to overcome these roadblocks if you want happy relationships. 1. Criticizing. Criticism involves judgmental states that usually put down a person. "Don't do it that way", "You're wrong", "You're not ...
Views: 3851(2 votes) - How to Give a Speech without Notes - by Submitted on Jan 29, 2009 from Joan CurtisFor many people giving a speech causes them to turn tail and run or break out in a cold sweat. They would rather die than walk up to a podium and talk. This phenomenon is actually documented. When people are asked what their number one fear is, an astounding majority say speaking before ...
Views: 2679 - The Power of an Apology - by Submitted on Jan 27, 2009 from Menno Spijkstra“I’m sorry” – two little words that can make or break a relationship. It is human nature to make mistakes, but making an apology is not. There are some who find it easy to apologize and there are some who find it extremely difficult. admitting your mistake is a bitter ...
Views: 565 - The Challenge of Leadership - by Submitted on Jan 27, 2009 from Joan CurtisYou’ve been promoted, and now you lead a group of people. Wow! Congratulations! As you bask in your new-found career glory, maybe you need to ask yourself a few questions: 1. What does it mean to lead others? 2. As a leader, who are your mentors? 3. ...
Views: 745 - No Punching, No Running—Communicate! How to Resolve Conflict - by Submitted on Jan 27, 2009 from Joan CurtisWhat is the best way to handle conflict? Your mother told you not to hit anyone, and your dad said don’t you dare run. When you enter the workforce and you face a conflict situation, what choices do you have? In real life, we cannot beat up our opponents. If we do, we might find ...
Views: 699 - American English Idioms Using the Word "Up:" What's Up with That? - by Submitted on Jan 27, 2009 from Cheryl PoseyIdioms are expressions that mean something completely different from the literal translation of the words, and as we all know, American English is full of them. Many idioms can be categorized in terms of categories or specific words they include. Let’s take the word “up” for ...
Views: 1277 - "Must Do" Tips to Instantly Improve Your American English - by Submitted on Jan 26, 2009 from Cheryl PoseyDo you want to improve your American English pronunciation and speaking skills but just don't how to go about it? Here are our "must do" tips to instantly improve your American English. 1. Always speak slowly. One of the most common complaints I hear from people is that they have a difficult ...
Views: 1067 - How to Network Your Way to Bigger Profits - by Submitted on Jan 22, 2009 from Joyce WeissCan networking really lead to more business? Yes! Unfortunately, many business owners and salespeople have been to events and done a poor job of networking, leading them to believe that networking is a waste of both time and money. However, when done correctly, networking can bring you in a ...
Views: 1046 - 7 Simple Tips for Success Every Entrepreneur Should Know - by Submitted on Jan 21, 2009 from Jeff UsnerApply these 7 tips to increase success in your networking marketing business, or MLM business (Multi-Level Marketing) and recruiting efforts. Learn to increase your positive results over the phone or in person. Effectively turning leads into a sale or new recruit may seem difficult at times. ...
Views: 809 - Be Direct with Respect®: 4 Ways to Solve Workplace Problems - by Submitted on Jan 20, 2009 from Joyce WeissThe root of most workplace challenges is no mystery … 90 percent of company problems boil down to lack of communication. Many people want to be honest, yet they're afraid of the risks – they don’t want to anger anyone. However, by following these guidelines, you can improve communication ...
Views: 1155 - Dealing With Money Issues in a Relationship - by Submitted on Jan 18, 2009 from Menno Spijkstra“Love is all that matters faithful and forever, keepin’ us together, love is all we need.” Anybody older than 30 (or even younger) might be familiar with this song which was popularized in the late ‘70’s to early ‘80’s. Various artists have since ...
Views: 1455 - Networking at Holiday Parties - by Submitted on Jan 14, 2009 from Gilda Bonanno'Tis the season for holiday parties! Whether you're looking for a job or just looking to make contacts in your field, holiday parties are a great way to build your professional network. And networking is really just another form of communication - so here are five guidelines for how to ...
Views: 891(3 votes) - Keep That Job! Communicate Your Way Out of Conflict - by Submitted on Jan 12, 2009 from Joan CurtisToday’s uncertain economy changes the way we look at everything, including our jobs. Last year we might have thought-- if things didn’t go well in this job, we’d find another. Or, if we didn’t get our anticipated bonuses, we’d just leave. Or, if people ...
Views: 785 - Providing Meaningful Feedback to Employees - by Submitted on Jan 12, 2009 from Robert (Bob) LucasIn any workplace or coaching situation, the quality and number of interactions between managers and their employees depend on how well and how often the two communicate. To improve their effectiveness as coaches, supervisors and managers must hone their ability to give and receive feedback. The ...
Views: 11719 - Top 5 Reasons to Improve Business Writing Skills - by Submitted on Jan 06, 2009 from Mary Gormandy WhiteEffective communication has always been an important factor in career success, and the role of writing is more important today that ever before. The ability to write is one of the most important communication skills in the modern business world. Because so much business communication takes place ...
Views: 1800 - The Power of Active Listening - by Submitted on Dec 30, 2008 from Justin SachsThe most important, life-changing practice that completely changed my outlook on life is in learning the process of active listening. You see, the greatest listeners in the world are the greatest achievers. Great, Active-Listeners have the following qualities: 1. They summarize what the ...
Views: 2091 - Act to Advance - by Submitted on Dec 29, 2008 from Liz GuthridgeAct to advance. Three words and 14 characters, well within my Twitter 140-character limit. That’s my new marching order for myself and ideally for everyone else I work with. What’s this all about? Making sure you’re not wasting time, which is one of the tenets of LEAN. Wasting ...
Views: 670 - 3 Powerful Tips to Communicate Inner Emotions - by Submitted on Dec 25, 2008 from Michael LeeIt’s not always easy to find ways to communicate negative feelings. These things always require a bit of time to process and being so rash with your decisions might end up with others seeing you in a bad light. However, there are ways to communicate negative feelings without other people ...
Views: 715 - How to Improve Your Listening Skills - by Submitted on Dec 25, 2008 from Michael LeeLearning how to improve your listening skills is very important. Hearing is different from listening. When you have ears, you can hear everything within hearing range; but that doesn’t necessarily mean you understand what you heard. Listening, on the other hand, is a skill. There are ...
Views: 943 - Effective Communication-A Booster towards Good Human Relations - by Submitted on Dec 14, 2008 from Peter HalidayThe primary aspect which distinguishes successful leaders from the unsuccessful ones is their way of handling human relations. If sufficient emphasis is not laid on human relations communication, the generated results are far from ideal. It is only if the leader is able to sell his/her ideas by ...
Views: 5109 - Corporate Roleplay - by Submitted on Dec 11, 2008 from Alun Maxwell‘CORPORATE ROLEPLAY’ - DISCOVERING THAT EFFECTIVE PEOPLE ACROSS ALL INDUSTRY SECTORS SHARE CORE ‘SOFT’ SKILLS How is it that some people appear to glide effortlessly through their lives and careers, when they may not necessarily have the most qualifications or the ...
Views: 2446 - Good Communication Skills: Should You Have It? - by Submitted on Dec 09, 2008 from Menno SpijkstraShe often complains “he doesn’t listen”. While he says “she doesn’t want to have sex”. The differences between him and her are universal, with physical appearance as the most obvious. It doesn’t stop there, however, since men and women are never alike in ...
Views: 537 - Does Anyone Hear Me? - by Submitted on Dec 09, 2008 from Crystal O'BrienEffective Communications and Honing Your Skills When so many things in a workplace are uncertain, dealing with challenges inherent to communicating with coworkers and peers is the last thing you want to go wrong. Nonetheless, communication experts cite that inner-communication issues in the ...
Views: 998 - All types of Communication Styles - by Submitted on Dec 08, 2008 from Peter HalidayCommunication can be classified into a number of types such as oral, written, intentional, non-verbal and symbolic. The article highlights various communication styles by keeping the human context at the axis. In all the communication forms, the people involved in the process form the most ...
Views: 8016 - Development Time - by Submitted on Dec 02, 2008 from Susan OttoHow much time should you anticipate for creating an in-depth module, which includes Facilitator and Participant Guides with all the additional "stuff?" The industry standard, or a good rule of thumb, is forty hours of development for every one hour of instructor-led training. So, a four hour ...
Views: 744 - Effective Communication in the Workplace - by Submitted on Nov 30, 2008 from Joy HuberAdapted from Effective Communication Skills in the Workplace: How to Use Tiny Words that Pack a Mighty Punch by Joy Huber “You’re the one who messed this project up.” “You didn’t turn in the report on time.” “You forgot our 4-year anniversary!” I don’t know for certain about you, but these ...
Views: 1705 - 3 Steps to Compelling Communication - by Submitted on Nov 26, 2008 from Gail SolishCommunication is the primary tool we use to interact with others. It is vital in the development of successful business and personal relationships. Helen Keller who was blind, deaf and mute needed to learn ways to communicate so she could participate in the world. Participating in everyday ...
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